 I don't know if everybody knows everybody, but I'm not sure I know one person, so if we could just go around the room and introduce ourselves starting with Marcia, would you do that? Yeah, sure. I'm Marcia Martin. I am the city council liaison to this board, and I have been for the last five years because I won't give it up to another council member I wanted to see. So, new members, please to meet you. Nice to meet you. I'm Ruth, madly taking notes, so I do have only one request. Could you second the motion, say it loud enough so I know who you are doing it? Oh, Beth Bowles. I thought you were pausing for it. I was somewhere else. I'm sorry, Beth Bowles. Brandy Queen, I'm the supportive services supervisor on the staff. Jeff Riesner, I'm with Precretion Library and Museum. Robin Moseca, I'm the admin assistant. Robin here. I'm not usually here. Just a guess. Okay, so you're the famous Robin. I'm Jean Tarrant on the board. This is my fourth year. I'm Sheila Conroy. I'm on the board. I think this is my second or third year. I'm Martin Tarrant on the board. And I brought a guest with me, my wet-out chattis. Did you have time? What did you do, woman? I'm the family liaison for the St. Mary Malley School District for the East side. I'm sorry for them. East side? St. Mary Malley. Okay. Thank you. And I'm Dave Brumman. I'm the recently elected president. And this is my first second meeting, actually. And I've been on the board for about a year and a half now. I will say that since the last meeting I thought I knew something about the senior center. I don't know anything. And I've read a lot, studied a lot, and talked to people and learned a lot this last month. It'll help. Okay, public invited to be heard. Is anybody here, the public, and want to be heard? If not, let's move to the minutes of the January 4 meeting. Any corrections or additions to the minutes? I thought the minutes were excellent. Proof to a proof? Yeah. The last meeting was tough to follow, but I thought it tough to follow. And we did a good job. I will say that I believe Art was on the meeting last time. And the report. In the minutes I had, he's not listed as a member, as having attended. How do I add? Just add it. Just correct the minutes. Just make a note. Just make a note. I called me in the order. That's on there. I know your order. That did a good job. Thank you. And on the second we were talking about when we elected Art, there was a second. I went back and I looked at the video. I know there was a second. I just couldn't hear who it was for sure. Does anybody want to take credit for that? A responsibility, maybe? I think I want to take credit for it. Sorry that happened. That was my fault. It was by Julie. And then the move to approve with no corrections. Julie seconded by, and again, I didn't hear it. You made the motion to approve who seconded it. You made the motion. We have a second. All right. Let's just, if it's acceptable for everybody, we'll just say the motion was seconded. I can remember it was a motion. Okay. I seconded it. I'm not sure if it was, but that's okay. Well, can we put your name in there? Yeah, I'm volunteering. I'm volunteering. You got to watch me. You might have put me in a place I don't want to be, right? All right. Are there any other corrections or additions to the motion? Not all. I'll entertain a motion for approval. I thought we had done that. I had to move to ask corrected. Oh, ask corrected. Okay. Is there a motion? I thought we had done that. I had to move to ask corrected. Oh, ask corrected. Okay. Is there a motion? I make a motion to correct the minutes as corrected. Correct the minutes as corrected. Yeah. Something like that. Okay, so a second. Okay, Sheila's second. Any discussion? All in favor say aye. Aye. Technically, correct me if I'm wrong, but I think under Robert's rules, I looked forward and I couldn't find it. Technically, a motion to approve the minutes. I don't think it requires a second. Because a motion to move in a second is usually just to make sure somebody agrees that they want to forward the business. I think a motion to approve it does say that you have to have a second. We'll do it that way. All right. What I remember of it, I think you had to add a second. Doesn't stick in my head. Yeah. With Robert's rules. Okay. So, old business, let's see, what was my agenda? So we not vote? Did we vote on their terrible minutes? We did, just now. Yeah, yeah, yeah, yeah. Julie and Sheila were trying. Yeah, I'm sorry. All right. We got several items. We got several items of old business. And the first item is discussion of the Library of Recreation Health Act proposal, the Johnson's study and so on. And Dave, Jeff, would you mind if we talked about the class registration software? So she can go. Yeah. I was going to suggest that. Okay. Thank you. Let's move that. Let's move to item B, the class registration system. Bonnie showed me a preview of that. I thought that was pretty good. Okay. I don't know what you wanted to talk about. Who's going to do it? Are we showing? I think we might. Do you want us to show it? Okay. We're going to need a laptop box. Okay. So. Or. I guess I'd be. Table, but I don't think we can see, but you know, just stop trying. She went to get the. It just takes a minute. So. Do you mind if I raise my issues. And then they might be addressed. You have to say. Does that make sense? It's related. That's related. Right. Yeah. Okay. So I understand you have this can system. Right. And it's difficult to manipulate within that. So I asked a few people how it is to register. And I have three scenarios. One woman was 70 plus years old. Not very computer savvy. And so she looks at the web magazine chooses her class. And then comes to the front desk. And asked them to register for her. I talked to another woman's 47 years old. She's a tech writer professionally. And therefore externally computer savvy. And she went through the system pretending she was me. And a couple of things popped up of concern to her. That I'll mention. And one was she registered for a class. But it didn't really come up as the name in the. In the. Because it was under big picture or something like that. And then she had to go in and find the one she wanted to. To click on. She also was a little. In her that you had to get into the cart three times. In order to secure your. Class you wanted to register for. Okay. So she was using her tablet. And she had it in. Landscape mode. And everything came up as it should. Including the little message at the bottom. That needs you to click on those things to put in your cart. However, if your tablet is in portrait mode. That little message does not show up at the bottom. And so you are totally frustrated. And how do I proceed to register for these things that chosen. Turn your. Tablet around. She also wanted to go back and add some more classes. And that took her to a. Not back to the. To the goal. But to a page of all the different. Types of classes you can register within the city. And it's called under that category. She decided to use the adult 55 plus. And that did take her to the goal. So the I also asked at the front desk what it's like. When the new. Go catalog comes out. And I was told there is a line starting at 730. To register. And they don't answer the phone until 10. Because there are so many people who want to register by using the. Staff at the front desk. Rather than doing it themselves. So then when they answer the phone at 10. Then they're doing all the people who are calling into register. So if there was some way to make this easier for. People to use. I think he would reduce the amount of time. That. Gas cast to spend. Register. Okay. That's it. I think she was exaggerating. We answered the phone when we can. But if there are a lot of people in front of us, then we can always get to the phone right away. But we do check messages a lot. Okay. So let me let me just. Kind of set this up a little bit. Okay. I think we have had. Those. Comments. A number of staff met. Late November or early December. And looked at the. System trying to identify ways to. Make things. Better specifically for. Senior services. So what we're trying to do with this is. Some of those things that that we've worked on to try to. Make that better. As well as the Ronnie wants to show. The video that. Robin created. Kind of a. Tutorial on how to use the system as well. Right. So Robin has a sync right now. So what she did is she went through and provided a video. Tutorial. She was explaining the steps to register for a class. Yet showing. The mouse icon. Throughout the process. So she's showing you where to go. What to click on. What comes up. What comes up. In each. Redirection. And then she provides the. Tutorial explaining the process. Explaining what you're seeing. She did. She did a very good job. Do you. Take a look at it for the first time. Did you did you feel that was an easy. Process something that you can watch. Watch. I have never registered for a class. I have always. And so. Yeah, it seemed pretty straightforward. Maybe. And so what. And Robin, thank you for putting this together. It just simplifies the process where we have somebody. Explaining it to you. You don't have to make that phone call. You don't have to wait for a return phone call if there is one. Right. And you don't have to come down and wait in that line that we were just discussing. Those are all available options. But again, this is a. You know, good solution to help identify the issue. With registering online. At home. So Robin, maybe go ahead and. When you click on it should maximize. Yeah, so just so you all know this is our. Home page. So people go directly to our website. From the catalog where it says the website. It goes to the city website. And they look at. This is our home page. So it's front and center. If you're looking at senior center on the website. And we do have information here about how to view the catalog. And then we also have a link to our senior. Computer. Tech center or senior center tech connect website. So they can help people too. Their other older adults. Who volunteer for our senior. Computer programs. So that's how we link to them. Because they can also help with any online struggles that people have. And then right here is the video on how to register online. So. My understanding that you want me to play the video. Yeah. I should automatically maximize. And we check volume. Here's how to register online for senior center programs. And I too. And always find the link on our home page. At longline colorado.gov. Senior. Services. Now if you've ever registered before in person or on the phone. You already have an online account. So if you have an email on file with the senior center. You can click the links on the login screen. For. Forgot username. Forgot password. And reset your information. If you're not getting those emails. Or you need further assistance. Please don't hesitate to call us. So it's freezing up. We can hear her. But we can't see the slides. You may see activities. So she's going to exit out and try and log back in. That's just an internet issue. It's not a. That's not a video issue. That should create. One thing I'd like to say is we've all been frustrated about. Registering online. Never occurred to me before. The effect that that has on the senior center staff. But. But it does. It does. So you've always registered by coming in, right? No, I registered online. You do it online now. Okay. I registered for two classes online and I. I didn't have any real. Struggles with it. I mean, to be honest, I was able to. Get into the class. But. You know, I'm probably pretty used to computers. Maybe more so. So. And that's, I will, I will say that I've registered for. Plenty of classes. And I've never had it. Or what classes. Plenty. Plenty of classes. Oh, plenty. Yeah. I think, you know, when we talked, we identified that there are kind of three groups of people in registration. There are folks who are already comfortable registering online. Folks. Who are not comfortable. And if they got some assistance or some explanation, they might be able to get there and register online. I think we're always going to have a group of people who are not comfortable registering online, no matter what we offer them. So we're always going to have that option at the front desk. No matter what, but what Robin's trying to address here is how to help that middle group of people who. If they got some training, if they got some support. Registering online might be easier. Question. Is there, is there also written directions to so that maybe they can have their browser open so they can do a step by step? I don't know. I honestly, we had that meeting and we had a few different solutions that we came up with. But the only one I had time to work on between now and then was this video. So I think there might have been discussion about more prompts on the site itself, the registration site. Kind of helping you know what to do. But I'm not sure if that was able to get done yet. Okay. We're short set. Well, the video is great. So if I were to use this, I would be on my computer trying to register and using this to figure out how to register. So I'd have to have two things open. You kind of have where you could just watch this first. And then my hope is that you watch this first and then you can do it. I just simply won't remember all those steps. Yeah. So it's there for you. But we can certainly try to type up some how to's as well. And I have walked people through it over the phone too. So that's always an option. Someone just called me yesterday and I was able to help her and she was once I got her to what she needed. Oh, I can do this. Once you get it. So sometimes to what I do is I print the instructions on my printer and put them right next to me because like you I can remember three things beyond that. So you'll see in the video that the reason we don't have very elaborate written instructions is because it's very visual. And it kind of depends on, well, if you're looking at it like this, it might look like that. So it's kind of hard to like have complete instructions that are written that work for everybody. But we can certainly put something out there that can help with that. And also just to touch base on, I appreciate the concern for the burden on the front desk. But it's not really a burden to us that people are registering in person. That's just kind of how we work. The one thing that would concern me is if we push and a lot of people register online. And then at eight o'clock when those people get here to register in person things are getting full because everyone's registering online. So there's a delicate balance there to keep in line. Once again, what's the problem with everybody registering online? If more and more people register online, but some people will still always want to come in no matter what. Even if they understand how to do it online, they will always want to come in. So I would hate for 8.15, I had someone who was here at eight o'clock finally got to me to register. And now the class is full because a bunch of people got on at eight o'clock and registered for the class online. That would be a real incentive for them to learn how to do it online. Yeah, I'm just letting you know that could also happen. No matter what. Again, I think that there will always be a contingent that wants to register in person no matter what you do. And I want to respect that. I've never done this before. You have to go to two websites, go to the senior center and or the city or is that all? Just go to the city website. Yeah, so you'll see, I'll show you in this video how to get there from the city website. So it's a separate website from the city website, but you get there from the city. And when we send out our email newsletters, so we send out a newsletter, we try to get it out every other week, but sometimes we're behind. If we're promoting a class, we link to that specific class in the email. So if you see the class, I want to sign up for that. You just click the link and it takes you right to the registration for that class. So we're trying to make it easier for the school. So does anyone have any other comments before I play this in your center programs and activities. And always find the link on our homepage at longline colorado.gov slash senior dash services. Now, if you've ever registered before in person or on the phone. So if you have an email and file with the senior center, it would be a bit of a smaller screen, but you're casting. We can attach an HDMI cord to your computer. Try what you're doing. Because it's not blurring the people that have watched it, right? No, it was not blurry. Okay, fine. We're plugging it. I think it's in the computer box. I'm just going to exit out of this, but if you want to see, so this is our homepage and if you click on register for a class, it takes you to that registration website, which is right here. And the link that you click on from our homepage takes you to a search. It's like a filtered search, so it shows you all of our programs already. And then we're going to plug in Ronnie. You want to sit here, Ronnie? I'll trade you that place. You're welcome. We're waiting on this. The question I have is, this is in Spanish as well? No. We don't have a large population of our Spanish community that actually registered at all. So that's another issue we're trying to tackle. So if they start registering and they want to register online, then of course we would provide those resources. It's one of the things our Spanish programmer will work on once we get them hired is how we get folks to register for programs at all in Spanish. Ready? Yep. Register online for senior center programs and activities. You can always find the link on our homepage. Now, if you haven't registered before, if you have an email on file with the senior center, you can click the links on the login screen for forgot username or forgot password and reset your information. If you're not getting those emails or you need further assistance, please don't hesitate to call us at 303-651-8411. You may see activities unavailable online. That's usually due to the fact that they've already started or it's too close to the start time. So just call us if you have any issues with finding a class online. Now on our homepage, you can click the register for a class button. And then we'll take you to a page that looks like this with all of our activities. You may also get a page that looks like this with more categories you can click on. So either way, you can click on the category and it'll take you to the search screen. So you can search by activity code. So that number in front of the activity in the catalog. Just make sure you only search the first six digits for the decimal. You can also refine your search by category or locations in your center or things like that. So when you get the results of your search, you will see the titles of all the activities, but you will need to click on it to get more information. So it's important to note that if the class is part of the series, you might just see the title for the series and not the individual class title until you click on it and see more information. So it'll tell you the date, the time, the price for the activity, and if it's four or if it's a wait list. And you can add a wait list online. So once you find the activities you want, you can just keep going and find everything that you want. Just check the box under the add to cart list. And once you check that box, this bar down here is going to pop up. And as I've added more activities, they've added to this bar as well. So I'm not finished yet. I have to then click add to cart again. So it's a two-step process to check the box and then click add to cart at the bottom. Some screens might not show this bar, so you might have to scroll or adjust your screen a little bit. So once you're ready, you can click add to cart. And this is where you would be prompted to log in if you're not logged in already. And then it's going to list all the family members in your household that are eligible for this activity. So if you have more than one person in your account, it will list everyone's name here. So you just need to select who's doing the activity. And it's only going to show people who are 55 of age and better because we have age restrictions on activities. So if you don't have your age in the system, then it won't let you sign up. So that's what you want and click continue. And this is where it will take you to your shopping cart. You can see first, it'll tell you if it's full, so we're on the wait list for a couple of activities. And it'll tell you if it conflicts with another program. And then you can see everything that you are signing up for. You can move it or keep it in your cart. And then you can proceed to checkout or you can continue shopping and add more items to your cart. So once you proceed to checkout, you will just need to enter your payment information and make sure your contact info is up to date. Select that you're not a robot and confirm the transaction. And that's all you need to do. You will be emailed a receipt, but if you need to check on your status, you can go to here in your account's name and view your receipts again, view your household calendar. It's like that. And that's all you need to register. Thank you. Well done, Riley. Well done. But it also points out how complicated it is. Yeah. And so I, this, I just want to clarify, we already had a video. I just updated it because our website changed. So we've had this video for a long time. But yes, I understand that it's complicated, but there's really nothing we can do about the way it works. We can just help people understand it. So is this a modification to the existing system? Or is this a brand new? So we just, the system has been the same. It's just like a year or two ago, the website changed the way it looked. So some of the pages look different for the colors look different. So I had an old video that was showing an old site. So I just updated it and tried to add in some of the other issues I was hearing. So nothing has really been updated functionally. It was just the design of the website. Cosmetically. Oh, what does everybody think? I think it's great. I think it's good. I have to use it. Yeah. Yeah. Yes. I, I'm wondering this assumes that you already have an account from other parts of the system. Other parts of the city website, like the permitting and stuff. I always get roadblocks because my account seems to expire all the time. So is there a way to talk about what you actually have to do to get an account? Yeah, I did actually say that in the very beginning when I was showing the word document on the screen. So yeah, if you already it's not your utility billing account. It's if you have an account with the rec center like you've done a rec center class or a museum. Like a class or something. Then you're in the system. So I did try to explain that and I said, you, you already have an account. You might not know how to log in. So click forgot password or just call us. So. Okay. So, but that isn't what creating account means. So you sort of said, if you've already shared your email with us, how do you create an account? You go to city of Longmont website. And that's where I created my account and I can get into the museum. Yes. Right. It's all one account, but if you've never created account, you have not really said how you do that. Um, so, I mean, I can say that say it right now. And then it may be it needs to be its own separate thing because I didn't want to be it's own separate. I didn't want to put too much in that video. No, you're right. It should be a separate thing creating an account. And it's really, yeah, it's rec. It's museum. It's not. It's confusing. Yeah. It's only for like, This software does not communicate with any other software within the city. So if you're in permitting, it's not going to talk to. Recreation. Right. But if you're, if you've only had like union reservoir passes before you could still use that send account for this. Should be on two. Yeah. And the museum. Yeah. Well, I don't have an account. I've never gotten an account. You do have an account because you've registered in person with us. Okay. So that's the issue. But when you're on the screen, if you're adding things to your cart and you're not signed in, it's going to prompt you to create an account anyway. Which I did say briefly in the video, but I didn't go into how you're correct. So I'm not long being right now. So it's going to ask me to sign in. And then there's that box that says, you may have already already have an account. If you have registered for programs or activities with recreation, senior services, firing range or museum, use forgot user name link below to check for email address. And then down here it says, it's that forgot your name, forgot password. Don't have an account. Sign up now. So the system prompts you. Yeah. That's great. And then you just put in your information. Well, in an ideal world, and Jeff, I'm sure he can happen with the can system. We have is that if you pull up to go online, you click on the class you want, and it goes into your cart. Right. And you pay for it. I mean, in an ideal, but the goal online is sort of like a PDF. So there's not linking to anything to get it to click on. And I don't know what can happen that way. But ideally, I think it's right. But that's just me. Well, I'm thinking that if everybody thinks this is pretty good, I do. Like, oh, this is excellent. So I'm thinking, Good job. You know what? Let's give it a shot. When can you implement this? It's already been implemented. Oh, it's already? Okay. It's live on. Well, how about giving it a three, four or five month trial and then come back and give us a report? From whom? Yeah. It's already done. Well, from the people that are in the ministry. Yeah. Oh, this isn't new. No, it's not new. The video is new. The system is not new. Yeah, I know the system is not new. But this is sort of information. Right. So we will take comment as people are communicating with us. And in summer, we'll report back on what the feedback is. I think the general thing that I've heard overall with the system is that once you get it figured out, it's pretty easy. Yeah. But it is difficult to get that initial thing done. And that's why we're looking at continuing to do more videos and what I will call the cheat sheet so that I'm like some of you where I like to have it setting in writing next to me so I can keep referring back. So those are things that we'll continue to do to try to make the experience better than it is right now. But do we have more people using the computer or walking in? For the senior center, we are primarily in person by the. I'm sorry. For the senior center, we are primarily in person registrations. That's majority. We have a statistic, but for the rec center, I believe it's more. We're about 60 40 now, I think. How about here? I don't know the exact percentage, but it's more here. It's about 25% registering online. We took a look at some of the stats last year, which is increasing because that number was much more before. Well, we would hope that would be pretty exciting. And so right now this video is just on our web page. It's just like there and it's been there for a long, long time. So maybe what we can do is try to promote it more like we could put it in our email newsletter. Here's this video. And just kind of make people aware that the video exists. Like that's one thing we can do. Well, we can put another summer go. Well, if we are going to be surveying our client concerns, is this one that should be on our survey? Or does that raise people's expectations or. Registration. I can't see it, but is there something about select language or something? I was just asking. Oh, that's just from Google Chrome. It's a Google. So Google will automatically translate in a page. You can put that Spanish. Okay. And Google just translates everything on the screen. That's not something we do. That's a Google. Okay. Great. I kind of misunderstood. I hope. No, 10, 10 plus years. Oh, really? But there are monthly updates that are sent to us that are automatically put in there. And then we also have the option and we have a list of things that we've requested to be done by the system. And the way the company works is once enough communities have made the same type of request that moves that request up in the level of priority. And what's the name of the software? It's called Rectrack. And it's owned by Vermont Systems. I understand we have very few Hispanic that are doing these, but I'm sorry to have naive on computers. But when they go to Google and it says to try to put it in Spanish, it will all be done in Spanish and they can register like that or not. I believe so. It would probably be something we'd want to have someone test because I don't think we've had experience with Mono-Lingo Spanish, which is registering online. So it would be something we would want to, I guess, look into. Why don't you try that out already? I can try it. And to reiterate sort of problem A before that problem is just getting people to register for classes at all. Because right now people share information about our classes in Spanish by word of mouth and a calling tree. And when we hire our bilingual three quarter time coordinator this year, it's one of their first goals is to talk to customers about what do you need to register in advance for a class? Good, because I create registration numbers for every Spanish class and zero people register for every Spanish class. But for instance, yesterday we had 14 people attend the Spanish class. They just don't register. So we've got to address that. Yeah. Yeah. And to note on that, we have a Spanish page on our senior center website, I pulled it up right here. But the city in general tries not to have Spanish specific pages because Google has that translate option. So we don't need to create the extra work or a page that might have to be updated regularly. Right. If Google will just translate it for us. But because the senior center has such a large Latino population that comes here, we at least tried to have a page that cuts on a few things that we do here. Yeah. Yeah. So this is already in Spanish. We wrote it in Spanish, but it went through like a regular page. And the internet is really slow on this TV right now. But that translate button right away. But I think there's a way to find it. Does it say anywhere to translate additional pages or information into Spanish? I don't think it says that. So we can look into adding that mainly it says call Monica. Monica will help you. That's not a good idea. Yeah. Is this new to most of the folks in here? Yes. Well, does everybody think that this is a good work? Yeah. It's a good system. What that is. Now, let me ask, what are you going to do different for as far as registration? So it sounds like what we're going to do is look at creating as mentioned a handout option. So creating a link in here that provides the handout options. We have a printable version while you're registering as well. Because that's kind of what I'm hearing. So printable version create possibly doing another video on how to create a new account. So it's its own video how to create an account and then how to register for the classes right after that. You're saying you want to put it on maybe a three or four month trial just to see if to collect in person real time feedback from our customers on the registration process. Was it easier? Is it more accessible to them now because of these directions and because of the handouts is additional options. And so from there we can bring that back in three or four months to kind of see what's always reasonable. That's always reasonable to me. What it sounds to me are a lot of band-aids to try and do this together and working well. But I think as an advisory board we need to be communicating directly with the power to be that we'd like to see this improved. So we don't have to band aid band aid band aid. Well that'll take a long time. It has to rise to the top. And then it's a correct track. But I think it's important to have our voice voice. Absolutely. But as Jeff had mentioned the system itself can not change the sound. Well it can't unless we pressure. But it's not just our procedure. Right. We can explain that better Jeff. The pressure council can't do anything about this either other than purchasing or funding a different system. Right. But what with the system we have we have to work through Vermont. Right. But unless our voice gets there. Right. As well as others we don't have others. What I'm hearing that's possible of course you can buy a new system. Right. But the political will or the economics or the money simply isn't there right now. No. Not right now. Plus we're not convinced there's a better system out there. That is specific to recreation registration and reservation systems. You know when when we went to bid to get this system the other big name is is class. And class wanted to connect collect all the money on behalf of the city. And then monthly they would send us the money. And we weren't really comfortable with that. Why? Yeah. Yeah. So that's that's why we went with Rectrack. And there at that time that those were really the two options that we had. And so with that because we can't make overnight changes. Right. The only thing we could do is create better options more awareness on how to resources on how to register. So right now we have a video walking through. We can have a visual the handout. The video also provides auditory support and additionally in person. Right. So there's there's a lot of resources available to register using the system we currently have. And all of this is just making these resources accessible for everybody. And I don't believe the option to register using these. I have two thoughts. One. Would there be a way if there are times of the month where classes are being registered in their long lines. For the front desk to potentially have somebody in the computer room to ask people in line. Do you want to see how to do this online. Because that would be one to one. That's where volunteers develop. Yeah. Because rather than wait in line for a long time. I might be willing to go in and learn how to do it on the computer. Or to make one of our tech classes how to register online. Because we may have people come to the class. A lot of people they need face to face interaction with support. And those would be two ways I could think of to do that. That's a really good idea. That's an excellent idea. Well the other thing I would just suggest is. Ronnie you might reach out to fan over in recreation. And maybe on those busy days the phones could be transferred to recreation. And that way the staff here is able to handle the lines. And recreation could help people that are calling in. That's a great idea. At least to help with some of that pressure. Alright this is taking way more discussion than I thought. I thought we'd be done in 20 minutes. If I heard correctly there are five different options. There are five different additional things that you're going to do. And let's have a motion. Let's have a motion as to how we want to proceed in a time frame. Can I just add briefly I won't be able to do anything until the end of February. The end of February. So these things you're implementing are probably going to fall to me. And I just want to be abroad and say I can't work on it until after our registration. Yeah well I'm thinking maybe three or four months. I'd like to make a motion. Do we need a motion? I'd like to move that we implement the suggestions that were brought up today. By the next go. By the next goal. Which would be the summer one. Which would come out in May. What's the deadline for the next go for content? March 20th or so. Does that work? Is that too soon? Well content is not me. Content you're just saying is putting in a go that says you this video. Yeah. I can do that today. Put it in the summer go template. That's easy. But the other changes we do need more time for. Okay. So. Anything to go in the goal is March 20th. Did you say to the end of March? Yes. That gives you a couple of months. And is that special time there? Well just in the goal you just want us to point out that we have a video right. Is that what we're doing? Just for the go. I think we're looking at additional options. So the other stuff wouldn't have to be done until May. Yeah. Until we have you said May right by the time of the next go. So that would be made. So we'll have a follow up discussion. Okay. All right. Thank you. Okay. Was there a second. Thank you so much. Thank you. Was there a second to the motion. Sheila seconds any further discussion. All those in favor say aye. Aye. Opposed. Extensions. Motion carries. All right. Okay. Jeff do you want to move to item eight? Sure. So first off did everybody get the documents that I forwarded after our last month. You didn't get them. No, I didn't. There's a problem with the email list for the board. I did get minutes and so on. I did get a minute. I didn't get anything. Okay. That's okay. I can get it. So. Did anybody. Sorry. Did anybody. Sorry. Did anybody. Sorry. Sorry. Sorry. Sorry. Sorry. Sorry. Sorry. Did anybody have any questions on those documents they were sent as references as it relates to the potential election that we might have in March. I'm going to be honest. Okay. Because I did get them and I actually read them. And they were like through. You know, it, you know, and that, and that's just my, my feeling was that. I don't know how appropriate they are to today. And I mean, the basic concepts of the needs, I think are the basic concepts. That's, that, that's one thing. But I found that I wouldn't want to make decisions about, you know, what's going to be needed tax wise in this community based on documents that are from 2018. And that's just my opinion. And those were sent only as reference for past master plans or strategic plan. They weren't represented to try to explain what, why we need what we're proposing right now. Yeah. I read through pretty closely. I didn't read them. I don't know. I didn't line by line or anything like that. But, you know, I, I kind of agree with Janine that, you know, it was interesting. The part that I thought most useful is demographic information. And I still think that that's worth a lot. But other than that wasn't specifically related to us. So it was interesting but limited. We don't have enough. I mean, I filed on the other way. Oh. When I looked at that and a lot of, I guess a concern was the hockey. Ice. Again, it's not there. That was, wasn't what we got. Well, Jeff, you sent out the hockey thing. No wonder everybody's confused. Well, but that was what everybody asked for. Right. I was not telling you that had anything to do with that election. You did say it was from 2018 as well. Yes. Okay. You did. Yeah. I remember that. So that's a little David. It is that ice. Right. Part of what's like he. Considered. Oh, no. No. Okay. No, like, like Jeff said, this is part of a. A different effort. Right. What we're looking at now is more. A larger version of what is at the Longmont Recreation Center. Yeah, I don't know if anybody has any other comments. I just assumed. Okay. So I apologize, but for sending that out, I thought we. We asked for it. Came up and we asked for it. And the performing arts is the most up to date as well. And Marsha, you might jump in here. It's my understanding that another group is looking at that. But is there, are there any questions specific to the performing arts? Because I think Marsha has the most information on. Yeah. Did you send out a link to the Johnson stuff? Yeah. Because that really is up to date. In terms of what the proposal is. There is, because we know that, that. Longmont kind of isn't considered itself a rich enough community to fund something like. You know, a full service performing arts center. There is a consortium of private donors that is proposing to essentially raise half the money. $35 million to grant that to the city. If the city will, will match it with a little more than match it with a $45 million bond issues, but that really cuts the, the tax increase down a lot. And the tax wouldn't come in until and if that those private donors, donors actually have the whole committed amount. So what the bond issue is going to be for, or what ballot measure is going to be for is would you, given that this private association donates $35 million to the city for the purpose, would you, would you support a bond issue with the tax when that happens up to five years out? That's, that's the question. Okay. So I just want to be clear, make sure everybody else is clear. This is only, that's worthwhile, but that's only indirectly related to our goals and our purposes. What? Right. It's all, all tied to the potential tax initiatives. Right. There are all those, there are things with the library. There are also things with the museum that and, and with parts that could be included. You know, but the parts proposal, that's independent, right? No, it's probably all the, the council has to refer it. So these are just, this is a discussion of what's being proposed. Right. So after the election is when this group will try to raise the money to match. The group is going to raise money anyway because they get to, they get to try three, about two more times, even if this try fails. So there is a group, actually the mostly seniors, there is a group that wants this mostly for educational purposes, you know, but generally to enrich the cultural life of Longmont that is raising the money now. Are they raising money or are they making pledges? They are raising money with an escape clause that, that if this completely fails after the trigger interval, you can, you know, they will disperse the funds back to the donors. So they're actually getting funds. They're getting funds, yeah. Can I ask, are all of these, this is going to be a vote on a tax, so are all of these combined as one thing? Because perhaps the cultural center is pushing it a little bit, but I think that the library really needs a lot of work and funding as do some of the rec center programs. Are we, are we making comment on the potential taxation that's going to connect all of these as one thing and then decide later what gets, what goes to a cultural center, what goes to the rec center, what goes to, you know, the library? Okay, both and neither. So what is, the council has the power of referring all or none of these things to the ballot. That doesn't happen until May or later, okay? So what's happening now is that the computations for how much tax increases would be associated with each project have been done and you can look at them online from the city portal. So the council portal. And those computations are approximate, you know, for example, the consortium of donors looked at that and said, you know what, let's put less of this burden on the people, but let's raise more. So I think that the city was going to has it in the draft as 50 million. It's going down to 45 million because the consortium said we can do five million more. But anyway, how it's grouped on the ballot is to be determined. But so what you can look at is roughly how much tax is associated with each of many options. So is the city dollar wise or percentage wise? Both. So you can say, you know, that there's going to be a this percent sales tax and there's going to be this much mill levy associated with each project. The city is preparing now and it should go to the professionals to get structured right. A push survey, a scientific, you know, we randomize our population and contact people at random to survey what people prefer. So that kind of a survey is going to happen as well. And so, yeah, both and neither, right? Is that clear? I know it's kind of complicated, but that's where it is. So on the ballot, it won't be one question. It could be multiple. You might have the opportunity to vote yes on a rec center, yes on a library, yes on a museum expansion. Yes on performing arts and yes on parks. You might, but it's not likely that the council will structure it that way because that gives it the least likelihood of passing. So we don't know that. Well, the reason I ask this is tax is tax and it's a burden to a lot of people. And the other thing is, you know, we have a museum and we have an auditorium there that's pretty damn good one. I don't know if you go to those events there, but I do. I've never seen it overcrowded. And I wonder about, you know, can we expand things or do we have to give up a rec center or a library to build a whole new cultural center? Well, so those are things that taxpayers are going to know about. I will. Well, so if it's on the ballot and the ballot wins, the city is committed to doing it. So there's no, you know, if both the cultural center and the library extension and the rec center were all on the ballot, then in fact the city would be committed to building all of them. So you're not, you know, giving up. On the other hand, if the city, if the council refers them as one, two, three, four, five separate ballot questions, then yes, you end up with a lower tax, but unless people voted for all of them, the city wouldn't be committed to any of them, only the ones that won. So in that case, who prioritizes what hits bill first? Well, sorry, Marcia. That's an important question. No, honestly, that is the matter of operations in the city staff, the city manager's staff does that. So I can't tell you that. The only thing I can tell you in terms of prioritization is that the donor consortium is not asking the people to take the Performing Arts Center specifically on faith, but they're saying that it's going to be a public-private partnership. There's no tax until the money is raised, and then it would be a private developer doing the work. And Janine, in general, it's the same way with any funded major project. So there is essentially an existing design for the rec center. It's just going to be an expansion. So what will happen is the city engineering staff isn't going to build this. The city will do a bond issue and procure a contractor that will just go out and build it with their own resources. So it's perfectly possible that all the different approved projects could be in going on simultaneously because they'd all have a different workforce. All right, guys. Julie? I think the one difference between the Performing Arts Center is that the Performing Arts Center actually brings in commerce to our community, which a whole community doesn't see that. So it would be bringing in different performers from all aspects, which would then work with the ideas that you pull from corporate, you pull from Frederick, you pull from all these other different communities, bring these people in. And then also along with that, if our cultural center is successful, it could promote people moving to Longmore or the fact that we have such an amazing community and services provided by our city. Thank you. I don't have a whole lot. I will just want to share the tentative timeline that has been developed with, as Marsha had mentioned, polling will start happening just as soon as the survey questions are finalized and will no polling results, hopefully sometime in March. And I guess I would just ask that the board keep this on the agenda for every month. And Ronnie and I and Brandy can come to you along with Marsha's help and keep you up to speed with what's going on. Well, OK. I've got a couple questions. The city marketing staff puts the survey together and is up, right? They draft it and then the company that the city hires will put their two cents into it because that's professionally what they do or questions so that they're not leaning. And that's really the expertise that they help bring. And what areas are they going to have questions? I can answer that. I've read the draft. So there's first set of questions about 12 existing city amenities that ask you whether you use it or not. And if you pick yes, you get to say why you use it. And if you pick no, you get to say why you don't use it. Then there are descriptions of the new projects as opposed to upgrade projects. And they ask people to prioritize them. And I think that those are, you know, so it would be like a rank choice vote. Is anybody, everybody familiar with rank choice voting at this point? So there's a section like that. Or that's what Sandy Cedar proposed. You know, the polling company may choose to do something entirely different. I'm not sure how that part works, but they're professionals. And so we'll probably defer to them. And then there is another section about groupings. You know, so if it was all new projects together, would you vote for it? Or if it was all the parts and recreation, would you vote for that? And then all the cultural things together, which would group library and museum and performing arts. Would you vote for that package? So that's the general way that the draft poll is structured. Again, I make no guarantees about what the pros will end up with. But that's the kind of information that we're looking for. And the link to the poll will be in the newsletter? No. How do people get it? The people will be contacted at random by the polling company like a major political poll. So you don't get to, you know, get all your friends that are in favor of one certain thing together and get them all to vote. It's going to be a randomized poll. So, you know, that's the way. And the other thing is that the city council is not bound by the results of the poll. Well, I'm looking at this from the point of view of what the senior center would get out of all of this. And, you know, we had a lot of discussion, but there's no direct answers to that. Julie, I think it was you last time. We start looking at the rec center. And Jeff, you said that there would be space available at the rec center. I don't know what that implies. Staff, programs, whatever. Maybe that's to be determined yet. So what I'm getting at as far as this survey is concerned, there was something that was done in 2016 that's probably, it was pretty good. It's called Envision Longmont Aging Well. And specifically, are there going to be questions related to, you know, housing options, access to information, supported services, transportation, services, recreation, employment, post health and employment, health, caregiver support and education, all of those kinds of things are not new. I would say no, those questions would not be asked. It's more about the proposed projects that have been outlined in the presentation and nothing beyond that. Those questions were part of the community conversations that a lot of the board participated in last year that the area agency on aging did to update the age well plan for the county, which will include specific information about Longmont. So those questions have been asked in a community-wide forum and we'll get feedback probably this summer on the results of that. So something similar to what was done in 2016? Yes. I would like to add some of my feedback on the poll, was that there wasn't enough specific information for people to make their decisions. So in discussions, for example, about both the rec center and the upgrade to Centennial Pool, we've said, you know, we really miss that warm soaking pool that they are used to have at the hospital. Could that be part of one of these projects? And the answer is yes. But it doesn't say anything about that being, about that in this polling. So to me, that is an omission in the poll and there needs to be at least a little bit more than there is about the nature of the project. Can that be added? Well, that's why we gave feedback, right? That's why that right now the only feedback has been from the council members. Was that feedback given from the council members? Yes, this council member. So yeah, so I hope that it will be a better poll because we've had an early chance of review. And I hope that the other council members with early A's onto other boards will have the same kind of, you know, feedback like, well, this is a big decision point. It should be in the poll. So, you know, we're working on it. It's in very, wouldn't you say, very preliminary stages at this point, Jeff? Yeah. But you knew we were at Rec Center. Are we looking at something similar to what we have now on the south end of town? Yes. Okay. And we're still talking about either the east side. Is the east side being considered at all or is it? That actually was one of my other pieces of feedback. You know, right now the poll says it's going to be at Dry Creek Park, which is on the west side. And I said, you know, we know that we're having concerns about youth engagement on the east side. The northeast, you know, is really a desert compared to the rest of the city in terms of public amenities. And that's not right. You know, that's, in my mind, that's a form of red lining. Right. So I, for example, we just also found out, you know, Susie and Shakita's proposal about a sports dome to be sited up there north of Centennial. The windfall money can't even be used for that. It has to be directly spent on activities with no capital investment whatsoever. So I said, you know, if we're going to have amenities, we should put a project that puts something useful in that location on the north side. And so I don't know whether that will do any good. But, you know, the answer right now is no. And I think it's wrong. You know, the northeast part of Longmont, of which I live in, is served by the YMCA. And there's scholarships that you see to get. Oh, you know, that might be a use for the windfall money, because if it goes straight for youth programs, the city could fund youth programs for the YMCA as part, as with that windfall money. Thank you, Beth. And my point of sharing that is that I go there. I go there. A lot of my neighbors go there. A lot of people in northeast Longmont go there because it has what they need. Cool. I think we're going to have to move along. Yeah. I told you before I wasn't very good about it. If I do better. Jeff, I think you're right. I think there should be a continuing item. And if everybody's okay with that, we'll put it on next month's agenda also. We'll just continue in conversation. Maybe we'll have more information on specifics at that time. I do have questions on the... Well, let me throw this out. On the survey itself, we can talk offline for meetings. Okay. I'll give you a post. Okay. All right. The book care RFP. Okay. I'd like to make a motion. All right. We need to drop this from the agenda because it's not going and hasn't in two years going to happen at the senior center for a whole big bunch of reasons, mostly being liability and duplication of services that are offered at the hospitals. So we never go anywhere with that. I'd like to see it removed from the agenda. Yes, Jeff. You suck it. No, I'm not suck it. But before anybody seconds that or if you want to second it, and then we have conversation, Ronnie has some pretty interesting information about this topic. I have a lead. So I have a meeting in place to see if these are services that we've provided here and looking at all those details. So that's a conversation has yet to happen. It's scheduled the next week or so. I can tell you when I have to let my schedule, but it's with Colorado visiting nurses association. So, like I said, it's a lead. It's conversation I want to follow up on and see where that goes and see if it's something we can read back and then if not, then. Is liability an issue? Marsha, I think you brought that up last time from the work directly. The liability involved, you have a dynamic, for example, something goes wrong. You said something about the city being looking at me. You didn't say that? I may very well have it something I might have thought of, but it does the city's overall... I'm thinking like you're self-insured, right? Yeah, the city is self-insured. So I'm wondering if that somehow could be part of it. So, I think one of the real advantages of the association that Ronnie's contacted is that a number of the other senior centers in our area are using them as a service. I don't think that the goal is to really provide full care. It's to identify potential issues and then individuals would be referred to doctors. But I think it's a great first step. Am I misspeaking there? Would that require an RFP? Nope. Or just intergovernmental agreement? Something? We feel like... Because we've had... So Ronnie and I met with our purchasing department and talked about whether it needed to be an RFP. Based on where we landed, we feel like this could be addressed through a personal services agreement with them and wouldn't need to go to a full-out RFP. But if this doesn't work out, we have some guidance from purchasing that could take us to that RFP if we needed to. We need to either do something with this or just get it off the agenda or forget about it. How about if we get it off the agenda and when we have good news, we'll report back on that. For me, because I know what used to be here, if you're dealing with visiting nurses, it is educational and evaluation, not treatment. Because nurses don't do diabetic foot care. So just to kind of put that in to be very clear about what are they doing, what are they proposing to do? Because they can do education, they can evaluate and make recommendations, but the treatment itself would not happen here. All right. We thought that was the whole point of it. What purchasing explained to us was that when Michelle was here, she had tried a number of different times to get someone to provide a proposal to the point where we were having direct conversations with providers and still didn't get any proposals. So it doesn't appear like that service is going to be available. So the next best thing is what Ronnie has found with the nursing association. So as long as people are clear that it's education and recommendation and not the actual treatment? Yeah. Well, okay. And they'll have those resources available a lot of the soon. The hospital does. Do you want to revise your motion or withdraw your motion? Well, just take it off. I second it and just go for a report. Well, care is not what's going to really happen. Evaluation is going to happen. Well, I believe there is the simple put there of helping people who cannot take care of their own feet get their nails trimmed. If you're not so diabetic, you can be old and can't reach your feet and still not be in danger. All right. That would be me. I would withdraw. I would withdraw. All right. You withdraw the motion. In that case, you withdraw your second. Okay. Is it all right then if we... Do you bring that back next month? Yeah. We'll continue on the agenda, but with the objective either we get something settled or withdraw it from the agenda. Yeah. All right. Any more comment on that? No. All right. Senior center customer survey questions. Yes. That would be... Yeah. This was a continuation of two meetings when I was first brought up and Dean offered to develop some questions that possibly could be used by the advisory board to interview people or as a basis of interviews to get additional feedback as far as the center's operation. Jeanine, do you want to elaborate on this or Ronny? Well, Ronny actually and I met. So Ronny, did you want to do that presentation? Sure. Absolutely. The whole purpose of the last conversation was to identify or provide a survey focusing on our customer service specifically. So Jeanine and I met and generated 10 questions. I know the goal was to come up with three of them. We agreed on three to focus on collectively it was noted that anything beyond three was too much and loses the attention of anybody to help the survey. So we were focusing on collectively, we all decided to focus on qualitative, not quantitative. So again, we came up with 10 questions for the board to take a look at and see which three we would like to move forward with. Again, focusing on customer service specifically here in our facility and then identifying what next steps how do we want to roll it out and begin those conversations. So I'm going to take a moment for everybody to read through the 10. Can you go from there? I'm sorry. I don't have a boat so I there's one. Jeanine? I might want to add in putting these together the three would be the first three and that we discussed that we wanted these surveys to be ongoing so it's more like prioritizing what three you might start with knowing that down the road we might use other ones, other questions in here. So you said the first three are the ones that you felt would choose whatever three you would prioritize. We talked about you know, rotating or having some number of board members doing this each month. That was one idea to talk about. Have you given any more thoughts about that? Anybody? No, and I think our conversation last time was to identify the questions and bring it back and then determine how we want to roll it out. Is it in the person survey? Is it a questionnaire we're providing at the end of each class session? Things like that. So there was no clear direction on next steps. My understanding was we were going to discuss this at this meeting. Also we decided we discussed that this is successful. We are getting plenty of feedback and responses from this one moving on to different components. This one's customer service. Next one could be I can't remember what we discussed program and focus of what we are offering at our facility. I don't know, I can't remember but it was just focusing on different aspects not staying in that customer service realm. My question is why is there a reason why we have not the information of ethnicity? Is that something that would be beneficial or not necessary here? And I'll be honest with you I just don't come here often but I don't see a whole lot of Hispanic population here. I think probably the ones I do see many times are the ones here to see Veronica or some of those folks and I'm just wondering is that something that's needed or does it matter? The demographic thing I think that provides but it doesn't fall into the guidelines that you all talked about last month because if you do demographics you're going to have three questions just in that and you only want three total. I will share that our database that tracks case management information is probably going to start requiring ethnicities and information that we put in with the option of we don't know what was that but I don't think that REC track requires that for people to register for classes or anything. It's a good question I can tell you anecdotally our Spanish speaking customers come to see Veronica and Melissa quite a bit to programs and drop-in groups that are in Spanish and playing pool at lunch. So I'm going to throw this out there and I don't know how politically correct this is or anything but I just think that what I find interesting is that it is predominantly white people that come to senior centers and I'm wondering if culturally with the Hispanic community the Japanese community all these other communities is it culturally they utilize or take part in I know with the Hispanic community they're very family oriented they have their own community that they connect with where honestly white people or Caucasians there are a lot of people who do not even connect with their family and so that's where I feel like the senior center comes into play with them a community that they may not have because we have people who have moved here from all other areas of the country and maybe their family isn't here so I'm wondering how much that plays into the fact that we don't have a lot of diversity here at the senior center couple of what I don't know but I think it could be something that we should look at and consider and then how do you think about what I know I just would like to see a lot more start attending some of our things and you know maybe one of the things that we look at is that for the same kind of mile and for the other black girls is maybe we have a booth there or something so that we can try to encourage because that's where you're going to see a lot more of the Hispanic community and that we can give them paperwork or resources or whatever on the senior center the reason I say that is because we have a great record center I mean the senior center here there's so much to offer and for some reason I don't know if they're being reached or why they're not coming in and then she works at school district and she's a parent contact so I'm hoping that she gets on that board and she might be able to encourage you know more people to get involved here right I don't want to see these people sitting at home and on their couch and more than that and I just had a friend of mine from Brighton 68 years old we used to get together for breakfast a few of us from Brighton and he was at the last breakfast the next thing he has a heart attack and dying but I don't know if he was involved in anything and obviously we're all consumed but exercise help et cetera you had mentioned Cinco de Mayo we do always have a booth that staff and volunteers man at Cinco de Mayo and part of our three quarter time bilingual recreation program or position that we're going to hire doing outreach that is part of what we have worked into that job description growing the Spanish programming that we have speaking to the Spanish speaking community specifically growing those programs I just wanted to ask is it possible that the location is a part of the problem this is a white neighborhood how many of the people were from close around here if there were a shuttle from some place central on the on the northeast side or from down around countryside and south more for specific events would that get people involved but how much of a problem is it that there is working still and the other partner sitting at home because it's a one car family I'm just wondering I think it's pretty accessible from northeast I don't know I'm from northeast and I think this location is very accessible but you're driving here or riding my bike so my question I guess it would be a brand new role Ronnie and Jeff in the activities that we have here how many of those activities are conducted by an instructor that is Hispanic all of the Spanish programs okay I just didn't know if that was a barrier that's why we have programs that are just in Spanish yes we have bilingual folks who can attend programs in English we have ample offerings in English Spanish options are limited this is all important but I would like to defer discussion further discussion on this particular survey we got a couple of other things I wanted to say some things about the animal report that's relevant to all of this that we're talking about but first I'd like to talk about the board members we're short board members and we have a potential one that you brought in today I'm not quite sure what the process is we just it's a process you will need to wait until the mid-year application process I believe the applications are taken April May with appointments to take place in June but the council does not appoint new members outside of June and that's what happened to me I was appointed to be here so the applications will be available April May I will verify that to now email everybody with that date did you say you had another person that might be interested yes Yolanda she's actually going to be there we're checking if it's going to that is considered a city employee well she's definitely not a city employee but I don't know whether there's city funded independent agencies may or may not be able to serve on this board but we can find out today Art and I discussed it kind of over the weekend I don't know we should while we're having this discussion Art and I did meet with Carmen Ramirez about how to do outreach into the Hispanic community specifically and we did talk and also we talked about lower income communities because I mean face it guys we're not exactly represented there either and so we have some ideas to work about making the application more simple we just learned something today about Spanish maybe we don't need a whole Spanish we just need to be sure that it's available on the website in the way that the translator works on it so there's a whole bunch of things that we've kind of got going we have that April deadline to implement some of them but we have started the process of recruiting a more diverse board for the new seats that we have now in addition to direct recruiting efforts and I think that Carmen brought up the idea of inviting them to read and then maybe doing a one on one with them and I will get back with Carmen I mean with she sounds like she's interested and I hope that is able to see her also will you bring that back to the next meeting 26 26 so that would mean how many board members 12 9 that's how many we have 24% would be 3 if it was proportional we're not on a quota system if it were proportional there would be 3 anybody who has any ideas for members I'll work on one but she's not Hispanic she's bilingual she was born in Chute hold on over white guys honestly men men in general is an underrepresented group well I look around and I see art you only see one I'd like to drop down to the annual report and I've got a point of view that I want to throw out on the table and if I'm all wet that's fine you can tell me that I'm all wet I'll be hurt deeply but that doesn't matter too much I see I mentioned before in my campaign speech that we really need to make more specific proposals, recommendations to the county council if we're going to have an impact if we have impact I think we could have more impact if we made recommendations based on some good data, good logic that sort of thing so the question is how do you do it and I've thought about that quite a bit I know it's very easy to avoid to avoid but ignore advisory voters and so a couple of things on the one hand we've been talking about it's pretty much an old white board and pretty much an old white clientele that really is that's nobody's fault that's just basically how it's evolved and so I see it and I want to be clear I think the staff is a wonderful staff and they do just a wonderful job and I think Brandon did just a great job this last year and you're going to do a great job too but when you wonder about the services and we have 100,000 people and of those that are 55 and over it's almost 30% of our population and if you take 30% of our population and you take it times 8% the poverty rate in this time that's 24-2500 people right off the bottom and you can make the same kind of argument with aesthetics with disabled in that terms you name it I think a lot of groups are really underrepresented and so is that something that we really want to work on to increase diversity to have all groups of our community represented because I do think we have something and so that's that's my issue and that's kind of a policy decision unless legally there's some so I'm looking at how the decision process works in the city I know how big government works because I've worked for 25 years but it's not all the same but we have your budgetary process Ronnie you'll be submitting your budget about May Christina something like that and then Christina will look that over and then you'll have some sort of internal deadline that'll have to go to the city manager and the assistant city manager I presume and from there it goes to finance and from finance it goes to the budget division within the finance that stuff is going to be going on in summer and then along with this I looked up a little bit on this priority budgeting system with the city users I don't understand it very well and I didn't spend a lot of time on it but I do know you have a fairly new system that uses priorities to try to allocate budget and I looked at some of the organizations within the city and guess who has the top scores I assume it's probably about a five point scale I'm not sure but safety public safety, the place and fire place and fire I think did well I think they had a rating of three on this priority system and I looked around for senior services senior services got from the priority zero and so I don't think zero really needs zero of course to get resources but in terms of the hierarchy of things and a whole lot of attention so I'm looking how can we have impact going back to the idea that we have a lot of you told me this before the total number of people that you have and you serve whether it's a couple thousand three thousand on just the supportive services side I don't have the numbers yet for 2022 as our reports aren't working but I believe it was 1100 new clients and 700 continuing clients I know you do a good job and I the services are good it's just that it's not anywhere near the need as far as I can see and you're shaking your head is if you agree and so I'm sure there's all kinds of things more that we can do or the city could do there's always a question of money I came back to the money so how do you have impact going back to the budget process you guys will be submitting your budget to Christina and the budget folks will start working on it and then I suppose there's going to be a lot of interim discussions between finance people department heads and the city council and they'll eventually come to a decision they'll use this priority based system I suppose to some extent and that's how the budget's going yeah I can add to something to that first of all you're a little late in terms of the times to communicate budgetary needs to the staff for this year well or for any year it's not the middle of the summer that they say they're in the budget process but for a department or a division to get its budgetary requests in it's more like April because everybody starts adding up and applying the process really early and by the time these discussions come before the city and the council over the summer it's all really baked you know the staff who has most of the power has done their work now I will say that pandemic time I don't remember which year this was but the last time that priority based budgeting was explained to the council we said wait a minute equity is not one of the steps in your prioritization ladder and we wanted in there so the the prioritization algorithm that is priority based budgeting has supposed to have changed to include a bigger weight for social equity well bigger than zero depends on whether you're adding or multiplying but then anyway that change is supposed to have been there which would mean that if we do a better job at equity as a department and as a board it should help us in the priorities and I think this that for example is a resolution that this board could make is that we we want to say that the senior center is committed to enhancing social equity for our marginalized service population and we ask that the council can enable us budgetarily to prioritize that that would be a resolution that could come forward to council just saying that would have to have an awful lot of effect in that if anything is going to have an effect on the budget process that would do it resolution by this board we bring forward to the council and and you know just ask the council to adopt it I pretty much guarantee that the council we have now would adopt it but you're not saying it's too late to make that resolution for this budgetary no it's only it's the first of February right and the work is being done now really what's happening the requests are going in now for the next two or three months and and then you know it gets sifted and prioritized over the summer but yeah getting it getting something like that in um the next couple of months could have an effect yeah okay let's go to here so here's my plan I do have a plan you got it all mapped out don't you know well I've thought of an approach along with what you're thinking and that is we have our annual report I think you told me there's no specific deadline on that so we could kind of coordinate that with the whole budgetary process so I'm thinking that we build on the draft that you put out as far as the accomplishments and the activities of the board and I missed a couple of those meetings so I don't even know what they talked about basically but we could enhance in large put a little more on the activities that we did and on the basis of that we could make some recommendations suggesting a resolution that goes first to Christina she's going to be correct me if I'm wrong she's going to be making allocations of resources that are in the department no that is not right she will make recommendations council makes all the decisions on what is approved or not approved but they give great deference to what the department does well and in addition the budget has thousands and thousands and thousands of line items what the council sees is a really rolled up version of that and so maybe one council member who has an agenda for one particular department will make a fuss and dig down into that but most of us never see the detail because it would be physically impossible for a human being to do any amount of time that we have so yeah you can say council approves it but council is going to be approving a top line number with maybe two salary positions funded or something for the senior center that's all the details we're going to see unless there's a capital expansion or something like that so in terms of program level funding we'll see that's exactly what I figured was going on so Christina really does even though she's not the final decision maker the city council is but she's instrumental you focus on division manager to section managers you make the preliminary decisions and it goes up the line and then it's modified through the whole process that we're talking about let me explain how it's worked for me over the years so generally by the end of May we have to have all of our requests into the system by the end of May we then finance people blend all that together do all their magic and then sometime by the end of June there is a budget meeting with staff and city manager and the finance folks and that's our time to advocate for what we're requesting we had about two hours and they Harold and everybody are in these meetings for solid days as they hear the advantages and disadvantages of trying to do something once that happens generally the work goes and finance and Harold and assistant city managers do their thing but once it gets past that budget meeting the department directors which would be Christina for senior services really have no more say after that unless somebody has a question that they would ask and then they would go back and city manager by the end of August at the latest has to present budget to city council generally all of September are then used as presentations to city council to talk about the things that are being proposed to be changed or being requested and then sometime in October that council has on two readings to adopt the budget and Marsha's right it's hard enough for us in our own area to have a full understanding of what we do but alone some seven members of council are disrespectful at all but there's no way they could learn the detail it's a job to know that and I think the city with Jim Golden and staff have excellent people that do really good work and I think they have earned the trust of council and council knows when to ask questions and to push where it's important for them I hope I didn't mispeak there well some council members are savvier about it than others and I'm not counting myself in the savvy group particularly but sorry in terms of budget process I couldn't compartmentalize and so it's a matter of faith wait a minute I could insist on some detail for the senior center you know I will confess I have not done that in the past slow running curve takes five years sure correct you I always find you apparently wrong on that one part of the curve so long story short the more you're communicating either directly with council or asking Marsha to communicate for you or your message will be heard okay I do and again the strongest thing is to propose resolutions make proclamations they usually come from residents but there's a process if there's like for an age well day or something that we would put out especially in March and April so that the mayor says something about senior services to the public that's another good way of communicating and this board can initiate that and have somebody like the resolution and submit it as a resident no problems with doing that alright so here's where I propose we deep up that annual report we make some starting next meeting we do some homework and on the basis of the next two or three meetings we will complete our annual report along with recommendations and the resolution to be considered by the city council and hopefully with 100% consensus of the board it seems to me if we want to have impact we got to do something like that it's got to be it's got to be data based it's got to be rationale based it's got to do a good job to have impact first of all does everybody kind of agree with my approach yeah sounds great okay so that will be one thing I would ask I would ask you we talked about this historically I think a good starting point would be a demographic profile of who are the people that are in the community that say are 55 and older not just a description of what the kinds we serve but a demographic of the community and now that's in part a policy position how far realistically can you go through everything we can't make the registration process that everybody will look at I can give you a step for Boulder County which probably Longmont is going to be closed and that's 20.5% from the Cusola for over 65 although more senators are moving I have the Cusola report if anybody would like to have copy of it let me know and we are working on having that reported out to the general public here probably in June just one thing when I was getting coffee I talked to David and Robin and they're going to start just doing a little check mark to see the phone call over the counter contact with a Spanish speaking person just to give us an idea of that for a week or so so we'll understand a little understanding of what we're doing with have you done this before have you made resolutions what to do I was part of the older Americans month so that's May I believe and I think we always have a resolution with council that we'll have the city of Longmont proclaim that we are supporting older adults and celebrating older adults month so I think that might be an ideal time to look at working something in there stick a little call to action in that resolution because the mayor would never dare to not observe older Americans that is not happening right so we're linking this to the budget process and alright so you're okay with that next time so and then you're going to bring up information on you're going to have more information on the folks that might be participating as board members next time yes I'm going to check with them could make as she said somebody was going to be out she and the customer survey I think we can I think that will fold right into some of the things that we're talking about or people have their preferences could they maybe email them Ronnie would you give an email with their names just a reminder can we just turn them in today and then as far as the activities we were talking about the list of activities you had a draft of if anybody has additional information I would really appreciate to get more on some of those activities and my memory is like a sieve so he's referring to the list that I had emailed out a few months ago and Ronnie printed copies of the what the board did in 2022 that's part of what we include in the annual report I would I would ask each person to review this and could you give me more information or to Brandi if that's okay yeah they can email it to me directly absolutely let's just start to be foundational in my opinion I'll say at some point I'll be transitioning away from the board since Ronnie is the liaison for our staff now and I'm gonna work to wrap up this report since I started it and help Ronnie with whatever he needs to add to it as you guys decide yeah Ronnie I'd like to do something this next month on this issue also sounds good I would just remind as we start emailing that the email should be one way to Ronnie that it should not start conversations amongst board members because then we start getting to yeah I hadn't thought about that and I'm sorry I'm collecting everybody's responses now and then emailing out top three or I'm gonna email that's okay Ronnie do you want oh that's at the next board meeting and and somebody had mentioned that they're not receiving email communication and I have a note to make sure please address that and Jeff I'd like to I'm gonna ask all right yeah all right have I needed anything forgotten anything screwed something up what a good job all right let's have a motion to adjourn I made a motion to adjourn Julie is there a second to that she left she left okay okay close in favor say aye aye