 that's because we know a lot of coaches we were just talking about it before you know got on here yeah if if a parent messages them on social media or WhatsApp or their phone whatever it is and they say hey tell us about your program and they'll you know these coaches will just send in a text it's like a script that's like here's what we do here's our pricing here go retrain if like and it's almost like they're sending this bundle of information to this person and if the person's like yeah looks good they'll buy it but there was never a sales call it was a sales text so what is the difference in your mind between that type of communication where you're just like messaging and sending back information versus actually selling over the phone what what is the biggest difference in your mind yeah um i don't think there's a problem with we've sending out like a sales text but the problem most coaches have is they don't follow up so they won't follow up with the parent and say right mrs jones did you have a chance to look at what i sent you and what your thoughts what they'll do is they'll just send parents information and the chances are that parent probably had a look and then got distracted with something else so so there's no follower now when you have a sales call which a lot of people hate using that word sales call so you can reword it to introduction for whatever you are calling right then you're actually getting on the court with the parent and you're asking the parent questions about their child so as a business owner you you automatically know what type of parent you're going to be dealing with you know when when you just do a sales text and then that parent says back oh great okay we'll see you on monday they they they show up right maybe the kid is great trainer but you get them into the program then you find out that the parent is an absolute headache to work with and then how do you get rid of them when when they've paid you right so the difference is sales text is fine but only if you have a follow-up and i think that follow-up should include an introductory call with that parent