 Communication at work. Communicate. When you communicate, you share information with others. You can communicate by writing or speaking. At work, it is important to communicate professionally. Telephone. A telephone is a device that people use to talk to each other. Phone conversations with co-workers and clients should always be professional. Email. Email is another word for electronic mail. Email allows people to send messages via the computer. People should not use their work email to send personal messages. Voice mail. Another word for telephone message is voicemail. A voicemail should include your name, a short message about what you are calling about, and your phone number. Message. A message can be written or spoken. We leave messages when someone is not available. A message to a co-worker will be more formal than a message to a friend. Unprofessional. Unprofessional means not professional. Yelling at a co-worker and being rude to a customer are examples of unprofessional behavior. Professional. To be professional means to act correctly in your workplace. People who are professional do not yell at co-workers and treat all customers with respect. Greeting. Shaking hands and introducing yourself are polite forms of a greeting. When you extend a greeting, you are saying hello or welcoming someone. Title. A title can be part of someone's name. Titles help to identify someone's profession. For example, the abbreviation DR is used before a doctor's last name. Subject. The subject line tells what an email message is about. When someone receives an email, the first things that they will see are the name of the sender and the subject. The end.