SMU DRCM - Dr.Betty Gilmore, Director and Lecturer





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Published on Aug 29, 2013

This video clip answers the following question about the SMU Dispute Resolution & Conflict Management Masters program:What doors will this degree open?

The Dispute Resolution Program curriculum emphasizes the development of skills vital to the resolution of business, domestic, education, management, public policy, church, legal, and healthcare disputes. The quality and uniqueness of the coursework stems, in significant measure, from its multidisciplinary approach to the study of conflict management. Rooted in the social and behavioral sciences, the faculty and curriculum integrates such diverse fields as psychology, team building, law, sociology, management theory, organizational development, public policy, and economics. Organizations are increasingly aware of the importance of conflict management processes and facilitating collaboration to enhance productivity, financial success, and personal satisfaction in their employees. All of these factors indicate that dispute resolution is one of the most marketable skills in today's world of business and commerce. For more information visit us online at: resolution.smu.edu

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