 What's up coach welcome back Today's episode it's probably one of the funnier questions I've gotten In a long time, but this coach messaged me and he said hey Ben. How do you deal with? clients who call you and want to ask dumb questions and they want to just talk and and It's funny because that was really the only thing he said in his message and I want to try to help you out with this if If you find yourself in a position where your client texts you all the time they email you all the time They call you they want to talk to you all the time This is how I deal with it currently and I think this will hopefully really help So the first thing that you have to recognize is you know All of us that are coaches. We always want to be of service. We always want to help our Clients we want to be there and answer any questions. All that's great but Oftentimes if if people don't understand How you value your own time then they will call you all the time They'll text you all the time and they'll expect an answer right away all the time and What I would rather you do is Tell people how you operate All right, give them an expectation when they work with you that if they're going to ask questions Here's how you're going to take their questions. Here's what they need to do to ask questions And one thing I did early on in my business was which was a huge mistake I used to tell parents all the time Hey, anytime you have a message, give me a call text me email me and I will always respond quickly and What would happen is you know, I would be eating dinner on a night that I wouldn't be having my sessions and I would get a call from Miss Jones and you know, she would want to talk maybe for 30 seconds about her child With how they're doing and then she would start talking about something that had nothing to do with with her kid And we would be we would be going to Pluto in this conversation instead of talking about something You know, that was important. We started talking about things that have nothing to do with anything and you don't want to pigeonhole yourself into that position and What I started doing all right, and anybody can do this is you start telling your clients Hey, if you want to talk with me here is my schedule and you can go to Software it's called a calendar Lee just go Google it. You can set up a free account there and you set up five minute calls and You have set days and set times only throughout the week that you offer those calls And I would make those days and times during the day and I would only offer maybe at most I would say an hours worth of time throughout the week where parents can book calls, right and those calls again They're five minutes Right. So what you do is you tell parents Hey, all you have to do is go through this link here and book a time with me And if they want to talk to you at Friday at 8 o'clock and that's not on your schedule Then they can't talk to you right and what I would have them do is I would have them Let you know on Callan Lee exactly what they want to talk about They know it's gonna be five minutes. So no parent who wants to just chit chat is gonna take the steps and go to Callan Lee and Fill out why they want to talk to you, right and they're gonna be used to just chit chatting with you All the time so they're still gonna have the tendency just to hit you up and call you All right, you have to change that you have to let people know Hey, if you want to chat with me go to this link here Tell me why you want to chat and by the way our calls again be five minutes Right have your clients jump through hoops to get to you this way they take you more serious And guess what when you get on that five minute call you can be way more useful in That conversation then talking about something that has nothing to do with their kid All right, this is gonna save you hundreds of hours of time throughout the year And it's going to force your clients to respect you a thousand times more, right? That's it for today's episode. Hope this helps out and I'll say hey coach Thanks so much for listening to today's episode if you would like to connect with me send me a text message at 21 0 9 6 0 5 7 7 1 And if you would like a discount to any of the programs that we have over at our website at build my sports this calm Simply head over to www.buildmysportsis.com When you get there you can see the list of the different programs that we have Simply click through there and once you get to the checkout page on any program You can use the coupon code Podcast and when you use the coupon code podcast you get a 25% discount on any product that we have That's it for today's episode. Thanks so much for listening. I'll catch you later