Loading...

Businesses Getting Results: Dealing with Customer Complaints

155 views

Loading...

Loading...

Transcript

The interactive transcript could not be loaded.

Loading...

Loading...

Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Published on Dec 13, 2012

Customers are actually doing you a favor when they complain. Use this as an opportunity to improve. There are seven steps to follow when dealing with a complaint.

http://ryungivens.com

This blog in based upon our very popular seminar series, Businesses Getting Results (Copyright RAN ONE).



No Rendering of AdviceThe information contained within this video/blog is provided for informational purposes only and is not intended to substitute for obtaining accounting, tax, or financial advice from a professional accountant.
Presentation of the information via the Internet is not intended to create, and receipt does not constitute, an accountant-client relationship. Internet subscribers, users and online readers are advised not to act upon this information without seeking the service of a professional accountant.
Any U.S. federal tax advice contained in this video/blog is not intended to be used for the purpose of avoiding penalties under U.S. federal tax law.
Accuracy of InformationWhile we use reasonable efforts to furnish accurate and up-to-date information, we do not warrant that any information contained in or made available through this video/blog is accurate, complete, reliable, current or error-free. We assume no liability or responsibility for any errors or omissions in the content of this video/blog or such other materials or communications.
Disclaimer of Warranties and Limitations of LiabilityThis video/blog is provided on an "as is" and "as available" basis. Use of this video/blog is at your own risk. We specifically disclaim any warranty for fitness for a particular purpose.
Links to Third Party WebsitesFor your convenience, this blog may contain hyperlinks to websites and servers maintained by third parties. We do not control, evaluate, endorse or guarantee content found in those sites. We do not assume any responsibility or liability for the actions, products, services and content of these sites or the parties that operate them. Your use of such sites is entirely at your own risk.

Loading...

When autoplay is enabled, a suggested video will automatically play next.

Up next


to add this to Watch Later

Add to

Loading playlists...