 Likewise, Charles can you just do a quick mic check to make sure you are working on the panel aside for the interpretation in Spanish. It is working. Thank you sir. As members of the public are joining the meeting, please note that we have ASL interpreters on the line, as well as Spanish interpreters participating from the Spanish channels to interpret in Spanish during the public comment Q&A there will be an opportunity to have support in Spanish if needed. Hi Dina this is Kaylee would you be perfect as you made me the host thank you. Welcome everyone thank you for taking time to join us this evening interpreter services are being provided for American Sign Language as well as in Spanish for today's meeting. I'll turn it to our Spanish language interpreter and then to our host to announce that how that will work for Spanish. Welcome everyone. Today during the meeting we will be available to the Spanish language. And for the meeting today, we will have the interpreters on the list. Okay. So live interpretation will be heard on the Spanish channel. When we open for questions from community members the interpreter on the panel will be prepared to assist anyone needing interpretation. And additional instructions will be given at that time. So we will take a break around five minute 540 p.m. to relieve our Spanish interpreter for a break and allow our other Spanish interpreter to take over for ASL interpretations there are two interpreter interpreters with us tonight and we thank them both for their support. And they will be switching roles about every 20 minutes and that should be a pretty seamless transition and will just be a change in the tiles on the screen. I'm Adrian Mertens I'm the chief communications and intergovernmental relations officer for the city of Santa Rosa. But tonight I will serve as a facilitator facilitator of this meeting on behalf of both the city of Santa Rosa and the county of Sonoma. The meeting is a recovery town hall and organized for fire survivors of the glass Myers and Walbridge fires. We do thank you for your attendance we recognize this is a very difficult and stressful time for many of you. And our hope for tonight is that we are providing you with new and helpful information regarding the debris removal cleanup process, as well as some additional recovery resources and updates. The panelists are here to support you with answers to your questions as well on debris cleanup and any other questions related to recovery. I want to touch on a couple of meeting logistics and then introduce who we have with us tonight. So all of our community members that are joining this town hall are participating as zoom attendees, and your microphones are muted and your cameras are off. The town hall panelists will be viewed during the meeting, and only when they are speaking. If you're calling in from a telephone for privacy concerns or zoom host is renaming your viewable phone number to citizen, and only the last four digits of your phone number will show on the screen. We'll start with meeting updates from several of our panelists and make sure we've got that slide on the screen Kaylee you want to show the agenda slide. Just one moment let me get that up. And so for the agenda we will cover phase one and two of debris removal, including the two options that are available available for phase two cleanup. There will also be an update from kitty city and county staff on water quality wells and septic systems will have an update from our watershed task force. We'll also have the executive director of United policies here to provide some insurance tips and resource information, as well as a representative from FEMA to talk about disaster assistance. So to manage our time will wait until we get through each of these updates and then we'll open for Q and Q amp a, as we may cover some of your questions as we get through each update from our panelists. We have a few questions in advance of the meeting and so I'll also ask those as well when we get to that point. Once you, we do open for questions I will ask that you raise your hand using the raise your hand feature in zoom, or the question answer chat feature where you may type your question. Zoom host, Kaylee will move one by one through the list of attendees to get to your questions. And once you have asked your question the zoom host will lower your hand. And if you are dialing in via telephone please dial star nine to indicate that you've raised your hand. So participating as panelists tonight we have representatives from the governor's office of emergency services, also known as Cal OES. We have representatives from FEMA. We have staff from the county and the city, and then again the executive director of United policy holders. So to keep us on track track I'll jump right into our first update. And that's going to be Amber Lane from the California governor's office of emergency services. And Amber is the inland branch director for the 2020 statewide wildfire recovery operations for Cal OES and she will also following her introduce Chris McSwain McSwain from Cal Recycle. Thank you. Good evening everyone. I appreciate you all attending. I hope that the information that's provided to you tonight is helpful in their recovery efforts. Another topic that I'm going to talk about is phase one phase one is the first step in debris removal. This is the phase where we disregard your household hazardous waste items like paint cleaners solvents, we get a Department of toxic substances to come out and take care of your household hazardous wastes. We're just rummaging through your stuff trying to take things what they're doing is is they're going out there to again take care of your paint pesticides, mainly propane tanks we see a lot of propane tanks, and those propane tanks will be marked with an X. When DTSC is out there. Going through your lots to make sure that those wastes are discarded of properly. Phase one is done. There are two options. The government program for debris removal, and then there's an alternate program. In those options, you have choices. You get to do that phase one is done for you. Phase two is where you get to either choose to do the state program or an alternate program. The state program is more of what we call a do it yourself program where you hire a contractor, you work with your county on a work plan, and you pretty much do the same work that the state program would do. However, you get to choose your contractor and work with them on a work plan with the county. Your other option is to do the state funded program. This program can also be known as the OES program, or the Cal Recycle Program. We have all our partners, and we work together on those. That program is the state funded program. This is a zero out of pocket debris removal. So I can get into insurance a little bit later, but there is nothing out of pocket that we take when we do this. So when you're making your consideration, it's always best to make an educated decision and ask lots of questions before you make that decision. Chris McSwain will go into further what phase two government program is, but as far as your choices, you do have choices and each program is a little bit different. The alternate program allows you the freedom of picking your contractor and using your own proceeds to pay for it. Make sure that you get a proper bid so that you are educated in that decision. The state funded program is an opt-in program where you fill out a right of entry and give the state opportunity to clean up your debris for you. This is a multi-step process, and I think that I'm going to turn it over to Chris to go into that process. There we go. Thank you, Amber. So first, before I go on, I want to recognize that this is a really difficult time. Cal Recycle and our partners with the state, including Cal OAS, were intensely committed to recovery. This is a passion of ours and whatever we can do from a staff standpoint, please speak up. Please let us know. We truly believe that we want to help you get back to a normal life. I want to briefly talk about Cal Recycle just so that you know who we are and what we're doing. Cal Recycle is a department within the California Environmental Protection Agency. Now, that means we just don't clean up the fire debris. We follow safety guidelines. We verify through soil sample that the land is safe to rebuild. Our priorities are public health and environmental health. Now, our area of expertise is solid waste. We're known as Cal Recycle, but we're responsible for all forms of solid waste, disposal, recovery, diversion to their best use. Now, part of that is we work on safety at landfills. So that's a big part of what we bring to the partnership for recovery is our work at landfills and understanding what goes where and how it should be best delivered so that it's safe, not just for what we leave behind, but also transit and final destination of whatever materials. We have been doing wildfire recovery for over a decade and we've completed 20 different projects. The campfire was something that we worked on, but this goes all the way back to the Angora Hills fire in Lake Tahoe in 2007 when we developed this program. And as we've been developing this program, we've continued to refine it, improve it with all of our partners, including the Department of Toxic Substance Control, our local partners, as well as Cal OES. So after the Department of Toxic Substance Control removes the most obvious household hazardous waste, we come in and do phase two if you opt into the government program. So you'll fill out the starter, the right of entry form, as Amber mentioned, and that gives our contractors permission to enter your property to do the work. I want to take a really close look to that right of entry form just so that you understand everything that's involved in giving us access to do this. The work is done by debris removal contractors with a proven track record in disaster debris removal and environmental cleanups. Again, it's one of the things that we bring is the relationship that we have in vetting the background of these contractors. So this process safely removes structural fire debris from your home. So we take a look, there's, we break it into five different categories. We take a look at any metal and that's going to be recycled as scrap metal. We take a look at any concrete. We'll likely include the foundation of your home, but usually doesn't include a lot of peripheral stuff. We can get into those questions at a later date, but we do take concrete and then that gets recycled, usually to an aggregator, so that may end up being the base rock underneath a new road that's being built or mixed into asphalt. And then we have the debris in the ash. So that ends up getting trucked off. We do what we call burrito wrapping, which means basically it's wrapped up that material and I'll get into it in a minute, in a minute is has a lot of toxic contaminants in it. So we don't want that just rolling down the street in the back of a dump truck flying every everywhere. In fact, when we load it will use water to keep that dust from getting kicked up. We wrap it, put it in the dump truck, tarp it to make sure that when it's delivered to the landfill, it's getting there safely. So we're, that's one of the things that that is really important to us. And then the final element, or second to last element is the soil. The soil is what we'll find even underneath the concrete slab is a lot of contaminants lead arsenic things that were in the household structure that when it burned it got released into the environment. We'll go ahead and take the top layer off, and we'll remove that, then we do soil sampling to see if it's necessary to do any, anything further. And then the final step is we will be removing any trees that are a danger to the public right of way. This isn't going to be every tree that's burnt, any every tree that's partially burnt. This is going to be trees that have a danger of falling into the roadway the sidewalk a public building and we'll make sure that those are removed so that they don't become a danger to the public in the future. Amber already mentioned that this is no out of pocket costs to you the property owner. If you haven't already contacted your insurance company please do ask them the questions we we certainly will make sure that insurance coverage or costs or anything like that isn't a barrier to your being able to rebuild. Just by way of background, there's a concept that we talk about in our debris removal, removal program we call it the three year old rule. Early in our program back in the Angora Hills Fire, the cow recycle engineer that that design this program actually had a toddler and his. What he told all the workers and the contractors is that this is these are people's homes, and we want to make sure that if you're not willing to allow your own, your own child to be on this property when we're done, then the job's not done. Our goal is to make sure this is safe enough for a three year old, and we still motivate our contractors and our staff with that idea that this is people's families this is people's home, and we want to be careful about that. Finally, and because this has been an ongoing confusion is after phase one is completed in the department of toxic substance control will put a notice on your property saying that they've completed their work. Often this causes confusion that the property is now safe to enter. So as I mentioned before there's still significant toxic contaminants in the ash in the soil. They will pick up a lot of the stuff that's on the top the bulk hazardous waste, but what we've discovered in the 20 some projects that we've worked on is that ash contains high levels of lead mercury arsenic. We'll find as best as even in some newer properties other heavy metals and remnants of household chemicals. So all that stuff that maybe you have under your sink or in your bathroom. That's going to end up going into that ash. So when we're done with phase two we will have tested the soil to make sure all that material is gone. We recognize, however, because it comes up a lot that people want to visit their property as soon as possible. They want to survey the damage they want to look for salvageable items. We don't recommend that. We have an opportunity on the ROE to be able to identify items that you want to have salvaged. And we encourage you at every moment to communicate that to us. Our contractors and our workers in the past have been wonderful about taking those things into consideration. In fact, as I said at the beginning that we tend to take the work we do pretty personally. And I can tell you that this is something that they want to be able to do is to make that sure that this horrible experience that there are some silver linings that there are some bright areas. So please let us know if there's if there's something there in but but don't go into the property. I will tell you that what you will see on our workers is they will be wearing PPE. They will have eye protection respirators, their boots will be covered. They'll have long sleeves, long pants. They are doing everything they can to protect you or protect themselves. And so we want to really make sure that you understand the danger at re-entering your property prematurely. We care about your health and we encourage you not to return and sift until phase two is complete. So I'll be available for any questions. Amber is actually a bit more experienced on these projects than me. So she's going to have a lot of good answers to any questions you have but our number one priority is rebuilding the community to be as lively a place to live in as it was before. Thank you. Hi, everyone. I wish we were here tonight under better circumstances. I'm truly sorrowful for your losses. And, you know, I just want to share with everybody. All of you from the Wallbridge, Myers and Glass fires. I want to share with you the information about the right of entry and how to apply for the debris removal program. As was discussed earlier, the first step to beginning to clean up program is the right of entry form and turning that in you'll hear the right of entry form referred to as the ROE also throughout so just just to help guide us through. This form grants the government contractors access to your property so that they can conduct the debris removal and they can do the soil sampling, which will verify that the cleanup standards are being followed. The right of entry must be completed and submitted to the environmental health offices before work on your property can begin. And those applications are going to be available on the socoemergency.org site. They're currently being uploaded right now. We're hoping to have them up tomorrow. If not, maybe even this evening. And you'll find them under the wildfire section and then under debris removal and they'll be a link to the right of entry process. So we're hoping to get that up for you as quick as possible and also to guide you through the process. And then along with the right of entry form. You also will need to submit a copy of your identification so such as a driver's license and then in your insurance declaration pages and a debris removal page if that if you have that available. And then if you had a trust or LLC, you'll also want to provide a copy of that document, the front page and then the signature page of those documents. And then also if you've lost a vehicle in the fire, you'll want to provide a copy of your vehicle insurance and that will all be put together in a packet and that can be submitted to environmental health. So you can do that a number of ways. You can put that you can send that to us in an email and it can go to e h debris removal at Sonoma hyphen County dot org. And then we'll send these out to you these links and stuff so you don't have to write them all down real quick here. And then also we have a degree hotline which is always available to answer any questions, which is 5656700. Another thing really important on the right of entry form is there's a place there where you can put notes and drawings. And that's a really great place. If you had a well or a septic system, and you want to mark where that item is. That's a great place to put that on the right of entry form so that the contractors will be able to look at that and make adjustments when they're out there and avoid hitting those particular areas. And then also like if you ever retaining wall or something like that that you want to have discussed. That's where you put it would be in those notes on that right of entry form. So, I'm beginning November 11. We're going to set up appointments for both in person and virtual assistance with the art right of entry forms. They, we will have it will be on that same so co emergency site, and there'll be a calendar there and you can go in and you can book whatever time works best for you. If you choose to do virtual, they'll be available Monday Wednesdays and Fridays from 7am to 1pm, and then Tuesdays and Thursdays from 1pm to 7pm, and then Saturdays from 9am to 12pm. And then also in person will be available at the 625 5th Street office in Santa Rosa, and that will be Monday through Thursday, 10am to 3pm, and will be there to assist you and to walk you through the process and answer any questions. So, if there's one thing I can leave you with with our lead process, we're here to help you and just get in touch with us, call the six, the 5656700 number or the age degree removal number and we're there to assist you and help you through. Great. Thank you, Christine. And we did create a slide that will be shown at the end of the meeting that has that contact information on it to if anyone missed that. And now we're going to jump into the phase two alternative option, the private degree removal program, and each respective jurisdiction does have a separate application though they're similar and I'll hand it back over to Christine to talk about that and then talk about the county's application process. Great. So, those of you who wish to opt out of the public program and opt into a private program, and then you would start the process by hiring a licensed contractor, or you as a homeowner can act as the contractor and hire subcontractors to do the specific work. And then you would complete that debris removal process, you'd be following the same standards that were spoken to earlier. From CalRecycle, they're the CalRecycle standards so such items as like Chris talked about earlier, the burrito wrapping, the soil sampling, all of those processes you would be doing pretty much an identical program, but you would be doing it on your own with your own private contractors. And there's an application that you would complete, and then there's a list of requirements for that application and a sample work plan. The work plan basically outlines the same program as was spoken to for the state program. And on the SOCO emergency site, if you look at under the private program, you'll see that there's the application, there's the requirements, and then there's also a sample work plan. So you can look at that and you can tailor that to your site so you don't have to start from scratch to develop a work plan. And your contractors, a lot of the contractors have worked with this work plan before from previous fires and would be able to guide you through that process. Then once you've done that application, you would submit it to environmental health, we would go through an approval process, and then you would start work on your site. After you've completed the work on your site, you send in a certification which shows that all that work has been completed. And then once that's been completed, then we issue you a completion certificate, which then notifies the building department that you are ready to start rebuilding on your property. So there's also another option out which is an exemption to the private process. And that would be if you have a structure that is less than 120 square feet. Or like fencing or something very small, or a structure maybe that is small in scale, maybe like a barn, or something just like a hay storage barn that just had hay and had no house or just materials or anything of concern in it. So we would look at that and walk through that exemption process with you and grant an approval for that process. And it's a slightly different process than the full private process. It's a little bit reduced and it doesn't require the soil sampling. So that's where it would have to be a building or structure that was just wood or contained hay, something like that, so that there is no concern for contaminants that could have leached into the soil. So kind of the same, you know, contact information with environmental health. It's again the 5656700 and the EH debris removal at Sonoma-county.org for questions and we can walk you through the process. And also if you're confused and you just want to talk about the different processes and the different options were available to help you through that process too. So thank you. I'm going to turn it over to the city to talk about their private process. Thanks, Christine. And just real quick, we do have a few questions starting to come in and I just want to remind all of our participants that we will go through our updates from our various panelists and then we will get to those at the end of that. And now I will turn it over to Paul Lowenthal from our Santa Rosa fire department, who will go through the private debris removal application process for glass fire survivors that reside within the city of Santa Rosa. Thank you, Adrian. And thank you, Christine. As Christine covered the Phase 2 program, it's important to note the program for the city and the county almost identically mirror each other. There's just some very minor differences that include who's providing the oversight. So instead of county staff, you'd may see the fire department from our fire prevention and hazmat division and or code enforcement out in your neighborhood monitoring the Phase 2 program, as well as issues related to sewer, which you'll hear about from Joe Shavone, one of our speakers next. It's critical for us, especially well with following a lot of lessons learned in 2017 that the programs really do mirror each other so that there isn't confusion. Instead of going to the county's website for a form you may go to the city but the forms themselves other than the letterheads are pretty much the same as one another. And really that is for the done for the best interests of our communities. So instead of submitting your form to county environmental health, you'll work with our planning and economic development department at the city. A lot of the forms that Christine talked about for the county are available and accessible through links from the county's website, or you can go to the city's website, which is srcity.org forward slash glass fire recovery. And the exemption form that Christine talked about where if you have debris that you feel should be exempted from the phase two process. You can get those forms from us directly. It's important to note that we are working very closely with Cal OES and DTSC, and that those phase one sweeps will actually be starting tomorrow. So that's an important thing to understand that you will see those phase one starting in the glass fire area so it kind of highlights the importance of using a lot of the resources that Christine talked about. And the information that's available through both the city and the county to help make those decisions as to whether or not you're going to use the states phase two program, or you're going to private opt out. Today both the city and the county are here to available and available to answer questions and help our communities through the respective processes. Thank you. Thanks Paul. And so now we are going to move into an update on water well septic including sewer laterals from both the county and the city will start first with an update from Nathan corals with permit sonoma for our unincorporated county residents. Good evening everybody. My name is Nathan corals on the building official for the county of Sonoma. And I work in what we call permit sonoma. It's basically the county's building department. And my presentation tonight is going to be dealing with wells and with septic systems and the permitting process if needed so our overall presumption is that before the fire is that the well supplied an adequate amount of water for the dwelling and the water quality was good. We have the same presumption with the septic system that it was treating the domestic wastewater adequately. Both we assume both were operational before the fire. In regards to wells, some of the damage that we've been seeing are damaged to the wiring electrical panels pump houses pressure tanks, some pumps, but very few wells were outright destroyed. We don't know if we can confirm but we did see a few in the normal development scenario. We have the wells tested to ensure that there's adequate production for the amount of dwellings or the amount of use on the land, but not so for a fire rebuild. Again, we assume that there was adequate water before an adequate water currently, and we're not requiring any testing regarding production or what we call a well use similar approach for septic systems. In regards to septic tanks, plastic manholes that are being melted valves, any type of plastic that was above ground could be electrical panel for the controls of the newer systems. Pretty nominal stuff relatively speaking, but we are not requiring septic systems to be upgraded or sizing evaluation to replace the same number of bedrooms. Again, it gets back to our presumption that it was adequate before the fire. Again, it's might you need. For nominal repairs, some of the things I've just mentioned, the valves, manhole covers, things like that, we're not asking for a repair permit that's not required. Something more substantial, if the septic tank was destroyed, sometime the concrete will break or crack. If you need to replace the septic tank, that is going to require a permit. We do require the same that we call a modified septic, excuse me, a modified bindings report for septic systems. This is where a professional, either a registered environmental health specialist, or a civil engineer, conducts an evaluation of the septic system, basically finds out what's working, what doesn't work, what needs to be repaired, and to what level. This is to ensure that the system is operational after you get back on your property and what it takes to become operational. When would we require the well to be tested or a septic system to be upgraded? We rate capacity of wells based on the number of dwellings being served. So if you add dwellings to the property post fire, say you had two dwellings before, but now you want to add more than that. Or if you had one dwelling and you want to add a second dwelling or accessory dwelling unit, we would ask that the well be evaluated to ensure that there's adequate water supply. On septics, the metric is the number of bedrooms. Septic systems are sized for the number of bedrooms being served. So if you go back to the preexisting number of bedrooms, we presume it's going to work. If you add bedrooms, then we're going to ask that the septic system be evaluated for its capacity. One last thing I want to note is that FEMA or Cal OES sent out a notice this afternoon, late this afternoon, indicating that residents may be eligible for a FEMA award for household repairs not usually covered by insurance. This would include repair or replacement of septic systems and wells damaged by wildfires. And we just received it. We don't know all the details other than that. These two components of your infrastructure may be eligible for awards or money from FEMA. And the information I have for wells and septic system, but I'm also available for questions on structures within the unincorporated County of Sonoma. Thank you. And we do have a representative here from FEMA that'll be able to speak more about that disaster assistance that Nathan mentioned. And now I'll turn it over to Joe Siobhani from Santa Rosa water to give an update for glass fire residents that reside within the city of Santa Rosa. Good evening, Joe Siobhani, Santa Rosa water deputy or deputy director of water and sewer operations for the city of Santa Rosa. The information that I'll be providing tonight pertains directly to Santa Rosa water and sewer customers. I'll start by talking a little bit about the water service line or the line that provides water to each property. The water service lines at severely damaged or destroyed properties were shut off as soon as possible to help prevent water loss and to maintain water quality. These water service lines initially were turned off near the meter at a device we call the curb stop. Santa Rosa water quickly removed 28 water meters at these damaged or destroyed properties and this action created a physical gap between the home and our water distribution system. Our water quality team water engineering services and the building department are confirming the guidelines for reestablishing water services. Any specific requirements will be described as your rebuild process begins and additional guidance will also be provided at that time. If, in the meantime, if you determine that you need a construction meter for water when if you choose to start the debris removal process yourself, or for construction only, you can contact our water meter desk directly at 543-3971. And I would like to talk a little bit about water quality. And I want to let folks know that our water distribution system was closely monitored throughout fire with the water department staff in the field and by using our telemetry system, also known as a SCADA system. And I just want to remind folks that we did not lose pressure during the fire and at no time was our water distribution system compromised. After the 2017 Tubbs Fire, the Division of Drinking Water worked closely with the City of Santa Rosa to develop suggested guidelines for actions that should be taken after a wild land urban interface fire causes damage to homes or infrastructure that are connected to a water distribution system. Santa Rosa water quickly removed water meters. We flushed thousands of gallons of water from the pressure zones that were impacted by the fire. And started sampling the water tanks, water sample stations, water service lines and hydrants. Just want to let everyone know that to date over 100 samples have been taken specifically for this event. And the data has been posted to our website. So far all tests have shown no detectable levels of constituents of concern that are typically associated with the fire damage. If you would like additional information or to view the GIS map, you can go to srcity.org forward slash water dash quality. And then I would also like to go over a few items regarding our sewer collection system. And given some of the issues we experienced after the 2017 Tubbs Fire, Santa Rosa water is concerned about your sewer lateral. The lateral is the line that connects your properties sanitary sewer drains to the sewer main industry. Damage lateral can allow ash debris and high volumes of water into our sewer collection system. None of these obviously are desirable and these items can ultimately result in a blockage of the sewer collection system, which will ultimately result in a sanitary sewer overflow. Sanitary sewer overflow can be an issue both the public health and safety as well as create negative impacts to our environment. To help mitigate this possibility city of Santa Rosa water department has already installed a temporary inflatable plug in the sewer laterals at 25 locations in the city at destroyed or heavily damaged homes. The city did send out a notification by mail. We understand that we're hoping that most of those were received and we are available for questions. You can call Santa Rosa water at any time regarding that but to all property owners who went to notify them that this plug would be installed, as well as let them know that the property owner will need to install a permanent cap on the lateral by February of 2021. We do need this permanent cap to protect the sewer collection system and to prevent the potential overflow of our system or blockage. I can also be available for answering specific questions at the end and talk a little bit about the need to have this permanent cap placed and how we need this kept placed, essentially by the property owner, whether they are participating in the Cal OES debris removal program or if a property owner chooses to take on the debris removal process themselves, we will be asking that they place that permanent cap at the very beginning of this process. Thank you, Joe. Now I will introduce Barbara Payne, who is joining us from FEMA to talk about the disaster assistance that's available to our survivors to apply for. Thank you very much. I appreciate everybody here today and participating in my state and local colleagues. I want to start off, my name is Barbara Payne, I work in Region 9 out of Oakland, but I want to start off right away with the numbers and websites that you're going to need if you don't already have them. A simple Google search of FEMA Helpline will give you that information if for some reason you are not able to take this information down. The Helpline number is 1-800-621-3362. And I'll say that at the end of my presentation as well. Also disasterassistance.gov, relatively new process for us over the last couple of years, we've been allowing folks to create profiles under disasterassistance.gov. And that helps a lot when you are uploading documentation and kind of to dovetail from what Cal Recycle is saying, all the documentation that they're going to be looking for. We will also be looking for so if you have pictures, if you have insurance documents, occupancy documents, agreements for anything at your house that you might need assistance with repairing or replacing. I would say the best advice is to keep all that stuff together because all of us are going to want that at some point or another. The glass fire was declared on October 16th. Registration for FEMA applicants is cut off on December 16th. Sometimes that gets extended, but for now just have December 16th in your mind as a last date or register. There's a lot of different programs under individual assistance, which is the division that I work for. Anything from legal services to unemployment to SBA loans to medical and dental and other needs that you might not get managed through an insurance claim or friends or volunteer organizations. Without worrying if you're going to be eligible for anything, please just apply. Get that initial application out of the way, get those questions answered with our FEMA folks either online or on the phone. And there are interpreters and hearing impaired options available as well for folks so we offer as, you know, we are as inclusive as we possibly can be when we're trying to get applications from folks. We do also have local assistance centers. I don't recall as of this talk, whether Sonoma is open or not. But like I said, we still have those numbers and disasterassistance.gov. Some of the things that you might want to consider getting together if you're an owner or a renter, we are still going to need those agreements. We're some sort of if you can't if you don't have those together, hard copy or digital. If you have folks in your life that can verify that you've lived somewhere that you that can verify that you paid a certain amount for your mortgage or for your rent. You know, these are the types of things that we will take. If you are unable to provide that type of information. As of this point, every case is different. So if anyone is planning on asking any questions of FEMA to tonight, I would just say, I'm going to be getting giving overviews to any kind of answers that I give, because everybody has a different case and everybody's damage is different. Let me just say, if an inspector is trying to get a hold of you, either if you're an owner or a renter, please, please make sure you are available. Make sure that we have all of your phone numbers that we can reach you at even if it's a friend or relatives, because the things that will when we're talking about how much time it's going to take for you to receive any aid of any kind. I can tell you this, having worked for FEMA IA for four years. The things that will delay your case or are the items that you have not provided FEMA in order for them to make an initial eligibility response. So you might have to go back and maybe file an appeal to provide some of that information. And those, you know, whenever you have to go back and start again or go back and provide information that you were missing the first time, it is going to put a bit of a delay. But I can say FEMA works very quickly. And if you're able to get all of your information uploaded and or faxed and or provided in person that you should have an answer within a couple of weeks. If we move into a housing mission scenario where you might be provided either, you know, a unit or any kind of repair, you know, that process obviously will take a little bit longer and the program itself runs a lot longer than just some of this initial response and initial recovery help, like, you know, being able to be in a hotel room for a few weeks and that sort of thing so again, 1-800-621-3362 disasterassistance.gov. Again, you can find this information with a quick Google search FEMA helpline you will get that information as well. I will stay on for any questions. And I wish I could provide a lot more information now, but I want to be able to turn it over to Pamela of Cal OES to continue to continue the discussion. So thank you very much. Thank you Barbara. And yes, I think it was actually Katrina that we have with us from Cal OES that was going to add a couple points. Katrina, are you there? And can you unmute yourself? Hi, this is Katrina Palomar. I'm from Cal OES Individual Assistance. Before I go on, Barbara, do you mind missing a little bit more about rental assistance, how that works with FEMA for these survivors? Rental assistance. First, like I said before, you're going to want to have that documentation to prove that you are a renter, right? It doesn't matter if you've rented for a day or you've rented for 10 years, you know, the eligibility is still the same. If you are a renter and, you know, it really depends on where you are right this second, right? Are you in a motel or a hotel? Are you with friends and family or in a different scenario? Rental assistance works by starting that application process with FEMA and having that documentation. You know, we are able to help homeowners just as easily as we are able to help renters. So until you start that, you know, initial application, we can't move forward with either offering, you know, getting you out of our friend's house, maybe into a hotel situation and then possibly a hotel situation into a more permanent unit. You know, there are other programs with, you know, within the rental piece as well, like direct renting. We may be able to find an apartment, you know, or some other kind of reasonable scenario for housing. So, you know, it really just depends on your individual situation and what is available out there in Sonoma County. We are tirelessly trying to find every possible unit that's available for fire survivors. So, but without starting that initial application, we can't determine what your needs are, you know, if you have a family, if you have children, if you have elderly, if you have pets, if you have access and functional needs. So, you know, I think through all the things that we need to gather from you in order to make and offer, you know, the best solution for renters Katrina, I hope I hope I covered enough. Thank you. Thank you Barbara. Yeah, so my name is Katrina Palomar and with Cal OES individual assistance. I am the deputy for this. You know, and we really are our partners are here FEMA individual assistance. What I would like to stress to each and every one of you as you heard from another speaker earlier there's some, some things that insurance companies don't pay for and so really we encourage you to apply for the FEMA assistance. And if you get a denial letter, please read through that denial letter. It may ask you to apply for SBA, you know, just go through the process because what we find a lot in events is, you know, six months, nine months down the line. A lot of families that realize that their insurance, they may be underinsured or their insurance doesn't pay for certain items. And if you just have this in place and you've registered it before the deadline, you know, you can always come back and you know, we really do encourage you to call FEMA, give them updates, let them know what's going on. You know, where I was going with the rental assistance is if you do, you know, apply and you do qualify for rental assistance. You know, FEMA does help you out for the next 18 months since the date of declaration with that rental assistance for you to be able to, you know, to to set aside some of the funding that, you know, you might need to help you to save up to continue to move on. Another thing is, is that if you maxed out on the grant that FEMA provides to you, California has one program for Californians. And it only comes into play when there's a FEMA individual assistance and it's called the state supplemental grant program. There's no separate application whatsoever. You apply for FEMA. If you maxed out on their grant of 36,000, they refer you to Department of Social Services, Department of Social Services reviews your case, finds that you have an unmet need still, and then they can catch you a check up to an additional $10,000. Again, if you don't apply, you know, these benefits are not going to be available to you. You never know what can happen. Also, I do want to remind everybody, you know, we did have local assistance centers of what you guys had local assistance centers open and we supported them with Department of Motor Vehicles, Vital Records, Sanctice Tax Board. Don't forget Department of Insurance. Do you have any problems or questions? Please call it Department of Insurance for contractors. Contact, you know, our contractor state licensing board. Use these avenues to help protect yourself. But for like DMV fees and vital record fees, those have been waived because of the disaster. The governor had waived those when they had happened. So all you need to let them know is that you are a survivor from this disaster and those, even though we don't have a local assistance center option at this point, you can still go into those offices and get those benefits. Thank you, everybody. Thank you, Katrina. We do need to break quickly for about two minutes now to transition our Spanish interpreters and give a break to one and have another one come on. So if everyone can just hang tight and stay with us, we should be back on in about two minutes. Thank you, Adrienne. Charles, from the panelists side, if you can please make the announcement that I'm going to briefly disable the Spanish interpreter platform just so I can transition you into the Spanish channel and bring Pablo back to the panelists side. Now we're going to pause the channel in Spanish to allow the interpreters to change their roles. Thank you. One moment, please. Pablo, can you please give me a verbal okay that you are now on the panelists side? Verbal okay, I'm now on the panelists side. Thank you. Please stand by I'm going to have you make that announcement. Charles, can you please turn your camera on briefly and enable your Spanish channel. I want to make sure I can hear you from the Spanish side. Well, I just mean I can't tell if you're being Charles, can you please say something do interpretation on the Spanish channel I have you playing on my alternative device and I want to make sure I can hear you in Spanish. One more time please. Hi, thank you in a spaniel por favor. Okay, thank you very much. Okay, we are transitioned now into we've transitioned our interpreters Adrian we are good to move forward with the agenda. Thank you. Okay, so now I will introduce staff from our watershed task force to talk about some posts by our watershed updates we'll start first with john Kessel to give an update for residents of the unincorporated county. Thank you Adrian I really appreciate city of Santa Rosa hosting this your whole team has been fantastic to work with. So I'm john Kessel I work at the county and for the last couple of years I've been helping the watershed task forces stand up and then work through the different recovery processes. The basic idea behind the watershed task force is that we first look at the different hazards that are out there, and they largely come from rainfall and you know the potential for damage from that. And then we look at ways to mitigate that or to help property owners mitigate that so people have heard about waddles, but there's many other other things that can be done to really help the landscape and protect the watershed, so that we're all benefited. And one of the main things that we do is we get a work report through the state, and the LNU wall bridge Myers fire just received that word. And so we're working to get that published online so everybody will have access to it, and then the state is still working on the glass fire work and work stands for watershed emergency response team. And it basically covers a lot of the hazards I'm covering this very quickly. I just want you to be aware that that exists, and that I would encourage you to look at it on a web page. So co emergency.org. Once it's been published and that would be true for both fires. And then the task force consists of about 1615 or 16 agencies, county agencies, the city of Santa Rosa state agencies, federal agencies. And then we also have local groups like Sonoma RCD community soil foundations sonoma ecology center Russian river keeper that participate with us as well. We work to really identify the highest priority properties, and then make sure that we can help get BMPs down those are the waddles best management practices you'll hear that sometimes. But we'll try and get those waddles put in place, sometimes the property owner wants to do that themselves sometimes I need some help. We also look at long term recovery of the watershed. So how do we get it to have a read vegetation occur how do we do that long term recovery. The first step that I always want people to take is to call one of our community based partners I listed those already that that information is available on the recovery section of the so co emergency.org web page. They're contact phone numbers. And so if you want to have them look at your site for waddles. Oftentimes the best group or one of those three I mentioned, if you've got larger landscape scale issues such as timber management forest management. You might call snow rcd. You might also reach out to in our CS and that information again is on our web page in our CS can look at any kind of issues that you may have with your property that may be a dangerous hazard, and they can help advise you what direction you want to go. And that service is free. So all of those technical assistance groups that I mentioned can provide you some some good information up front and I guess the last thing I would like to say is just what's going on probably for you that don't necessarily try to remember everything I've said or covered, but spend some time looking at our web page there's a nice video you can watch as well. There's some information there and then contact one of our partners. And Adrian that's that's my quick report. And now I will turn it over to Sean McNeil from Santa Rosa water to give an update for glass fire survivors of the city of Santa Rosa. Hello, and thank you for listening to me tonight my name is Sean McNeil, and I'm here to explain what the city is doing to help protect the watersheds in response to these fires. We really want have you can see if you go out into the fire area we have already protected the storm drain system with waddles and gravel bags to prevent debris from the fire areas from entering into the storm drain. But we will also need the support of all the individual homeowners to prevent the sediment and materials on their site from running off their site into the city street and down into the storm drain, because that goes straight to a creek. So part of our protections are to provide straw waddles, weighted straw waddles to the residents of Santa Rosa, we will have three different distribution areas, and we'll we'll put out that notification of the exact location. In our communications to our residents so that you can come and pick up these waddles will have information on how best to install these waddles into the end around your property. Because these waddles are key to keeping that storm storm water from running off your site and carrying heavy metals and other toxins that if they get into our waterway could be toxic to the fish. So this would be done in advance of the cleanup of your site. So we're anticipating as early as next week being able to distribute those waddles. We'll be asking you to put them around the perimeter of your property along the sidewalk and your planter strips and any backyard drains that you might have if you have a private drain that goes to the city storm drain system we'd like that protected as well. And along the top of the toe of a slope and the top of the slope to prevent erosion from occurring. So we have already deployed these into the city areas and we are looking to provide that support to you. So I'll be here for any questions that you have about this program and be available. Thank you, Sean. And our last panelist and then we will get to questions is Amy Bach, the executive director of United Policy Holders. It appears we may have lost Amy. So we will go ahead and get started with questions. And so I'm going to turn it over to Kaylee and just a reminder for everyone that if you do have a question you can type it in the q amp a function if you are using a video conferencing device, or you can raise your hand using the raise your Zoom to indicate that you have a question and if you're on a phone press star nine to indicate that you've raised your hand. So Kaylee, do you want to go ahead and proceed with asking us our first question. Sure, I just want to let you know that we do have Amy here I did just promote her to panelists. So if she'd like to go ahead and do her presentation real quick before we do questions. Okay, let's do that. Thank you Amy for joining us. Great. I was frustrated and I'm like, I'm here, I'm here. Well, listen, okay. There's been a lot of really, really good information. And I am going to be very quick because especially those of you who are navigating the new normal here, but I want to thank Adrian, and all the people that that have been giving you such accurate and useful information. Briefly United Policy Holders. We are a little different from people that you've been hearing about today. We're non profit so we're not a government agency. So I want to say thank you. Thank you to all these folks that are here to a lot of the folks that you've heard talking. So we have something called the road map to recovery program. And that is a series of free educational workshops are doing everything online right now, because of the social distancing concerns, and the best thing I can suggest to all of you. where you're gonna have your home damaged by a wildfire. You did it in the right county and city, because there really couldn't be more expertise that you'd find anywhere than what you're gonna find in your community. And so, but we did over almost three years of support services for people starting in with the 2017 fires. And we've done, we've been doing workshops for Kincaid. And so I suggest you, A, go to our website, uphelp.org and go to the library we've set up for you, the Disaster Recovery Library, that's 2020 California Wildfires. And you'll just find all kinds of very simple straightforward information. So here's just a few things I wanted to let you know about. And we do have some events coming up. We've already done several workshops teaching people how to read your policy, how to really have the right approach to your insurance, to start a diary. And so I'm just gonna go through some basic tips, but all the workshops that we have been offering online, not only are they free, but you can access the recordings. Many of them are simultaneously in English and Spanish and you can watch them at your convenience. So if you're confused about anything having to do with insurance, I suggest you just take a deep breath, go to our website when you are calm and use the search box to ask the questions that you have and find what you need. Be proactive, meaning the insurance company and the adjuster may say to you, we've got this, we're gonna take care of everything. Our suggestion is trust but verify, meaning if they tell you something is not covered, you can get a free opinion either from one of our volunteers or our staff at info at uphelp.org or you can use the free resources at the Department of Insurance. They have a toll-free number, 1-800-927-HELP. And so I'm not saying you don't believe everything the insurance company or the adjuster says. I'm just saying that it's always a good idea to get another opinion if they say something's not covered or when it comes to figuring out the value of all of your losses, that's something that we strongly suggest that you do that yourself. So let the adjuster do their job but you should also do your own job at figuring out how much your losses are because some adjusters are very experienced and some are not. You heard about the debris removal, you heard you have options, if you have insurance and I hope you do, you should have coverage, every standard policy has coverage for debris removal and some amount. So we strongly suggest that you use the debris removal process that's gonna be the simplest for you. If participating in a city county program makes sense, that's gonna be the easiest one for you to do because then you're not gonna have to be responsible for figuring out who you hire and making sure that they've got all the right credentials. But the main thing is that you don't wanna have to pay out of pocket and that you want your insurance money to be enough to cover the debris removal. So, okay, a couple more tips. Diary or journal, every day write a few things who you talk to, what happened. You don't have to go into great detail but just keep that record. Two, focus on figuring out how much damage you had and some valuations so that you and the insurance company you can get to the right numbers that are fair so that you can collect every dime of insurance that's available to you. Three, think of your insurance claim as business. Forget about all those ads. Just understand that you're dealing with a profit-oriented company and it's your assets, you wanna make sure that you get paid fairly. Give your insurance company a chance to do the right thing but don't mistake a friendly adjuster for a friend, okay? This is about business and this is about your assets and getting you back as close as possible to where you were. Being documenting and supporting your claim is very helpful. So, writing letters, sending emails, giving your insurance company estimates, keeping them informed and staying in touch with them will help keep things. And then, of course, don't pad or exaggerate your claim. Don't claim things you didn't have. That's always important to remind people. And then, if you have a problem with your insurance company, if you think if they're giving you hard time or the adjuster isn't answering your calls, you always wanna first try to go up the chain, try to figure out if you can get to their boss. And if you can't, that's when you can call the Department of Insurance for free and they will open up a little file for you and they will help you on things like delays and that kind of thing. And if they can help you get a better adjuster, if you're a adjuster and you are not getting along. Finally, there's a lot of help out there. You've heard a tremendous amount of information tonight about FEMA. You must register no matter what. Register for, get a FEMA number. There's all kinds of programs that may help you. And especially if you don't have enough insurance, which happens very often after disasters. So there are professionals out there that you can hire if you need them. But this is pretty early right now. So for most of you, I really recommend you focus on that journal, the diary, getting as much rest as you can so you can think clearly. And just understanding that you're on a journey, that recovery is a journey that's, that you really can only do it one step at a time. And otherwise you'll just get overwhelmed. So I wish you the best of luck. My organization United Policy Holders is a free resource. We're a charity. We're not trying to sell you anything. Our website is always there for you. And we work very closely with Adrienne and some of the other folks you've heard tonight. And our programs are there for you to help you. And we have two coming up this week. They're free. You just have to go to uphelp.org and register and you can participate and we're rooting for you. Thank you, Adrienne. Thanks, Amy. And thanks to United Policy Holders for everything that you've done for our community and continue to do to help our fire survivors move forward. All right, now we will officially get into questions. And so I'm going to turn it over to Kaylee who will help us to facilitate that. Of course, there's been a few questions that have been answered by panelists. So I will go ahead and quickly address those. Carol Schneider-Gates asked, where can we get this right of entry form? Christine Sosco with Sonoma County answered, the website is currently being updated with the ROE and public program and will be available tomorrow. If you go to www.SoscoEmergency.org slash recover and then click the fire that you are involved in, the information will be there. You can also contact EHDebris Removal at Sonoma-County.org and we will send the form directly to you. If anybody is needing to re-listen to this recording, the City of Santa Rosa on their YouTube page will have a recording after. Jean Hegland said, wood damaged electrical panels for septic systems require a permit. Nathan with permit Sonoma answered yes. Vic Sward said, no information was provided regarding wells within the city. Will the city handle wells like the county? Nathan Quarles with permit Sonoma said, wells are under the purview of the county regardless of location. Jenny Chamberlain asked about FEMA assistance regarding the LNU deadline and if it was reinstated. So the new deadline for the LNU fire disaster is November 23rd and that is from Barbara Prane with FEMA. Nicole C. Weld answered, asked, does FEMA offer assistance with the application process for those who need it? Barbara Prane with FEMA answered yes. Lori Banks asked, is the right of entry form required for the phase one HHW sweep? Lois Hopkins with the county said, no. The right of entry form is only needed for the government sponsored phase two debris removal program. Dr. Frey asked, our city is, or sorry, our house is in the city, but we have well in septic. Does the county or city evaluate the well in septic system? We are not hooked up to city water and sewer system but are looking into it. Nathan Quarles with permit Sonoma answered, the county is the lead for all wells and septic systems regardless of location. The city controls connections to their services. You should work with the city for those services. The county cannot force the connection to a city service. The county can assist in some cases but basically it's not a county service to provide. Nicole C. Weld asked, we have over 30 acres of vertical land and our property runs along the creek. We have many burnt trees and brush and are concerned about rainwater and the watershed. Who should we contact to help us coordinate the waddles before phase one begins? There are several agencies that John Kessel with the county watershed referred to. There's the Sonoma Ecology Center. That's HTTPS colon forward slash forward slash Sonoma ecologycenter.org slash fire dash recovery. And that phone number is 707-996-0712. There's Russian River Keeper. And that email address is Birken at RussianRiverKeeper.org phone number 707-433-1958. Community Soil Foundation. Info at communitysoil.org phone number 707-889-1744. For technical assistance and questions regarding land and forest management, Sonoma RCD and that's HTTPS colon forward slash forward slash SonomaRCD.org forward slash resources forward slash fire dash recovery. And that phone number is 707-569-1448 option 110. And then there's also NRCS Petaluma Service Office. 707-794-1242 extension three. Ruth Taylor asked with phase one debris removal, do we need to submit insurance information? For what reason? Lois Hopkins said you do not with the county, you do not need to submit insurance info for phase one. The right of entry form for phase two does require you submit insurance information. Dr. Frey asked, what is the contact information for getting waddles? All of those phone numbers I just read off. And then Jay asked, how far out in scheduling is OES for home demos? Last I heard was December for starting prioritizing homes near Waterway. My home is not near Waterway. Thinking just cover and waddle the area and wait. Possible some rain, light rain in 10 days. Those phone numbers were also previously read. Jack, I'm sorry, the last name starts with an S. I live in between homes that have been damaged or destroyed, my home was saved but have debris from the fire and destroyed homes. Insurance wants to move us back in ASAP, but I am concerned about health and safety due to the debris and runoff from other properties during the fire fight. I am in the map zone for phase one and phase two. Will my property and soil be tested and cleaned during this process? United policy holders answered, we suggest putting your concerns in writing to ensure about the safety of the indoor air and the area around your home. Ask them to confirm in writing that they have inspected your home inside and out and to provide you with a copy of their inspection report. So those are the questions that have been answered during the session. Now we will go to the other questions that have been submitted. Kaylee, if I could just say something real quick, just if we get any more type questions if our panelists could refrain from typing responses back and instead letting us read them aloud so that everyone participating can hear the answers, that would be helpful. Thank you. Thank you, Adrienne. So we have Jenny Chamberlain asked, the Walbridge fire was in August. Walbridge fire survivors have been waiting two plus months for the details of the debris removal process to begin in order for them to move forward with the rebuild. Will the Walbridge community be the first for the debris removal? And I'll let Christine Sosco do you want to answer this one? I think the question is about how we'll be prioritizing phase two debris removal. Yeah, prioritization, the prioritization for the debris removal is really dependent on the watershed and then those properties that are near vulnerable populations. So we'll be going through a prioritization process to establish which properties would be the highest prioritization. This is Amber Lane, can I add to that? So again, the phase two process is also very much ROE based. So if we have your ROE and we have your neighbor's ROE and we have your whole streets ROEs, then it's a lot easier for us to plan those types of routes for contractors. Again, yes, we do take water in all the requirements and priorities into consideration, but the other one is also making sure that you have your ROE in there and completed. So if you do choose the state RAND program, you need to make sure that you have your ROE in and then as many as your neighbors that get it theirs in as well. Okay, Kayleigh, next question. Thank you. We have Jean Hegland asking, will the public option cleanup outbuildings as well as our dwellings? I'm thinking that either Amber or Chris from CalRecycle can answer that. I'll take that. So as long as you have an eligible structure of 120 square feet, we will take your outbuildings. So if you do not have an eligible structure, then you don't actually have an eligible site. So as long as you have that eligible structure, your outbuildings are qualifying. Thank you. We have Alan Oric answering in the public program. My understanding is that it's required to remove the foundations, that they may not be left behind even if the foundation has been determined as viable with integrity by a professional structural engineer. I could take that one as well, but Chris McSwain, do you wanna explain that one? You explain it really well about the porous concrete. Yeah, we know a lot of structural engineers will hedge on the side of keeping it. Generally, there's two things that happen is, concrete is generally porous. So a lot of the moisture content goes out in the heat of the fire. And over the 20 some years that we've been, or 20 some projects we've done this, what we've discovered is there is significant toxic contaminants from the fire, from the structure underneath the foundations. So in order to get that, we do need to remove the foundation. Other thing we would caution on, particularly if you're going into the private or the alternative program is to recognize that the removal that moisture content can often make the foundation no longer viable, that it will become brittle. So we do recommend caution. We remove all of the foundations for those two reasons. One is toxic mitigation, but the other is we cannot stand behind the viability of that foundation to be built on. Thank you. We'll be taking Jane's comment live. Jane, I have enabled your speaking permissions. If you can please unmute your microphone. Can you hear me? I can, please ask a question. Oh, great, thank you. I have a home up on St. Helena road, which burned to the ground and associated with that home is a area that is for water treatment where the well is located. So there's 2,500 gallon water tanks that melted into the concrete slab that they sit on, as well as the water treatment tanks for the wellhead. Now, my question is, will that area be included in the debris removal if I choose the public option? And the reason why I'm asking this also is because I did get a private estimate and the estimate I got by the private company was $12,000 more than my insurance company is giving me, but he did include the removal of that area as well as the removal of a large concrete patio and a couple of large retaining walls that would need to be removed in order to redesign the house because they just wouldn't relate anymore and there's a lot of damage to some of them as well. So my question generally is, what does FEMA include when they do their removal? Are they gonna leave my site if I choose the public removal process and leave some things there that I want removed? So I'm gonna actually have Amber from Cal OES address that since it is Cal OES managing the public phase two option. Thank you. Let's clarify that it's a FEMA funded program but it's a state based program and I wanna make that very clear. I know that there's been other experiences in the past. However, I was one of the ones that helped correct that problem in the backfill program. So I definitely wanna make sure that we know that this is a state based partnership. As you can see, Chris and I work really well together and we're two separate agencies. There are things that do not qualify in our program and mainly because we do not get reimbursed for it and we wanna protect the quality of the site. The three year old method is something we all go by and if we took out restraining walls and then let sloping and all those things happen we do not take out retaining walls unnecessarily. Without seeing your concrete slab and making that adjustment or seeing what kind of structure was on it. It's really hard for me to make that call over a conversation. However, I do encourage you to use the state program for those types of services because even if, I don't know if you have insurance or not and you don't have to say, we don't take anyone's insurance. The only thing that we would ever ask to be turned over to the county would be your debris clause and not everyone has one of those debris clauses. So if you did have one of those you could use that money for removing the things that we don't take. So I know that's a lengthy conversation that we could have Jane but definitely looking forward to talking to you more about it. Thank you. Thank you very much. Our next live comment will be from Deborah Hepstein. Deborah, I have enabled your speaking permissions. If you can please unmute your microphone. Yes, we were told that regarding our propane tag our large propane tank that the fire chief must inspect it first before our local propane company could inspect it for integrity. We aren't sure if we're supposed to contact them or if they're going to contact us. And then the second question I had is to find out you may have said this and I missed it but when will phase one occur from the glass fire for people who live near a creek that has endangered species? So I believe we have Chief Williams on. Would you like to respond to her first question? Chief Williams, you'll need to make sure to unmute yourself. Good evening. This is James Williams from Sonoma County the County Fire Marshal. With reference to riparian corridors we will have to follow up with you but that would be working with our natural resources division of permit Sonoma who has responsibility for addressing issues associated with riparian corridors. I am familiar with who you are, Miss Epstein and so I will reach out to you tomorrow with a representative from the natural resources division of permit Sonoma to follow up with you regarding that matter. With reference to propane tanks propane tanks would need to be inspected by a licensed professional that does the installation of those propane tanks. A fire would evaluate that at some point during the rebuilding process if you choose to rebuild on the site as part of any instruction process is moving forward. Thank you. Thank you. Okay, and then the second part of that question was the schedule for phase one debris removal or excuse me phase one HHW sweeps and so Amber, do you wanna talk about the schedule for when that's getting underway? I actually don't have the date in front of me. I know it's within the next couple of days that the glass fire is going to start. So I know Paul- I know we're set before. Yeah. Paul Lowenthal addressed it in his question or in his answer earlier. So we'll go ahead and let him take that then. Paul unmute yourself. The city of Santa Rosa and County of Sonoma both of our hazmat divisions are working very closely with DTSC. It sounds like you're in the county so Chief Williams will be your liaison for that. City properties will be started in the Oakmont area tomorrow and moving towards the Calistoga Road over the next couple of days. And this is James Williams from Sonoma County, the unincorporated portion of the county's phase one which will begin the week of September 9th and commence for approximately two to four weeks depending on the pace and scale and the amount of work that is necessary to complete the sweeps for the glass fire. The week of September, wait, say that date again. The week of November 9th? Oh, November 9th, okay, thanks. Okay, next question. Our property is on the glass fire damage assessment map but is not on the phase one HHW sweep map. Will the burned area on our property receive an HHW sweep by the state? So actually this question came from Lori Banks and I'm not sure which map you're referring to. If you, both of the HHW sweep maps are currently available on the county and cities website. So depending on which jurisdiction you live in you would wanna check there to determine if your property is included in the sweeps. Okay, and so a question that came in from the typed response, does eligible structure include travel trailers and tiny houses? And so can we have Amber from Calloway answer that? So it only applied to a fixed to the ground structures. It would not, anything that's on wheels would be a vehicle, it would not be considered in that 120 square feet qualification. And next question, I have insurance but my septic tank is needing replacement. Is it possible to get help from FEMA? And if so, how? I think this question can go to Barbara Payne from FEMA. Yes, the short answer is yes, FEMA could help but what we're gonna want to know first of course is if your insurance will be covering that or not. And that's why, as so many of us have said it's important to have those insurance documents readily available. If in fact your insurance does not cover then yes, you can come back to FEMA and see if we can help you help with assistance for either replace or repair. And we did have a question, I believe it came in when Amy from United Policy Holders was giving her update and Debbie Tittle asked, can you please repeat the number? And so I think that was the contact number that you shared, Amy. The contact number for the department of insurance 1-800-927-HELP help. And that's where if you need help with anything with your adjuster or you're confused about something and you haven't been able to get the information from upHELP.org, that number. Thank you. Let's see, will homeowners be notified when to expect phase one inspections by region before they are done as well as when they are complete? Paul, do you wanna talk about the HHW status map? Yes, so specific to Santa Rosa where the sweeps will be starting tomorrow, residents can check the status of the completion of their properties by visiting our phase one map. At that website, we discussed srcity.org forward slash glass fire recovery. There'll be a tab for debris removal. And we do anticipate that the city numbers, the city sweeps will be completed this week. And then we'll consolidate and have one map for all city and county residents moving forward for ease of our communities. And that should help. And again, we'll be starting in the Oakmont area and then moving up into Skyhawk and towards Calistoga Road to complete the parcels that we have in the city limits. And then for the county, Christine or Lois, do you want to explain where residents can find that HHW map? Hi, it's Christine. For the county, you can go to SoCo Emergency. And if you go into the wildfire and go to the appropriate wildfire and then you'll go into the phase one, household hazardous waste site and there'll be a map there or link to a map which will show you where you are in the process. If I could just piggyback onto that, Adrienne. Anyone who has accessibility issues for their parcel, if you have locked gates or if there are bridges that have been burned, we ask that you please contact Chief Williams at the HAZMAT at either 707-565-2024 or the email addresses hazmathazmatatsonoma-county.org. Thanks. We're going to take Karen Freed's live comment next. Karen, I have enabled your speaking permission. If you can please unmute your microphone. Thank you. I'm sorry, I know you discussed this but I'm a little confused. So if you're removing our main structures on the property, the other outbuildings have to be 120 square feet to be removed or they will be removed if the main buildings they're removing are 120 square feet. That's a great question. So yes, you are correct with the second statement that you said you have to have a qualifying structure. And once you qualifying structure, then even if it's less than 120 square feet, you'll remove it. Yes, ma'am. Thank you very much for clarifying that for me. Anytime. Adrienne, that is all the live public comments that we have right now if you would like to answer any more written questions. Okay, thank you. We do have a few more typed questions here. The next question from Stan is how does the public phase two program effect undamaged swimming pools? Adrienne, I wanna take that. Yes, ma'am. We actually don't take swimming pools but like I mentioned earlier with the circumstance of retaining walls that she wanted to be taken, you can use your debris clause for swimming pools and whatever's leftover will end up going to the county for just the debris clause. We do not take anything out of pocket and we will not take your rebuilding money. We just, it's just to prevent double dipping on the FEMA side. Like if you're getting money for debris, it should go to debris. So we do not take swimming pools. Amber, can you clarify above ground damage or destroyed? Swimming pools? Great question. So yes, we will take above ground especially if they're close to the footprint of the ash footprint. That's about it. Okay, and then there's a question from John Knight who removes burned out tractors and utility vehicles including John Deere Gator. So we will remove vehicles. It's part of the process. And of course that is on your ROE to put that information on there including bin numbers and insurance policies that you have on those things. So yes, we do remove vehicles and cars and tractors. Even a bus at one time, bus on the side of a cliff, we removed one of those as well. Okay, thank you. And then how do you apply for the public option for debris removal? So Christine, if you could maybe just reiterate again where to find that ROE form and the timing for when that will be published. The Rite of Entry form will be published tomorrow. It'll be on the SoCo Emergency site. And if you go to the SoCo Emergency and then just click on the wildfire and debris removal and that will take you to the link for the Rite of Entry. And you can download the Rite of Entry there and it'll be a fillable PDF so you can fill it out online too if you like. I think another thing that's really important, I know we've talked a lot kind of back and forth about if you're in the city or county, but when it comes to the Rite of Entry that covers both fires and also both the city and county they'll all be processed through the same process. So this is applicable for any. Thanks, Christine. All right, Kaylee, we have a live hand raise. You wanna take that one? Of course. Naomi, I have enabled your speaking permissions. If you can please unmute yourself. Well, the phase two cleanup apply to a structure. My house is still standing but I had a shed that was eight by 10 which doesn't fit the 120 square foot. Will that debris be removed? So if it's not a qualifying structure we can definitely fill out an ROI and go through the process and look at it but it doesn't sound like it. Okay, thank you. No problem. That is all the live public comment we have at this time, Adrienne. Okay, and so we do have some additional questions. Some of them were more general folks that got on late and missed the beginning of the meeting or some very specific questions related to people's individual properties. And so I think at this time we will wrap up Q&A and I'm gonna share some contact information on some slides that we've created and ask that those individuals with those questions that are very specific to their properties to please submit those directly to us so that we can get them answered. And then for those that joined late this meeting and Kaylee answered a question earlier mentioning this but the meeting is being recorded and will be available on YouTube following and we will post the recording on both the city and the county's recovery website so you can go back and review anything you missed or anything that you wanna revisit that was discussed tonight. And we'll leave that slide up for just another minute so people can jot down that contact information. All right, Kaylee, and if you wanna move to the next slide to provide the website addresses that were discussed tonight as well. So both the county of Sonoma and the city of Santa Rosa websites are listed. Socoemergency.org forward slash recover is the county's recovery website and then srcity.org forward slash glass fire recovery is the city of Santa Rosa's recovery website. Additionally, we will continue to collect questions to add to our online FAQ regarding debris removal. So questions that came up tonight we will add and if there's additional, we also have a survey monkey open where you can submit your debris questions and we will get those answers answered but also add them to our website so that others if they pertain to a broader audience can also see them. Certainly your questions help us to know what other folks may be wondering about the process. And so we appreciate your guidance and helping to make sure we're being as informative as possible as you make your decisions on debris removal. And so that does conclude our meeting for tonight. I wanna thank everyone for joining us. And again, if you have further questions, please reach out directly to the contact information that was provided. Thank you to all of our panelists for being here and to our interpreters and wish everybody a good night. Thank you.