 Okay. Hey guys, how you doing? It's Andy Elliott. Check this out. This is going to be a YouTube video right here with Matt Dieter. Matt's from Ohio. Check this out. This is cool. I'm releasing my role play app. Okay? This is wicked. And just to show you, I have to have obviously, I'm the one who created it. I created 150 closes in this role play app. It's where you can role play with me night and day, any time, any place, anywhere. It's me speaking to you. And I have the objections how to overcome it in the backside here. And then so you respond, which is what Matt's about to do. Out of the 150, Matt's going to run us through 10 of them. Okay? And if he gets it right, it will pass him. If he gets it wrong, it'll say try again and it'll flip the screen here. It'll actually show Matt the right objection, way to overcome it. And then Matt reviews it again and he's like, okay, cool. I'm going to try again. And then boom, he hits try again. And then it serves him the deal again. This is rapid fire. If you want to learn how to close anybody, anytime, any place on overcoming objections, this will change your life. Okay? You'll never fear an objection again with the Andy Elliott role play app. So if you're watching this on YouTube, look, here's my number, 918-210-0254. 918-210-0254. Call me, shoot me a text message. I'll tell you how to get set up on this. And then by the way, obviously, you can send a comment in the link below and I'll reach out to you that way. Matt? All right. It's all you. Speak up, Matt, so they can hear you. So we're going to start with level one objections. Like Andy said, this is on the, which level is it? I have Matt, so there's two levels. Number one, there's a salesman level, which is that 60% word accuracy. Okay? Which means if you get 60% of the words right on overcoming the objection, it will pass you to the next objection. Now, if you're a master closer, I have a closer level, okay? Which means you feel like, man, I got this down. I'm ready to really be accurate. We always say words advance the cell forward or they advance the cell backwards. Matt is on the advanced master closer section. So Matt has to have 90% word accuracy or he won't pass. Look, everything you want in life is right on the other side of being uncomfortable, okay? Matt, how long have you been grinding on this app for the last couple of days, right? Yeah. And how do you feel like it's changed you? I mean, it's helped me tons just because it's holding me accountable and I've learned a lot of closes just from this app. It's amazing. And he's going to go back into his business now. He works in Ohio and guess what? He's going to triple his income because he's not going to have to look for the words. When the objections come out, boom, he's got it, okay? So look, and by the way, give us a thumbs up on the video. If you're interested in the Role Play app, send us a comment below, 918-210-254. Share this with the buddy in the automotive industry. Your buddies that you want to help share this video with them and rock and roll. Matt, let's get started. So the first objection level one, this is first stop. So this is my first stop. Whether I'm your first stop or your last stop, I'm just grateful for the opportunity to help you and your family. At our dealership, we're high in all the critical areas that are important to you and your family, such as best price, trading, and payments. That's great. That takes all the pressure off of me. The way I view it, it's sort of like dating. You don't plan when it happens. You just know that when you find the right one, you have to go for it. Let's find the vehicle that you like together. I apologize. That's completely my fault. I didn't give you the price up front. We've learned that 90% of our customers want the best price up front, while the other 10% still want to negotiate and haggle. Unfortunately, we find this untrustworthy and disrespectful. We're looking for a further relationship than just today. If I was to raise the price by $3,000, then lower it by $3,000, would that be trustworthy? No. You see, I don't want to just sell you the car you'd buy today. I want to sell you every car for the rest of your life. Did I offend you in any way by giving you my best price up front? In any way, thank goodness. This is response. It's going through it. The analytic on it right now is checking the response of it to verify. No longer the objection, it goes through and it's checking. Of course you need to think about it. I haven't given you enough information not to think about it. What I'd like to do is give you a five-minute proposal of all the numbers, so that way when you go home, you truly have all the figures you need to think about it. Would that be fair? Okay, I'm going to do a trick here. I want you to do this. The next objection, give it the wrong answer. I want you to see what it's going to do when it gives it the wrong answer. Guys, you're talking about iOS voice recognition. This literally is something that came out. I want to make sure you're not taking advantage of my girlfriend. Yeah, I won't do that, so that's obviously the wrong answer. Let's see what it does. Yeah, so when he says the wrong answer, it says checking response and right now it just gave him, hey, this is the wrong one bud. You need to try again, okay? So right here, he's going to click try again. I want to make sure you're the girlfriend. You are such an awesome boyfriend. I wasn't aware that she had someone helping her with her financial responsibilities. Now, will you be taking care of the down payment, monthly payments, or both? Come on, man. Teaches you to think. I got it, start recording. I completely understand. I hear that all the time. With busy as life is for most people, we have to be extremely good at respecting people's time and be fast at our job. Now, real quick, will you be replacing the vehicle that you pulled up in? He's the first. He's on number 6. I'm going to only have him pick off 10. But these ones right here, these are tough objections that people get hit with all the time. I have 150 stored in here, okay? And each week, I'm going to keep adding and adding and adding. And any of my people, when you guys find an objection... I understand, Mr. Customer. I think the price is too high. When you say the price is too high, could you be more specific why you think the price is too high? These are all worth it. I want pay off for my trade-in. What you owe on your trade and what your trade is worth are two completely different things. If you owe nothing for your trade, would you want nothing for it? No, you would want what it's worth, right? Exactly. So what you owe on your trade and what it's worth are two completely different things. Checking the response. It processes the words one by one and goes through. It's counting him at 90%, okay? So it takes a minute to count him. It gives you an opportunity to prepare for the next one. What's my interest rate? Your interest rate will directly reflect on your credit. If you have great credit, you'll get the best rate available. Our licensed finance professionals will go over all of that with you in our finance office. I've never had anyone not be happy with that part of the deal. So you don't have to worry about that. Simple stuff. Never get tied up again. Ever. There's 150 of those. Every single week, I want my crew, my group, any objection you have. You text it to me. I teach you how to overcome it and I add it into the app. That way we cover everyone. My goal is to have 500 overcoming objections in here. I've been in the business for a long time and when a customer says they'll get back with me, I never see them again. Do you mind if I'm direct with you for a second? Are you not interested in the deal or are you just being polite and not wanting to reject me? Then let's bottom line this. Is it the payment, the price, the trade? At this point guys, it's checking on the response. It's running up and basically what it's going to do is that it's handling that running across. My other half isn't with me and at this point we can stop. It's saying my other half is not with me. It's mastery level three. Guys, check this out. This right here is the one thing that will change every salesperson's life in the country. Also, I'm going to build phone scenarios. Ring ring. This is Andy. How can I help you? I was calling about that and then next, next, next, next where you take it all the way to an appointment. I'm building in phone training on it right now. This role play app just in the beginning will change your life. I don't care who you are. I don't care how long you've been selling. If I run 150 objections past you, do you have it tattooed on your heart exactly what you want to say? Here's what I'll tell you. When I made 700 grand of your selling cars, I did it one way. I trained like no other, okay? There's no difference between you or me. The difference is skill acquisition. This app will help you acquire the skill and you can do it any time. You can role play at 15. Him, he's been, what do you think we've been doing at night most of the time, right? A couple hours at night. At night before he goes to bed. Guys, he's all the way on like objection 60. He's in there digging through them. I asked him to do 10. The reason why Matt how long have you been selling cars? For about a year. Okay? For about a year, he's 25 years old. I want you to think about this, okay? Matt has his whole future ahead of him. Matt in one year from now will be farther ahead than most guys are in 20 years. I call this app turning decades into days. Why? Because every single objection that you ever get, it's right here and you learn them one by one as you go. And guess what? Even if it's an objection you haven't heard before, you think you're never going to hear it? No, so you learn it. And one of the things that I'm also learning with Matt is he's starting to interweave his objections now. As I start role playing with him and I'm negotiating with him here in the conference room, guess what? He's sitting there like, dang man. I'm like now intertwining these closes and I'm starting to use this one into this one and then this one. His skill set is increasing. He's going to deeper waters. He's playing with bigger fish and guess what? His life's changing. How much more confident do you feel then? I feel a lot more confident. Guys, that's what it's about. Competence creates confidence. So as I'm always jacked up, I'm fired up, I've been kind of low key during this video because I wanted to be quiet because this is voice recognition. So even the times that I was whispering to you guys, this right here was trying to pick up what I was saying and I would look down and it would say still listening, okay? So I'd have to shut up for a minute, let the computer pick it up because this right here is something that you can play on any single time. It works for... I have it for Android and I have it for iPhone. You can actually do it from any device that has a speaker hook to it, okay? But from your phone is awesome since we all carry a computer in our pocket. You can do it at night, you can do it in the morning and it doesn't matter. And the beautiful thing about it is, is that for the rest of your life, I'm going to continue to load this app with more content. If one of you guys has an objection, you're like, hey man, what about this one? I'm like boom man, you know what? I've never heard of that. Guess what? I teach you how to overcome it and then that night, I upload it and download it into the Andy Elliott role play app. There is not another role play app in the automotive industry. You know why? Because I'm the only one that tackles the tough objections, okay? I want to teach you the road to the cell. I want to teach you, you know, all the little things that you need to know. But also, I want to teach you how to handle the tough stuff because it's only with the hard things that actually changes your life. And your customers, they'll be so grateful for you whenever you have the reasons and excuses for them why they should spend the money, why they should pass go, why they should continue to do business with you. And do you think your competition, your other sales people across the road, if you're a manager, this is for you. If you're a closer, this is for you, right? There's people that know how to sell but don't know how to close. This will teach you to become one of the best closers in the world. Do you think your competition have this? No ways. So, you know what? Those guys are going to get crushed. I always say this. You have to know things that your competition don't know. So, guys, listen. We're running Facebook live here. Also, we're running on YouTube. I'm going to jump off. Give me a thumbs up on the video. Check it out. Share it with the friend, please. And then like I said, every single person that wants to be a part of the role play app, check this out. It's real easy. You shoot me a text 918-210-0254. We're releasing it. It's about to get freaking crazy. This is just one of the killer things that's going on in Car Sells Nation with the Elliott Group. Guys, you have an awesome day. Sean, tell them what's up. Gian, thank you guys. Hey, we appreciate you. Good job, Matt. I'm telling you brother.