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James Dion: Six Question & Six Answers About 2011 & Beyond

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Published on Dec 23, 2010

Questions were posed by Retail Touch Points, producer of the 2011 Outlook Guide for Retail Companies. Here are some of the questions covered in this video: what are some of the must have strategies to best serve the customer in 2011? What is the impact of localization and how retailers are re-examining merchandising and assortment strategies to better serve the customer in 2011? What are some of the customer-facing technologies that retailers should increase their investments in through the coming year?

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