 Welcome to the RemedyForce Mentor-18 Early Access Program. I'm Nikhil Deshpande. I'm a Product Manager for RemedyForce. In this video, we will see how clients can view the assets, CIs and services assigned to them in the RemedyForce Self-Service 3.0. This is our legal notice, letting you know that what we are showing you today is regarding a future feature of the product. This information is under NDA and our Safe Harbor Statement applies. Any purchasing decisions should be based on what is generally available today. Before clients can view their assets, admin must enable the tile ViewMyAssets to be visible and set up its order relative to other tiles in the RemedyForce Administration, Configure Self-Service, Tile Visibility and Order. Clients will observe a new tile called ViewMyAssets in Self-Service 3.0. Clicking on the tile displays a list of CIs, assets and services the client is linked to in CMDB. Fields displayed on the record card are as configured in ListView customization for the ListView base element all. Client can view tickets related to the CI, asset or service by clicking on related tickets, which displays a timeline similar to MyActivity. Filtering on the records of oneself or others and search are supported. Other operations such as copying, editing, closing and reopening records and adding attachments and notes can also be performed. This view is a more granular view of the MyActivity page for a specific CI, asset or service. Clients can also submit tickets for the selected CI, asset or service. Doing so from this page automatically links the CMDB record to the ticket. Now let's look at a demo of the product. In Remedy Force Administration, click on Configure Self-Service, Tile Visibility and Order. And you'll see the style ViewMyAssets. You need to ensure that it's visible. This field should be checked. And also be sure to set its order relative to the other tiles, depending on where you want this tile displayed in self-service. Now let's go to self-service. In self-service 3, you'll notice a new tile called ViewMyAssets. And for this client, it displays all the assets, CI's and services assigned to them. Each of these is displayed as a record card. They can choose to view or hide the details. There's also a link for viewing related tickets, which displays a list of records specific to that CI or asset or service. You'll notice that this timeline is identical, almost identical to my activity. So it supports filtering on oneself and others. Search is supported. Can you open a record here? You can perform most operations such as copying tickets, adding notes, adding attachments, closing and reopening tickets and so on. You can also submit a ticket, which brings up the submit ticket form. And it also, once this ticket is submitted, the ticket is automatically linked to the specific CI or asset or service. In this case, this is the score outer that I submitted a ticket on. So when this ticket is submitted in console, the staff will notice that this CI is automatically linked to this ticket. Thank you for watching this overview of self-service 3.0 ViewMyAssets. We look forward to hearing your comments on the upcoming Remedy Force Mentor 18 release.