 All righty, thank you. You guys ready? See if I can not screw this up, so we'll do it live. All righty. Hi, I'm Chad Buffett. I'm the Director of Technology Expedia Local Expert. I'm here to talk to you about DevOps at Local Expert. We've been in the business for probably 10 years and we've done an offline business, which means we have concierge that are hotels around the world. What is Local Expert? We sell fun. If you wanna go to Disneyland, you wanna go to Gatorland, we can make it happen for you 24-7. If you need a ride from the airport or ride from the heliport, we can make it happen 24-7. It's all about fun. Why do we do it? Because we love working hard, having fun and helping family share experiences every day. I mean, look how happy these guys are. You guys wanna be this, right? There we go. Here's some recent stats about our business. We have 100,000 plus live images, 19,000 plus activities, 1,000 destinations, 4,000 plus suppliers and growing daily. Just a few years ago, this business was in the hundreds. One of the things that helped us do this was DevOps. We made the decision to invest time in the DevOps space and worked to get all the teams from business to product to development aligned. It didn't happen overnight, but having buy-in makes it a much smoother transition. Speed, DevOps thinking allows us to move at an ever-increasing velocity when maintaining stability and performance. And keep in mind, this is specific for us. I went too fast on that one. Test and learn. Test and learn has become our friend and DevOps has been the designated driver, allowing us to deliver hundreds of releases a month on multiple applications. We constantly make changes to increase product conversion and provide the best value and experience. We all care. Every team member from leadership to development to product to operation cares about the DevOps fundamentals and they have seen the benefits firsthand in our business. One team, if we have a production issue, it's not about placing blame, it's or pointing fingers. Failures happen and we embrace them as one team. Failures are a learning experience and if you don't fail, you're not learning. People talk about tools. They help with the automation, auto recovery, auto scaling, reporting. But we see DevOps as a mindset and the tools are just that. They're tools to actually get us to do something. It's all about changing that mindset. People can do anything. I had a guy that came in years ago was a bartender and he wanted to get into technology and he heard about DevOps but didn't know anything about it. It was a buzzword. I missed that one. Anyway, he's a big leader in Expedia now doing DevOps technology. DevOps is part of the business. It's not an afterthought. Operations, development, product and the business meet on a constant basis and have daily stand-ups and operations excellence meetings. Titles don't matter. We don't care about titles. We're always listening to improve DevOps process whether you're a VP, engineer, we're all treated equally. We don't care. Proof of concepts, proof of concepts whether it's a straw man or software build-out has always broken down the walls of doubt when it comes to the DevOps fundamentals in our space. Space, see I said space, get it? Given the chance, it's about anybody can brace DevOps. We found the biggest problem being that people that don't have a full understanding of DevOps and have difficult time embracing the concept. Ongoing brown bags and documentation have helped and deep dives with those individual people also helps them embrace DevOps. Communicate, constant communication is key. Ongoing weekly updates with metrics and operation excellence meetings constantly improve the transparency in the DevOps world. This slide is blank. Having your how hat mentality means no long unproductive meetings, decisions come out of meetings. Who has the D? Who has the decision? Sometimes you have to put on your how hat. This was a picture of a how hat I had made but it's not there anymore. What does DevOps mean to us? I tell people this all the time, DevOps means you give a shit and that's what it means to us. We care. It worked for us and we have a very successful ever-evolving business line. DevOps can work for others if you commit and communicate. DevOps is fun if done right for your organization. Results may vary. Consult with your team before taking DevOps and don't drive why under the influence of DevOps. And thank you very much. That was quick. Clap.