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Uploaded on Nov 10, 2010
Right now, most 911 call centers are not equipped to accept emergency calls from text or video calls that many people with disabilities use to communicate. A new system called Next Generation 911 (NG911) will allow people to contact 911 through text or video calls. As a result, the Department of Justice is looking at revising the ADA regulations to ensure call centers are accessible. They're asking for comments from the public on this issue.