 Hey guys, this is Matt Beck from freesaloneducation.com and I'm so excited to share with you guys a solution to a problem that I've had very recent within the salon. But over time, there's always the problem of a waiting list for your salon business. So I talked to Demand Force and I actually, I was asking them if they could create something but what happened was they already had it so it works out even better. So right now, I'm in the salon, I'm setting up our hot list on Demand Force which is an easy way to notify customers that are waiting for an appointment. So let's say, for instance, you have a guest that calls in, they can't get in for four weeks based on their schedule and your schedule, it's just not working out. So you say to them, I will put you on a waiting list and I'll call you as soon as something opens up. Maybe somebody will cancel and you can get in. So we write it on a piece of paper, we lose that piece of paper and now we can't get a hold of that client and fill that appointment spot. Maybe the day of if somebody cancels, maybe three days before if somebody cancels. So we need to fix this problem. So the hot list is that solution. So right now, I'm gonna show you guys my computer screen and we're gonna get started. This is so easy to do. So here we go, here's my computer. This is the front page of Demand Force. Very simple, it shows all of our reviews. I've showed you guys this before. If you don't have Demand Force, I definitely recommend getting it at least check it out on demandforce.com slash free salon education. Somebody will go through everything for you. But it's a tool that does so many different things but the hot list is one of my new favorite tools. So right here, it says hot list. Now you click on it, we have four clients in there. I've really just put some fake clients in there for now and then I'm gonna go through in a little bit and I'm gonna start doing this with real clients from our paper waiting list that we have. So this is the client hot list page. What I wanna do is I'm gonna show you guys how to add somebody to it, it's really simple. So these are all people waiting for appointments. Now I got somebody that calls in, we'll say it's me. They call in, they want an appointment. This pulls my guests from my salon software millennium. Now I click on the guest, I hit add and it adds them directly to the hot list. Now the greatest thing is now somebody calls and cancels an appointment. Now I have a list of people that are ready to go want an appointment so all I have to do is hit notify. I can select anybody that fits that timeframe. I hit notify, the page pops up. I have a dropdown calendar right here. I can say Tuesday, somebody canceled at 11 a.m. Hey Matt, we have an appointment and appointment for you. Awesome, now I can decide do I wanna email them, do I wanna text them, do I wanna do both. We're gonna send a text, it's easier, it's going to me anyway so it doesn't matter. I hit send and that is going to send them the message, hit done and that's it. Now I've notified the guests that wanted an appointment to fill the gap that somebody canceled on. This is something that can really grow your business because of the fact that every time somebody cancels and you have those gaps it really, really hurts your business so definitely check out the hot list on demand force. Oh and you know what, I'm gonna go back here. I wanna show you guys, it's really easy if somebody decides or you don't use this to get them off of the list. All you have to do is click their name, hit delete and they're off the list. So very, very simple to use. You definitely wanna go for this. So guys I hope you liked this video. I hope it helps you in your salon business. It's definitely gonna help me in mine but check us out freesaloneducation.com. Visit demandforce.com slash freesaloneducation to find out more information on what demand force has to offer and also on the hot list and subscribe, hit the subscribe button. We have a lot more videos to come. Thank you guys so much for watching. We'll see you on the next one.