 Hi everyone, we're from Team Home. Let me introduce my team members first. That's myself, I'm Cornette. I used to be an intern in Tinkerbox and that's Kate. She used to be an SD with us and then she went into pharmaceutical sales and Sandy, she's still an SD with us. So last but not least, Gerald, our coach, he's the founder of Tinkerbox, a web development agency. So home. Well, I'm pretty sure all of you already realized there are quite a number of foreign workers in Singapore. Be it like the friendly cleaner at the hawker center or your sweet maid at home or that cute manager in your office just relocated from Hong Kong. And I'm pretty sure most of them are treated well and happily living in Singapore thanks to the existing laws. But unfortunately, not all of them are as lucky. So this is when organizations like Home comes in. Home actually stands for Humanitarian Organization for Migration Economics. So they've existed ever since 2004 and they've been dedicated to uphold the rights of migrant workers and that includes human trafficking and forced labor as well. Yeah, I'll pass it on to my next team member, Sandy. She's going to explain what the problems they've been facing for home. Sorry for that because we have three people and we need to share 10 minutes. So we switch maybe three minutes. Each person talk about three minutes. I'm trying to slide please. Okay, I'm going to talk about the problems that home is facing now. Because the current system that home is using is not for case management. So sometimes there's a lot of fuels that maybe it's not necessary. So the case workers, secondly, they need to waste a lot of time to fight with the system. So it's a lot of trouble during their figuring out how to use the system. And the other problem is the current system does not suit the case management landscape and it's hard-coded. When you need to change the system, it's very difficult for the case management people to change it. And the most important thing is when they need to collect the data of the workers. Because normally when workers they face some problems, they will approach home and then home will prepare an interview for them. And when they come to home, the workers need to fill out a lot of paper forms. So in the end, there's a lot of documentation. It's all papers. It's not online. It's not into the computer data. So when you need to prepare some presentation or you need to prepare some press conference, it's very difficult for them to prepare the data for the presentation. So now what we are going to do is we actually created a system solve all the problems above. We create a website that you can just key in your information online. And you can just fill out the forms. We train the admin people to fill out the form for the workers. So at the same time, the admin people can collect all the data into the computer. So it solves all the problems. And if you need to generate some reports for presentation or press conference, you just click the report. And then automatically it will generate the reports for what you need to use. And next, please. And about the tools we are going to, we use for building this website. We use Ruby on Rails to build the website. And I know it's one of the difficult way to create it. Some people might use WordPress or other things. But we want to use the best practice to create the customized website for home. We want to do our best to fulfill their request. So that's why we use Ruby on Rails. And we thanks for our coach for do his best to support us. Because we are all beginners here. And he tried a lot to dedicate his time on teaching us. And we use Heroku for deployment. And we use Slack for communication. Basically, it's used for maybe talk about when we are going to meet. And about the details. And about Git. If you're a developer, it's a very good thing to cooperate with your team members. Because every time when we have Commit, we will push on the branch. And if you know a little bit about Git, and if the branch is well-prepared, it will be merged into the master branch. So all the Commit will be reflected on Slack communication. So it's quite useful for this. And finally, we use CircleCI for testing the whole system to make sure the system is okay for all the platforms and every different functions. So that's the tools we are going to use. And I'm going to pass to Kate for talking about better case management. So for this case management system that we built, there are like two roles you can have. First, if you are a volunteer at home, so you consider a user, or you're an admin, like say admin would be like the Joleven who hits the home team. So I think it's better to just walk through the app itself. Okay, so let me just sign in as a volunteer. Okay, so when you log in, you can see that these are the cases that you have. But of course, this is a new user. So your details are there. And the cases that are under you would be here. Okay, today is your first day volunteering at home. This, this lady comes in and she has bruises on her hands. Like, you know, obviously she was mistreated at, at, maybe at home, because she's a domestic worker. So you go in to log in a case by clicking on the cases and then new domestic worker, when's the case reported at. So these are all the views that home does currently on paper. It's like a four page report, you sit down with someone, you talk to the person and find out what the issues that they have. So then you fill out details like nationality, the bio data, when did it arrive to home. So let me just fill this in because this is a necessary few. So you fill out all the details here. Let's just pretend we have done some things. Then, okay, then you ask them as well, like, no, how's your sleeping area and all that, all this data that you collect, eventually we hope to generate more specific reports. So you can see how, like, no, draw a trend of how generally, for instance, one that's important would be days off per month. Yeah, this is an ongoing campaign. They want to monitor, like, say how many days off a month domestic workers get. So this is something that we eventually translate into statistics for the home to monitor as well. Okay, at the same time, because, say, for this worker, obviously she came in like with bruises and stuff, right. So let me see whether we can find abuse. Okay, no. Okay, let's just just put it under others as a category. Say, okay, physical. And then she tells you later, oh, in fact, I haven't been paid for, like, the last three months. And she has salary issues, you know, with her employer. Then you go on to create the record. So this is what a volunteer does. And then you go on to add the client. Maybe has this client been here before? Oh, in fact, you can actually find her name here. Say, this is her name, you can click. If it's not available, you can actually click on new person and then add in the details here. And you go back to the page and you can find her name here later. So let's say she's in the system already. So, in your mind, you're thinking like, okay, this person likely has, you know, recurring issues with multiple employers maybe. So we add an employer as well. Let's just assume the employer is already in the system. And then the related agency as well. If the agency is not in the system, you can actually add the organization as well. Then you save it. And you can see, like, you know, a big picture of what this case is. You know, it's a domestic case. It's a stupending reported when. And then who's the person, who's the volunteer who this case is assigned to, the client who is being abused, the employer who may be the corporate. And then the agency who handles this issue. And then at the same time, you can see all the data that just entered here. And then the issues, they are like physical abuse and salary issues. And then say for instance, after a bit of investigation with like ministry or manpower, the volunteer can enter, say, okay, updated with ministry or manpower today. And then it comes out like this. Yeah, with my name, the person who follow up the date as well. So sometimes the problem at home test is that sometimes they have like volunteers coming and going all the time. Sometimes on their stay for three, six months. So, you know, the continuity is an issue as well. And so with all this like, you know, user based inputs, you can see who follow up when and how. Yeah. And then at the same time, like under organizations, like, you know, they're just related, you can say for instance, okay, ministry or manpower has been involved. Or in fact, maybe like, you know, say, this is the police officer that handled the case, because it's like obviously a police case, if you know abuse is related, sorry, abuse is involved. And at the same time, another problem they have is currently, this is that, for example, you have a police report sent in PDF. And yeah, so they have, they don't have a system to actually like keep everything together. Yeah, sometimes they print it out and leave it somewhere. And then sometimes they just like put the document somewhere in some folder and then it's, you know, it's like so many folders and all that. So this is the online system that actually allows you to, what can I upload? Okay, do you have a file? Never mind. Okay, now. Okay, but the idea is like, if you can upload the documents here and it comes out in tabs and you can see a thumbnail as well. So that's quite cool. Gerald took time to build that. Okay, at the same time, okay, so maybe like three months down the road, okay, I can close the case. Okay, oh you know it's been resolved, the lady managed to find a nice employer, the case is closed, the bad guy gets go to jail. So there you go, it'll be, it'll come out under like archives. Nasty, the case is resolved. So at the same time, note there's a pattern you can observe from this, like for example, just now the agency wants this one, right? So under organizations, if you click on like the main agency, you can see oh, okay, this person, yeah, this agency has been involved with many cases. Is there something wrong with what they're doing? Like, you know, it's like salary issues are related to the agency itself or maybe like, sometimes agencies overcharge mates, like they take a card from them and then, but they take a card from them and they don't entitle them, like say for instance, some, okay, I know like agencies, sometimes they promise referral fees and then because it's like kind of like not guarded by the law and stuff, right? But in the end, the mates don't get the referral fee and all that. So things like that, you know, it can range from very big to small issues. Then, okay, but that's on the user volunteer side of things. Let me just quickly go through what admin can do. So you just saw that you can manage issues, sorry, you can take issues to every case. So what about admin? Like for example, I mean like because issues constantly change, right? Sometimes you know, I have some new person coming up with some new ideas to mistreat people. So you need like new new tags. So like for example, okay, there's a new issue and maybe you can categorize it under like say medical and then, okay, but maybe the idea is you can edit the tags and then when you add a new category, that category can be used under cases as well. And at the same time, you can manage users. So if the, this user goes away, you can deactivate it, deactivate her so that she cannot continue logging in and all that. And of course you can see like audit logs as well, like who did what. So this is what I did just now. Yeah, okay, and then finally I think this is what Sandy was saying just now. For instance, you want to see in a certain period of time, say it's like for this, how many Chinese workers now have issues with us. You can see, you know, there's a list of cases where it's rated to Chinese users in this period of time. So we hope to as well over time to improve this such that you can generate reports and statistics like this. So this is actually one of the things that we hope to do but I think it was, the project was really getting very big. So this reports would be like say days off report for domestic workers. How many days off do they get? Now some of them actually do not get days off even in three months and that's very bad. Yeah, and I mean because yeah, you know you need social life and all that. So this, that's the idea that the what home ones do in the future. Like over time for what nationality, how many days off do they get? And how do you fight for them? Like you know how do you get them more days off? And I mean it can even be issues like abuse related to more of Myanmar workers. Maybe because they are the communication skills are not very strong and they don't have the voice to say something when they want it or to voice it out when they are being abused. So with all these trends what home can do is to represent them. Say for instance when press is trying to get more information. Yeah and then real information that is like monitored and you can actually see like you know which organizations are the ones or which people are the ones constantly you know repeating the same mistakes and you know and they should be you know charged for it. So that's the idea and we are going to say so through this project we hope that and I think it would likely be a phase where home will adopt all these practices and hopefully all go offline. Yeah it's a better volunteering experience for them as well. So we are all very proud of this. Yeah and yeah I think instead of us like giving to this good course I think it gave us more as well because we learned a lot through this process with the help of our mentor Gerald. Yeah and then he can actually one of us is contributing to another project in Africa and then Connet is pursuing a career and as a developer and I'm hoping to start a new tech startup. So yeah we're very thankful that's all. Thank you.