 Hey guys, this is Kevin. Today we're going to talk about what if your DTF printer doesn't print at all. I mean, you send the printer to the printer, it just doesn't respond. And both powers in the front end add back, both power on, and there's no error code. First we need to delete any remaining print jobs from your computer. Go to your computer's printer and devices. Find the DTF printer, and you can see this printer is offline. And so you need to check your USB cable. Make sure USB cable is plugged in correctly. Now we're going to check the print queue. Here you can see the print queue is empty. If it's not empty, just right-click on the job, and right-click to give you a new menu on the menu, set cancel job. Start at the restart your computer and restart your printer. To shut down the printer, shut down the front one first. Wait a few seconds until the lighting front is out. Then shut down the power in the back. To start a printer, do the opposite. Turn the back of the printer on first, and wait at least 30 seconds until the printer is stabilized. Then turn the front on. And here you should see a solid green. If you see the yellow lights flashing, most likely you'll think it's full anyway. So you need to do a little trouble shooting. Another thing is if you didn't do the first step to cancel all the jobs from the computer, your printer may still be driven by all the documents. And that's where you also may get air. Now the starting is finished, and we get a solid green. So our printer is online and solid green. Now we need to check the rape software. Depends on your version. You cannot put the white ink into 0%. If you put it in the 0%, it still sends a document to the printer. The printer just doesn't print. You should do a test to see if this happens to your version of the rape software. Next thing to check is to make sure your color mapping is right. For me, the two white ink is in the middle. If you get the mapping right, it's going to create a lot of confusion. Next we're going to check on the printer. And you're going to see I got an 1800 printer, but I'm selecting the 28S driver. My rape software actually supports 1800. However, I find for 1800, if you use 280 settings, it's much better in color. And I don't know why, and you may want to try it out. Next we'll make sure the port is selected correctly. And otherwise, you're going to send your print job to another printer, which doesn't print on this one. Subbler, I said to start printing immediately. You can select the other one. I don't think it matters. For other settings, you can just refer whatever I have here. It's not optimal. For example, you can disable the bidirection, make it slower. But this video will just show you what happened if it doesn't print. And now what's the best setting? So I said the white ink to be 10%. You can see it can print even if you set it to 10%, but not zero. If I submit, I'm going to get an error message because I'm printing R288 on an L1800 printer, which is intentional. So just click OK, and it starts spooling. And at the end, your printer will start working again. OK, I hope you enjoyed this video. That's at www.bchtechnology.com, or locally, Greensboro, North Carolina. Cheers.