 There are different pathways to resolving repair issues for a rental property. The RTA encourages property owners, agents and tenants to work together to resolve issues around repairs in the first instance. If problems occur and repairs remain un-actioned, tenants have different options to resolve the issue depending on whether it's an emergency or a routine repair. Emergency repairs are specified under the legislation and a full list can be found on the RTA's website. If it's not listed as an emergency repair in the legislation, it's a routine repair. Once minimum housing standards come into effect for your rental property, repairs needed to make it meet these standards will also be classified as emergency repairs. Tenants have the option to organise for a qualified tradesperson to make emergency repairs up to the equivalent value of four weeks rent. Property managers can also authorise repairs to the value of four weeks rent on behalf of the owner when the owner cannot be contacted about repairs. Another option for tenants is to apply to the Queensland Civil and Administrative Tribunal, known as QCAT, for a repair order for emergency repairs. A repair order is legally binding and outlines the repairs which need to be made to the rental property. A repair order is attached to the property and not to a specific tenancy. This means repair orders remain in place until repairs are completed. The property owner or manager is responsible for complying with the order and they must disclose the repair order on any tenancy agreement with new tenants. When it comes to routine repairs, if the tenant and the property manager or owner can't come to an agreement, either of them can request free RTA dispute resolution. If dispute resolution is not successful, the tenant has the option to apply to QCAT to request a repair order. It's important to note that there are different rules around making repairs for rooming accommodation and short-term movable dwellings. Visit the RTA website to find out more about maintenance and repair options.