 Welcome. Welcome to everyone who is a user in a pro quest. This should be a good session. Great. So yes, I'm going to turn turn over this and introduce my new colleagues April and David, and they're going to be presenting some information from slides and then we're going to open it up to some feedback from the attendees. So I'll turn it over first to April. I'd like to introduce April. I'll see. She's new to progress but has done some tremendous things already that you'll be hearing about. So April, I'll turn it over to you. I don't think we're hearing you April. Are you have you been able to unmute Austin, I'm having a hard time finding April's participation. So I'm not sure she's not coming up as an attendee or a participant currently so I'm wondering, April, can you hear me. Well, if not, why don't we move over to David and perhaps David could take us through this section and then April can take over when when she's able to get a connection. Sure. Absolutely. Thank you. I was just I am in her and trying to find out where she is and if she was active not too long ago. Hello everyone David Jenkins actually new to to ProQuest joined at the end of the beginning of this year. And April that who hopefully will join us was was new in the end of the year. Welcome to the ProQuest dissertations and the C section awesome if you want to go ahead and advance the slide we'll just kind of walk through what we had in here. So, you know, first of all, I was not a part of previous previous events, but just want to give some updates because we have grown our team significantly added some other folks, you're probably familiar with with Lauren and Angela who I saw on the call and Austin has been around for quite some time. But April joined back in I believe it was October November of last year as the lead product manager of dissertations and theses we had to just burn as the senior product marketing manager. Austin help me out I'm trying to remember when it was that if Annie's a recent joint or not and I should know that but I don't. She's been a ProQuest a couple of years and it has focused on North American dissertations just recently just this year. Right as I was the transition that it was wasn't sticking in my head thank you for that so much. And then myself, David Jenkins as a product owner joining the dissertation theses team underneath Angela and April. Then been here for, oh gosh six months now so very interesting situation where I joined was in the office for two whole weeks and then became virtual virtual immediately so kind of an interesting onboarding situation for me but it's gone well. So, going through April slides here but I've been a part of them so you know first thing that we wanted to go over is kind of what is our. What's what's on our roadmap what kind of themes are we talking about in the upcoming 2021 to 2023 timeframe which I'll go into a little bit more detail on here in a couple of minutes when we get through the what we've done slides. On one, we're, we're going to be looking at making some, some updates based on customer input and prioritizing based on that, making changes to our administrator workflow to better serve the needs of the administrators they're using. The second section is where we're, this has come from both our internal customer support side and certainly is direct inputs in terms of help help take it suggestions and other mechanisms, but making changes to our student self service account management so there's things where people have asked to change. Email addresses were physical mailing addresses down the road and and those are things that have required tickets in the past. And so we're trying to see what we can do to do things like that to put it in that back in the hands of the students so they can take care of that and not have to open support tickets. And then the other thing that's a continuation and we'll look at it here in a second of 20 activities in 2020 is our web application modernization. So when we get into the next slides we've spent quite a bit of time here in 2020 doing upgrades for the administrator application. Hopefully it's largely the changes are invisible we're actually changing them kind of on the fly and in sections. So what we're doing is we're really setting the stage to put new technologies in place and have a solid foundation to build these incremental enhancements on moving forward. So that's kind of where we're headed. So let's talk about what happened in in 2020. So first of all, did a great amount of training within our development organization particularly the team that I'm a part of to get them trained on accessibility so using assistive technologies to be able to consume digital content and in this case specifically the application. We have integrated accessibility tools into our development process it's part of what we do every day now commitment to that. And you know the outcome from that after you know internal audits and a lot of work running accessibility tools is now we are WCAG 2.0 compliant with our application so you know that's that's an ongoing thing we're adding code all the time. It's not to be diligent about that but you know we've we've we've taken these steps into focus force to make sure that those that utilize assistive technologies can utilize our application. You know down below, and I believe we'll publish the details or the presentation later. There's a just a policy statement from from pro question and the link to our VPAT as well so you can see the results of of what we did to become WCAG compliant. The next one is I talked about earlier is our technology refresh so again, there's a lot of things going on under the covers where we are going in and replacing old technology and components and rewriting services and simplifying the code base. With the intent of one improving our application responsiveness and two, we're really going to building the foundation for these other improvements we're going to talk about going into late 2021 and beyond. So, you know that's it's it's it's been a very interesting year thus far doing that but we've it's hopefully it's been unapparent is as strange as that might sound to you your user experience has been seamless. But these are important investments in the platform so we can continue to deliver high service levels to you as you process your your ETS. We pull a slide doesn't really matter. Let's talk about that. So one of the things that we did roll out kind of at the beginning of year, despite the focus on on author workflow is we rolled out a new feature called committee review and I listened to a session earlier where it kind of made me think this week we need to do a better job of, of promoting this but so what we have is we have added essentially a new module within ETD administrator so that a student who submits an ETD can specify the folks that they they want to review their ETD typically the way we've when we've gone out and talked to customers or customers, universities at the very end after the the ETD has been finalized by the administrator they're ready to you know it's already to be pushed into the to the IR they want one last check to put it in front of any changes by organization but any of the committee review members that they want to get a final blessing for it sends them an email with a secure link they can review the ETD and either approve it as is because it matches what they expect to see or they could also reject it and provide comments. It also the good part about this or one of the many good parts about it is it doesn't require credentials for anybody to do that review work it's done linked up to ETD administrator but it's you don't need credentials to log in. So, if you have any questions about that and it's kind of I guess in really the takeaways would love to walk you through that and give you some more some more information on exactly exactly how that works and how it might be able to fit within your workflows. Well, that's the one I expected to see first there we go so that's just what it looks like from from an administrator administrator console perspective. So there's a new link that you pull up and you can see all of the the ETD that are in a committee review status. You can see the author see the department since you can just reading across the top and just be able to see what's going on there you can ping the review committee and ask them to take action if they have not. Or if they're if they're not doing responding is needed you actually as an administrator have the ability to go ahead and approve that push it through. Again, the sorry Austin back up there real quickly at the bottom there is a link to a to a demo I'm sorry don't don't back up I don't know what's going to happen if we do that. There is a link to a to a demo that you can watch as well to give you an idea about that and please do follow up with Austin or myself or April to get a more full demo that talk a bit again about how it might fit into your workflow. There you go. Thank you. One of the other things that we've we've done this year and it's in combination with our ex Libris portion of our company is we, they have put out a new institutional repository called esploro. And we are now as an ETD administrator, offering integration into that so, you know, there's many options in the market, you know, we feel like we've got a really good combination here of, you know, ingestion of the ETD through the ETD administrator, and then esploro, providing the IR functionality within your institution. And you know what we like to talk about here is the fact that you know they're developed by the same company you're supported by the same, the same group, anytime we make changes or they make changes were coordinated so we make sure any if we're going to deliver to that IR from ETD administrator, we know it's going to work we're not going to have any any challenges with a handshake between those two things. You know from a user experience perspective it looks the same when you get to the final portions of the administrator workflow, the ETD is approved, you just again simply hit deliver and it delivers to both PQDT and then also to your esploro as well as the operational repository instance. So, you know that's just kind of the high level on that. Again, if there's any questions you can reach out to Austin and myself and April and we can put you in touch with the esploro team as well. So let's give you a little preview of what's going on this is not launch yet, but I do want to tell you about some some some important things that are happening so as we've gone out and done a lot of discussions with with our customer base. It's been apparent that you know we do a good job of ingesting ETDs into PQDT open, but you know what how do how do people get insights into the the the reach and the impact of those that are out there so we've had a it's a probably a beta level dashboard that's been available for a number of years and just looking at that need in the market to be able to to be able to get those insights into what the impact of your ETDs is. We have kind of resurrected the ETD dashboard and we are doing a number of things we're fixing the back end so it's more performance we're changing the look and feel of it. We've added a new retrievals benchmarking visualization at the bottom. So, you know it's just it just meets the needs of folks were checking this with a discovery community right now as we've we put that out and actually it's at the point where we have a beta release that we're putting in people's hands so stay tuned on that but I think that this is going to be something moving forward that you're going to be able to going to be able to use to show the value of your your dissertations and theses that are that are in our repository. All right on to my section now so that's kind of what we were up to in in this year to this point. Let's go on to what's up for 2021 and beyond so I mentioned earlier administrative workflow enhancement so through any number of entry points could be a call to customer service could be a call to to Austin, it could be somebody reaching out to Angela, you know we've in this kind of covers what's under one and two here. We've had a number of requests for enhancements that we've been collecting. And as you know as a product owners I've been going through those requests that are kind of in emails and in Jira and a number of other places. There's a couple of them that have shown a fair amount of demand or more than a fair amount but it's you know it's not a onesie twosie thing. So those are reflected in those six bullets is a six I can count today I guess it is underneath the the red the red administrator workflow enhancements. Some of these might be familiar to you. Auto delivering batches of EDD based on schedule criteria, enhancements to our reporting, being able to update embargo dates. We've seen some requests for being able to change administrators to an inactive status you can't assign something to them. Making sure tags shareable excuse me, and then just various configurable things are on degree dates and embargo dates. So I'll talk to in a minute about how I need your input and help us figure out what it is that we should prioritize going forward with that but let's go to two. I think I spoke directly about this earlier the student self management of their account information. So being able to update their mailing address or being able to change an email post submission that's something that requires to take it right now. And frankly would be I think helpful for the student and administrator as well as our support teams we take that load off of them. And a lot of do that self service method. And then finally for really 2021 at the beginning of it, we talked earlier about the enhancements that we're doing to modernize the author workflow of EDD administrator. The beginning of the year we're going to transition our development team over to working on modernization of the administrator workflow. Hopefully we'll be able to find a couple of those bullets there on the left hand side that we can kind of work into that, that workflow and deliver them as well along with, you know, somewhat of the invisible foundational changes will do with the platform as well. And there's also some exploration round exploring content accessibility that we're just having discussions with folks as well so if you have any thoughts on that we'd like to hear that maybe in the follow up here at the end. This is my ask for you so we talked about all these enhancements that have come in through various channels. We have a couple of mechanisms in place to get your feedback on. Not only to the administrator but any of the other products that you see listed on the right hand side of the of the slide here, but we have a portal called ideas. .proquest.com or it's the URL it's not what it's called. And you can go in there you can click on any of the products there and provide feedback on your experience, any enhancements you'd like to see. And just comments in general so I'm in there on a pretty regular basis. Just going through those trying to find trends see what we should prioritize the top of the list and maybe put into our backlog so, you know, you are the users, your institutions are the users of the administrator, you know, we rely on you to tell us, you know, what we need to do to deliver more value and mechanisms for you to have a voice and submit ideas and not only that but also look at what's already been submitted and vote so that we can figure out, you know, where the demand is and what we should prioritize moving forward. Excuse me. One new thing is if you are actually using ETD administrator. You may or may not have noticed if you've been in the application that there's this little leave feedback kind of queue with a light bulb in the, the lower right hand part of the screen you're logged in. What that is is that is a create to put if you click on that it creates a pop up window and that will automatically walk you through submitting an idea that gets put into ideas that pro quest calm. So please explore that if you have any questions about it please reach out to us. But again it's your your ideas and your votes are going to help us shape the future of this. And just with the organization we looked at earlier I mean we're we're really focusing being on being driven by demand, you know, demand and input from our data I guess is the word I'm looking for to figure out what we're going to do forward so we're relying on you to help us with that. Go ahead Austin yeah so I think I did reasonably on time here, but I guess really now it's it's opening up to the floor. I think April's joined us as well she might have some things to add to what I went through, but we're just looking for a little time I think there were some comments and Austin maybe you can go through the through. I can't see some of the questions that have come in right now from the view I have but maybe somebody can read those often we can we can address them or we can also take questions live. I've been addressing some of the questions as well so some of the answers are in chat Hello everyone. Go ahead I'm sorry. One question says discuss the process for using pro quest as a way to get students permission to put dissertations to the university digital repository. Is there some kind of document that's that students can sign or how is that handle. Yes, there is part of the student workflow the administrator can upload a document that the student has to review and sign and approve before they can submit. So, all you would have to do is work with our customer service team with your document we would put that into your site for you and then make that part of the student workflow. Okay, there's another question. Actually a comment suggestion, please add confirmation emails to students submitting revisions. It causes so much confusion and they got one the first time but then none any other time. I think it sounds pretty important to me. It is and you're talking to the right person so it's now something will actually I'd like to whoever submitted that. Reach out to me we will walk through ideas that pro quest calm and we'll put it in or search for it so either either do that with through self discovery or I can help you get it in there and and we'll figure out how that fits into our prioritization. Like to hear like to hear suggestions it's great. Someone said how can we be part of the beta and discovery community for the dashboard. Good question so we're we're trying to we have a short list kind of involved in our first pass. That's that's actually getting ready to kick off. I, we don't really have a firm plan for we might widen that up a little bit more. But if you have interests. Please do reach out to April and myself. And as we figure out how we can, you know, scale up a little bit beyond kind of the beta level that we're at right now. We would certainly like to get you involved as soon as recently possible, and definitely have you available or not available but that logged on and using when we when we go live. There's a follow up question to the documents that have given students permission. Do you provide examples of these documents that we can use so if there are documents that other universities use how do you share that or can you share that with another school who needs that kind of help. That's a very interesting question. I may have to ask Austin for some help here with his experience Dawson if we have that request where we can share other university documents I think that I'm not sure if we're able to do that from a legal We did have some permissions from universities who offered to share the documents, particularly that permission document that was asked earlier. So I'll make a note and follow up with that. And I would even say that, you know, again pitching for our community our ideas that pro quest calm, you know, the secondary function that we're trying to get out of that is to create a group of people that can get together and ask questions like that and see if somebody would be willing to share an example so again that's not the primary reason we have that portal in place but you know that's that's something that that could possibly take place there as well as you. You'd post a question about whether somebody would be willing to share that that type of a document. Yes, and I'll just add that that you know the obtaining permission for from authors to use the ETD in your repository has not been implemented far and wide there's many many universities that have not implemented that that still have an offline paper form, or paper form for the author to sign. So we would very much like to work with any of you that are on the webinar today who have not implemented that because that that is one of the key ways to save time and effort from students having to go through a separate process. And really that's one of the key advantages of ETD administrator to have a single path of permissioning and uploading the PDF etc that feeds both the repository and pro quest. So we do strongly encourage you to explore that with us. It might not work on in every circumstance, but we very much would like to have a dialogue with you to ensure that you know how that might work and for you to give it careful consideration. I suspect you could add if someone is managing their own instance, they could add a question that's required. And when the student says yes or no that's considered a digital signature. Yes, there's a checkbox at the bottom of the university author agreement that indicates that the authors read it and approved it. And then that permission goes with the metadata that we send back to the university. So should an author come back a few years later and say, Hey, how did you get my PDF in your IR. I don't remember giving you permission, you can go back into the metadata and let them know the time and date that that was completed. And that their submission was completed so that that will help them remember that they actually did provide the university with permission. I would think that it's that's backwards that anybody who's graduating a student that it's automatically required to go to that IR is that's proof that they did their work to graduate. That's right. There's another question. How do you plan to protect your dashboard against the box. So, that's part of what we're doing from a security perspective and looking at at that information so it's going to be, you know, secure, it's going to be, you have potentials just for you and your organization it's going to be read only. It's it's not something where you go in and you're making any changes to any metadata or the information. So, I don't have, you know what we're going to do from a security perspective in front of me. But that is certainly a part of what we're doing is ensuring that what we're doing is secure. No day that can be compromised for anybody who might be able to happen to get in. So I can follow up with more but but but we are certainly aware that that's something that we need to have as a part of our, our launch criteria is having this security checked out thoroughly. David, maybe if you wouldn't mind or April talk a little bit about the credentialing and access for dashboard because I believe it's going to be different than the beta version for those that are familiar with the beta version. So we are going to utilize single sign on to be able to to be able to access that so our own pro quest single sign on and utilize email addresses rather than some random handle assigned to be able to log in. So between those two things that's going to give us another layer layer of protection to be able to get in and get that to get access to a dashboard. So behind the same single sign on you'll be utilizing for any other other pro quest products. I do think there's one question that someone hasn't been answered. And they asked, can the committee review be limited just the committee chair or co chairs. So can you limit the number of fields that the student puts in for committee members. And you can specify who goes in by, you know, as a matter of policy and just have those have those names included in the review list. So, there's some degree of you choose what to put in there I we don't have any mechanism to say, you know, only only this type of a position would be would be allowed to put in so that'd be something that would be after the student and, and the university would be able to do that. And that would be a matter of to enforce in the setup. Right. Well, in setup you would just you turn on the fact that you have or you're going to utilize committee committee review. But then, you know, there's there's no, there's no mechanism there's no logic to limit who you can put in those you can actually put in an external item that you would want to. So that's an interesting plot is, but it's not part of, you know, we don't limit that right now. It's something that's we do allow you to designate who's the chair and then who are the other members. So you can different. We can, but we don't learn. We don't limit just to them. Right. There's a chair designation correct. Right. So that would be the E team, but the administrator could go into the file and update the committee members that are in there. Correct. And then that would then become the list that would be part that would be circulated for the committee review if the administrator has the ability to do that. To edit what the student has put in. Great. Janice, are there any other questions? I think I've been trying to ask everyone that's in here. The question is, do the committee members get notified that they need to review? Absolutely. Absolutely. So when, when the administrator, you know, sends it out for committee review, those, those reviewers receive an email. It has a secure link inside of it that allows them to go and see what it is that they need to review, gives them access to the PDF of the ETD access to any of the supplemental files. They can review them then and then also, you know, register essentially their decision if they approve it or if they don't and be able to provide comments back. And again, that the way we have this set up with, with this secure link is doesn't require them to have ETD administrator credentials to do that. So you can have anybody do it even outside of your, your organization. Correct. And you can monitor and the dashboard it gives you the ability to status of which committee members have done their approval which haven't. You can remind the committee members through the dashboard to spur them along as you know, they are not always responsive. And you can always, if you wish, you can have it set up so that the administrator can override. If a committee member just doesn't ever, you can't reach them and they're not, they're not responsive and they're holding up the submission. If an institution can make the decision to allow the administrator to override the committee review so that you can move things along. If you have, you know, if there's a challenge with getting a hold of an of a particular advisor but that's up to the institution we can do that for you. Thank you well April I think that there there might be time if you're if you think it's appropriate to talk about that merging trends and challenges. I think we had talked about you potentially. Yeah, you can go to you can go to the next slide I mean it's really a continuation of the discussion here really is, you know, we're looking for for input from you about you know within within your day to day life. So what what are things that are happening that that that we need to be aware of so that we can have our finger on the pulse of what's happening. Understand what your new challenges are and then it work collaboratively really with with the entire community here to figure out what it is that we can do to address these challenges and make your lives better. There are some emerging challenges that have come through you know clearly with the new normal there are some new challenges that we've been hearing. We've I've been doing some webinars to, you know, help, you know, help graduate students and to help provide resources to advisors and to graduate schools and to libraries as well to help support graduate students. As they're working remotely, you know, the remote work for them offers another layer of stress and concern and complexity to an already complicated and difficult time for them. So I think what we really I mean one thing we would be interested in hearing is how has you know the COVID-19 and the working away from from home and other, you know, challenges to students how has that impacted your workflow with them and are there new and emerging trends that are coming out of this that you see as ways that we could take ETD admin to continue to support the student and help you support the student so I'd be really curious if there's anything emerging that you're hearing about that we could, you know, think of something as a long term solution to help help graduate students so I'll open the four to any any ideas but that was just one that I had, you know, having been shocking a lot about this with with librarians and other stakeholders. I have a question along that line. We haven't really touched on in this particular conference but I've been to other conferences in other years and there was quite a bit of conversation about ETDs that were in a different format that were not PDFs and how are you prepared to handle that if a university starts or students, you know, that's more what students start to do. Yeah, yeah, that's a really good question so yes we do have these non traditional I think you're kind of I think you're referring to non traditional dissertations and theses from, especially the arts and the humanities, where they have say maybe music score or something that is unique and not really a written document right now we have you are able to submit supplemental files with your with your document and those supplemental files really are can be any kind of file that the student would like to to share whether it's, you know, a picture a movie and there's really no limit on how large that file can be. We clearly have, you know, some interest in evolving our way that we work with with these non traditional dog, you know theses and dissertations to so any feedback that you have on how to best do that, because they are unique right and there's a wide variety of formats and and ways that students want to deliver. And there is, you know, varied as the students are creative so it, we do have a way to accept those in in ETD admin right now. So, but we would be interested in learning how to do that better, because I do think that we can accommodate that type of that type of thesis or dissertation better. Right. There was a comment here that said they would love a demo of the different functions they feel like your university is not using all the features that they possibly could. And they'd like demos so I suggest you create a little email blast everybody who is at the conference and invite them, you know. Other questions. How, how many students utilize the open access option. That's just a question that came in. I don't know if I know that. I think it's about 5% a year isn't it April. I'm going to say 6% five to six. Yeah, you're right. I mean, Austin knows the stuff really well. So, yeah, so it's a relatively small proportion of students that opt in. I think that for them the challenge is always even though our we do with the students pay a document fee to process and make the content open access where in the process of really evaluating our open access model and how that works at the moment. It's, it's not a very large fee but for any fee for a student at that time of submission can be a challenge and so we're recognizing that you know there are various models in which we can promote more open access publishing while still being able to you know keep keep the lights on so we're working on different ways to to help students to publish open access more often. But yes, we don't have as many as we would like. So we're working on that. I would imagine it's not a great source of income for you so maybe revisit why we're doing more. Well, none. Yes, that's right. And so really, you know, trying to have the largest schools that have thousands of dissertations a year and the small schools that literally have five per year and don't have an institutional repository is really why that was developed. It was really developed for those institutions, you know, 10 years ago repositories weren't as common as they are now. And so university said to us, we don't have an IR I don't know when we can spin one up. So please give the students an option of submitting open access. And we have many, many institutions, mostly this on the smaller side, who do a lot of open access publishing with ProQuest, then conversely we have very large institutions who who have a wonderful repository. They have lots of usage in their repository, and they don't want the students to not know that they're making their work available through their repository, and not make it available through ProQuest. That's fine too, we're happy to help you with language and messaging that in your ETD site. So I think that's a little bit of ProQuest ETD administrator trying to please all audiences, large and small audiences, and making it available for those universities who still don't have a repository. And there are unfortunately quite a few today still that don't have a repository. There's another fee type question. It was about why was the fee for filing a copyright raise more than that the amount for the US Copyright Office. I mean they said it's we understand it's a service but it was not raised by the same amount. So I can address that one. So here, the fee for the copyright for the copyright office was raised $10. We raised the fee $20 because what we found was happening is sometimes we have to submit the copyright registration twice. And that's a very time consuming process because the copyright office has become much stricter in only having single authored works submit through the ProQuest ETD administrator. And that's what they have available online as well. The copyright office is single author submission. So for example, if the author has co-written a chapter or maybe a chapter is a journal article that has multiple authors, that work will be rejected from the copyright office. And then ProQuest has to resubmit it in a different methodology. Essentially we're paying twice for that submission. We changed ETD administrator to message much more clearly that only single authored works should be put forward. But we, and we also thought about, well, how might we catch these if they are multiple authored works that will be rejected by the copyright office? How can we catch them before they go to the copyright office? Unfortunately, we weren't able to find a way at this point, though we're still looking into it. But because of this resubmission of quite a few works, we've raised the fee to cover that additional registration double submission. So one thing that you can do is help us to ensure that authors to the extent they come to your office or the extent they communicate with you about copyright registration. If you wouldn't mind, please do reinforce to them that single authored submissions are what should be put through ETD administrator and any multi authored works. Those are a separate path that the author should work directly with the copyright office and the copyright office website to do. ETD administrator contains a link to the copyright office for those multi authored works, but we would really appreciate your help to get the word out about this as well. Great, thank you. I see a couple interesting ones. I'm sorry to interrupt, Janice. One is I see that there's a note here from Jill Bourne. I'm sorry if I butchered your last name. You say you're a secondary admin and your primary admins out. Log into ETD administrator. There's multiple places where you're able to go and contact pro quest support. Just reach out through that link and we'll get you taken care of so that you can you can take care of business while your primary admins out. And sorry I did see one other thing and I know April wants to hear about this one. There's a question about a presenter today indicated that the PDF is going away. What is your take on that statement. I think that's softball everybody or say throw that to April, but we've been talking about this internally and I wanted to. PDF is going away. Wow. That's a bold statement. Yes. I'd like to under I wish I had no more about the context of that. Like for the IRS that's sort of where the pediatric are you on to clarify a little bit. I'm here. I wish I could remember which presentation it was in. I can I can think about that a little bit and email you directly. Great. Yeah. Well I can definitely say that the PDFs are a mixed bag right they provide you know they were meant to be lightweight ways to you know share documents so you can read them. They really weren't constructed and you know the you know devises it means to contain a lot of rich information about the document it's not you know they're not good for accessibility because a lot of the information that is required for screen readers is stripped away from the PDF. So there's a lot of challenges with having a PDF so unfortunately a lot of our legacy is PDF. That's everybody we just really drank the PDF Kool-Aid right and everybody's got PDFs everywhere. So for us going forward for we really are considering well how do we change up our model of the PDF and I'm glad you asked because what I would really like to learn from administrators and from the grad schools is if we were to offer right right now and eat an ETD admin you can go and you 30 seconds so. Oh sorry the student can upload a PDF or they can upload a Word document that converts into a PDF. And so I'd be curious to know if we were to have the Word document as the way to upload into ETD admin could we sort of move from the PDF into a much more dynamic and rich type of formatting. So yes, perhaps it will die by we it'll be a while. We need to end this session I appreciate all the questions they're great questions I appreciate all of you from a pro quest being on the front line and helping everything be digital in our world now and stay here because we're all going into our virtual cocktail hour apparently. I'm over to john. Thank you so much everyone. Thank you folks from pro questions and outstanding session. There's a lot of interest here.