 housekeeping announcements. So if you would like to engage with us, you have the Q&A button, which is on the bottom of your Zoom screen. Please click on that and put in any questions there and we will be happy to answer those questions for you. We will send you a copy of our slides from today. They will be in your inbox within the next couple of days. So Rita will email those for us. There is closed captioning as well available so you can turn on your CC button located on your Zoom menu if you'd like your closed captioning to be available. All right, next slide please. Our team today is part of the textbook learning courses team which is led by Gray Harriman. And we have Shuiya, my colleague here who's the manager of Instructional Design and Present Production. Shuiya, do you want to do a quick introduction for yourself? Sure, thank you so much. Hello everyone, very nice to meet you. I'm Shuiya, I'm working at textbook courses team since 2019. I've been leading the Instructional Design and Production with the team, working with our internal team and external subject matter experts. Happy to share what we have with you here today. Thank you, Shuiya. And my name is Sabha Merchant. I lead global operations for our learning programs and I work with nonprofits globally, work with our partners globally and assist thousands of our learners across all our instances and we offer courses in multiple languages. So let's move to the next slide and let me introduce a little bit more about our program. We've done, of course, the introduction. We're going to talk a little about textbook courses. We'd love to show you some formats and examples of the courses that we have and we have some recommendations that might be a good fit for you. So we'll share those with you and then we take a few more minutes to talk about some upcoming trainings that we think would benefit you. And we'll talk about discounts as well. So let's jump right in. Next slide, please. So the textbook courses program aims to train nonprofit staff and volunteers and we have organizations with digital transformation and our aim is to assist nonprofits globally to help further their mission. We're very proud of our work and the output that we have. Next slide, please, Shulya. We currently run about, we have about 200, more than 200 courses on our platform and we have over 84,000 learners globally and we have courses in many languages as well. So let's go on to our next slide. We wanna do a quick poll. So, Shulya, if you can launch our Zoom poll, please. We'd love to hear what format of training do you currently use? Are you using self-paced and e-learning videos, e-learning modules, or do you do instructor-led training online or in-person or something else? If you can go ahead and please select. All right, can we see the results? Wonderful. Quite a few are taking e-learning self-paced courses, which is a great way to learn. I love that so many of you have also experienced instructor-led training and in-person, of course, over the last couple of years had reduced, but I see that is slowly picking up. Great, wonderful. Thank you everyone for answering that. Share your next slide, please. All right. So with TechSoup courses, we have various offerings and allow me to share what each of these are. So we do live events, which are led by experts in the essentially Q&A session. So they typically for last an hour and we have a subject matter expert introduce the topic for the first 10 minutes or so. And the rest of the hour is just spent in live Q&A on that topic with the expert answering these questions as they come along. We also have participants submitting questions in advance sometimes and we get those answered as well. A very common one, which quite a few of you have already experienced is the on-demand training, which is the self-paced one, as we call it. On our catalog, you'll find them usually with the 100 and 200 level courses. So these are basic and advanced level courses. They're all self-paced, built in with activities and quizzes to check your understanding as you go along. And then we have tracks. So for example, we might, Excel is a very broad topic. It's also a very popular topic. And there's so much to learn in Excel. So for textbook courses, the way we've divided it is into different on-demand courses. So there's Excel 101, which is on a particular topic, Excel 102, 103 and so forth. And then when you move to the last one, which is Excel 106 or 201, that's the most advanced kind of activities that one would do in Excel. So those are on-demand courses. And in the slides later on, I'll show you what topics we've selected, but we have a very broad range of on-demand training that's available on our catalog. Then we have workshops as well. This was something we used to do a lot before which was in-person workshops. And we've tried some online remote workshops as well, but that's few and far between. We have micro-learning as well, which are short of videos or guides that we share, which are basically resources to help you on a particular topic. And these are very similar to self-paced, but they are very, very short. It might be a two-minute read or a five-minute read on a particular topic, just to get you better insight or more help or even just collate all the resources in one particular spot to be able to assist you with the set topic. And my personal favorite is the blended programs. So these are cohort-based programs and they usually last anywhere between five to six weeks, some very rarely eight weeks, but mostly six weeks. And these are basically spread over each week. You have a live session where you come in and the instructor is live answering your questions and introducing a particular topic for that week based on the course that you're doing. And you have activities that run, that are run throughout the week. It could also be a project that's run over six weeks and each week that you learn something you're applying it to that project. And the best part I think that I've seen most nonprofits enjoy about this is the fact that you not only get to interact live with the instructor each week, but we do have a discussion forum where people go in and interact with the expert and with peers, put in their questions, put in thoughts and ideas and the experts actually go in there and answer those questions. And also the fact that you get an opportunity to interact for a longer period of time with the expert, but you also work with like-minded peers. We've oftentimes seen that two different nonprofits in different geographies might have similar missions or might be working on a problem, which is very similar and they might come together at the program and be able to resolve it or find a solution or offer help to each other. So this is a fabulous way to learn and it provides you enough time to be able to go in depth and work on a project within your organization while you're also learning. So these are usually at 300 level courses. They are cohort-based programs with live sessions each week and then we have discussion forums as well. Over to the next slide, Shiriya. And here are some examples of the topics that we use. We feel that a textbook courses feels that people are the center of the operation at any nonprofit. And there's usually three interconnected layers which is process, technology and training. And people being at the center of this, it's important that one understands how the entire operation is run. So we have different topics that we take our common themes that nonprofits need trainings in and have reached out to us for help. Strategy, technology, marketing, operations and data management are the main pillars. But some of the topics range from change management to website management. We have quite a few that have asked for help on project management, a lot on product-based like Excel or any Microsoft product teams. We've also had courses. We are doing courses on Adobe as well. Then Google ads, Google analytics is also a very common topic. Cyber security is a topic that has become of huge importance in the recent past. Social media marketing, a lot on data management also because we oftentimes see nonprofits struggle. There's a lot of data that gets collected but one doesn't know how to use that data sometimes or have the data talk to each other or what does one do with qualitative versus quantitative data. So we do have data analytics courses as well. And in this year, we've seen a topic that has generated huge interest which is AI and data privacy. And then if you wanna go in for more advanced courses using Power BI, which is a product from Microsoft to help build your dashboards, et cetera, then we have courses available on that as well. And next slide. So Shuiya, I think over to you now to take us through course formats and examples. Thank you Sabah for the wonderful overview of our program. So I will share a little bit more details about what course types we have. So before diving into the course types and examples, I'm gonna share a little bit of how we develop our courses. Our courses are designed and developed based on an understanding of our learners, who they are, what might be their preference and what are their learning needs. So then we work together with very experienced nonprofit subject matter experts to design the strategy, the content and activities and then develop everything. And after the courses launched on our platform, we also collect evaluation feedback so to help improve the course in the future and make it an iterative process to better our offerings. So our aim is to make sure not only help the learners feeling they are learning something during the instruction but also be able to actually apply what they have learned to the actual work and see some long-term benefit. So this aim is reflected in our design of the content and activities as well as in our way of evaluating our learning outcomes. So as Saba has mentioned, we are offering different types of learning content and please allow me to highlight two of the most popular types or major types of our learning content. The first one is the on-demand course. Saba has already mentioned we have a series of on-demand courses on the same topic ranging from more basic to the more advanced. And they are purely self-paced. You can take at your own time whatever place is convenient for you. And it usually has videos or interactive narrative presentations for you to go through to learn the content. And you may also find scenarios or case studies to see how those knowledge are in action in the real world. We also provide knowledge at quizzes at the end of each module to help you check your understanding of the specific module and the activities to help you practice to get hands-on practice for the content. And our platform supports the track of your progress so you don't have to finish everything at once. You can take some modules and then come back later and be able to pick up from where you left off. And after you have fulfilled all the requirements for finishing the course, you will be able to download a certificate of completion in case you need to show your employer who sponsored your training or just to keep a record for yourself. And the second type of the most popular course as Sabah already mentioned, it's the online blended learning course and a lot of the features she already mentioned. So it is a program like ranges for weeks and usually designed with the project to be completed throughout the course. And it's usually broken down into smaller tasks to be finished each week. And then at the end of the course you'll see some more bigger tangible projects that you may be able to implement in your organization. And of course we will offer worksheets and handouts to be used along the way to complete those tasks. And for this type of courses, we work with the nonprofit experts who are not only very experienced and knowledgeable in their subject matter, but also very experienced and good at online teaching, engaging with learners in the online virtual setting. So as already mentioned, there are live sessions and the discussion forum to engage with the expert and each other during the live session and outside the live session. So we have seen a really great sharing of ideas in these settings, as well as very exciting networking opportunities that happened during the course. Now I would like to show you a few examples of courses. So I'm going to bring in my browser window. The first example is a learning track consists of two courses on project management. The first course is our more basic level overview of these topics, what is project, what is project management, and what's the life cycle of a project. So this is more conceptual knowledge for this first course series. And you will see some narrated interactive presentations like this one. I'm going to show it very briefly here. Before hopping into the ins and outs of project management, let's answer this question first. What is a project? What is the thing that you'll be managing? Here's an example. Everyday maintenance of the water wells in a village. Is this a project? So this is actually a question for you to answer. If I answer yes, oh, I'm wrong. I can continue. Let's look at another example. Yeah, okay. So this is a type of presentation we have in the course. And also you'll find check your understanding quiz for the module. And then after getting an overview of what this topic is, you can continue into the 201 course, which dive a little bit deeper into the first step of the life cycle of a project, which is the framing or defining of the project. So there are different aspects for you to learn about framing a project, like the why, what and how, and you'll go through each module. It will have similar presentations like in the 101 course and quizzes. And because this 201 gets a bit more hands-on, so you might find more activities and handouts that you can use to start off the project planning. For example, the checklist, summarizing everything you need to follow for this step, and some additional templates for you to use. So this is the first example of the on-demand course. And the second example is another type of on-demand course, Adobe InDesign, which is one of the Adobe design series. This is launched recently, and you'll see the 201 in the name of it, but it's actually starting from the beginning level, but with a greater length of content. So it's helping you going through all the essential steps of how to use InDesign with three project examples, like a trifold, brochure, annual report, and an interactive PDF document. So in this course, you will follow the instructional videos from the expert, Kara, and then you'll also find the instruction you'll also find some practice files for you to actually follow the steps in the video. If there is a practice file, really there will be a link below or above the video for you to download, and then watch the video to go through the steps. I'm going to show a little bit of a video as an example. In this example, we're gonna be working on page seven. So use your navigation method of choice to get yourself over to page seven, and before we demonstrate text on the path, we need to place a couple of graphics in here. To do that, let's first click away to make sure nothing's selected, and then... So this is the second example, a very hands-on Adobe software course. And the third and last example is a landed learning program that we have almost annually. The example of the course page I'm going to show you as a record from last year, and we have the one for this year coming up next month. So as you can see from the welcome page, this is a six-week course with a combination of instructional live sessions and on-demand learning content. It is helping you going through the whole process of utilizing data for your nonprofit from data plan, a plan to how you are going to measure something, and then collect data, analyze data, and then report on the data. So for each week, usually you'll find an orange button here to click and join the live session if the session is not done yet. So after the session has happened, we will then have the recording up here for your review. And you'll see we have the practice activities for each week. For example, for this one is to actually finish, develop your measurement plan with the provided worksheet. And after you have done your initial draft, you can share it in the forum. This is a link to the forum. So the feedback, you can get feedback from the expert or the peers. And we also have some on-demand learning content for the upcoming week. This is some video resources for you to watch before coming to the second session. And so the format will be similar for each week. And when it's in the last week, hopefully you'll have a workable plan to bring to your organization. So these are the three examples I would like to share and I want to pause here to see if we have any questions so far. We have two questions in the Q&A section and I've answered those. Awesome, thank you Sabah. No worries. Continue. So we have a lot of courses available and feel free to browse our catalog at techsoup.course.tc. So in these following slides, we're going to highlight a few that we think might be of interest to you. The first one is a track of email marketing for nonprofits and libraries. So this track has a series of similar courses in total, talking about email marketing, different aspects. And the second example is another track. Actually, yeah, it's an on-demand track as well. Sabah has already mentioned it. It's a track about Excel, how to use Excel for data management and analysis. The third example, it's also an on-demand course track. That's one of the best examples. That's one of the courses I've just showed you. So this whole series of Adobe fundamentals teaches you about the essential tools in Adobe Creative Cloud that you might need for your design tasks in your organization. We have the intro course to the whole series and then Adobe Creative Express, Adobe Photoshop, Illustrator, InDesign, and then Premiere Rush for video editing. And so with this, I'm going to hand it back to Sabah to talk more about newly launched courses. Hi, I was just putting a message in our chat. So I'm sure you were sharing about the on-demand courses. These courses, because they're self-paced, even though they seem like they have many courses, because they're self-paced, you can literally take them at any given time. And say, for example, you're going through a course or a module and you take a pause and you come back to it the next day and resume from where you started. So that's the best part about doing on-demand courses. You take them at your time, at your schedule, and you're not bound that you have to finish it within a certain period of time. So say, for example, you enroll in a course. You have that course at least for the next one or two years. And if anything changes before that, we will definitely reach out by minimum a year. So that's quite a lot of time to take those courses. Now talking a little about our newly launched courses. So as we shared before, we're very proud of the work that we've put into our Adobe courses with our fabulous subject matter expert, Kera Plickenick. She's been working with nonprofits globally and working on design for many, many years. She's also an author of many books and is very active in the design community. So she's our expert on our Adobe courses. And these Adobe courses go in-depth into each of these topics, like for example, Photoshop. We go into how you use Photoshop, how you could use that to develop communications for nonprofits. So these are Adobe courses. Again, a little more on each of the Adobe products. And then one of my favorite courses was also the AI for Good. Now, these three that you see online, these are free courses. So these are recordings. We had done live events before and now we've converted them into recordings. So you can literally go in and enroll in. There's no fee for it. You can go ahead and watch these recordings. They are usually an hour long on particular topics. And AI for Good, I think AI is a topic which, you know, there's been a lot of buzz around this topic recently. And I'd like to talk a little about this, especially because the partner that we worked with, Roundtable Technologies, who was a subject matter expert, brought in a very interesting perspective as to what AI tools are available already that nonprofits can use. There are resources already available and how impactful and important it is for nonprofits to have a voice in AI. You know, technology is developing at a very, very fast pace. And while there are large corporations putting in their might and thought into this, it's very important to have a word or a very good representation from nonprofits as well. That are going to be using AI or that already use AI. So I would definitely highly recommend that you look at that recording. Next slide please, Shuiya. All right. My favorite part. Now let's talk about our upcoming courses. So just so you know, I know today is July 18th and I know I've put July 12th there. That was a live event that just happened. And it was led by Kara, who is our subject matter expert on Adobe. And she did this live event for accidental designers that, you know, you might find yourself in this position working for communication for your nonprofits. And sometimes it's very hard to put together all of this information that's coming out to you. So definitely, you know, something that we'd recommend is for you to go take a look at that and see how you can help build out that communication or pieces that you might want to think about as you design communications for nonprofits. And one that we will be doing tomorrow is a live event on data. We've run this before. It's a very popular topic. We've received fabulous feedback from nonprofits in the past of how helpful these courses have been. And this again is a live event. So it's free. We would highly recommend you go and roll for it. And I'd share our course catalog link in our chat earlier. So you can look through that link and find this live event there. And it's at 9 a.m. Pacific time tomorrow. And our expert is Marie, who is from the Netherlands. I mean, she's helped nonprofits understand data and how do you work with data which is qualitative and quantitative and build a story around it and help your nonprofit organize data. And then we have some fabulous 300 level courses which are online courses coming up starting August. So we have one on data analytics. Highly recommend that. We also have, you know, an offer running on all of our courses, which are the paid courses. So you get about $100 off if you enroll early. And so now would definitely be a good time to enroll for that. So we have data analytics coming up. And then we have nonprofit technology framework in action coming up, which is a free event. And we will have a 300 level course for that coming up later in September as well. And related to project management, we have on demand courses available for project management. And we will be doing a course on ASANA. So we're going to be talking about how ASANA can help nonprofits and we're doing a live event. And of course, related to that, the course of course is happening in September and it's about how you build best practices using ASANA for a nonprofit. And then we have a design fundamentals course. So we'll be using a lot of the Adobe products for it. And that course starts in mid August. And we have project management as well coming up in September. So quite a full calendar of events that are happening. And I know I've pushed everyone and said, you should go ahead and look at our course catalog. And I want to take a quick second to, or maybe a minute, not a second to show you how you can access that. So show you if you can go to our course catalog. I want to show people how to log in. So this is our course catalog. And show you have courses in logged in already, but there is an option on the top right where you hit log in. And once you hit log in, it's going to ask you to create an account for yourself. And that's basically just so that each of you has a user name and a password. And the reason why we do that is because at the end of each course that you take, you get a certificate. That is a certificate you can take back to your nonprofit, to your HR or whoever's running your training and show them that here is a course completion certificate that you have received. And hence, you need to have individual logins for that. As I shared before as well, there might be times where you might take an on-demand course. And you might want to pause in between because you have a meeting to run to or there's an important email that you need to attend to. So when you pause or you log out and log back in, you start at the very place where you stopped. And hence, that is a login that you need just for individuals. I mean, that's something you can't share with. One organization can't have a shared email for these reasons. So this is our very easy registration page that we have. We collect information on your first name, last name, and you can log in through your email, create your password, and then just sign up for our course. We can go back to our PowerPoint. And on to the next page. All right, so one more quick poll. We've shared the topics that we will be running courses on. And we'd like to hear from you. What are the kinds of trainings that you might be interested in? So please select from our options here. Quite a few. There's a lot more in terms of topics. And we'd love to hear from you. What are the courses that interest you the most? Hopefully, that is enough time. Can we share the results? Wow. Adobe and fundraising. Wow. So Adobe, I definitely have answers for you. And I'm very happy to see that quite a few. I mean, we have people that are interested in Adobe. And I hope you take advantage of that. And we will come with a fundraising course as well. All right, next slide. And here on our course catalog, we have a special tab which is called special offers and events. And here you will find all of our upcoming courses along with discounts for whichever course that you're running. Some of them are, of course, free. The ones that are paid, we usually do run discounts for those. So you can, you know, if you click on that, say, for example, you click on organize your work, introduction to Asana, you will find a coupon code in there, which you can use at checkout, which usually is $100 off. So that's where you go into check our special offers. Next slide. And for all of our webinar event attendees, we have a code which is 100 webinar. If you want to enroll in any of our courses, please use this code. It's valid until August 31st. And the reason why it's valid until August 31st is because we have our Think Like a Designer course, which is starting in August. And then we have a technology nonprofit, which you can enroll early. That's also starting in September in Asana, which is starting in September. Hence the validity of that code. If you do want to take the data analytics code, that's starting super early. So I would encourage you to please go ahead and enroll. The earlier you enroll about it is that at least the seat is confirmed because some of our courses do have a very high demand. So we prefer if you have enrolled already in the course. So again, don't forget that code. It's 100 webinar. It has to be used when you're checking out and paying for these courses. And we encourage you to use that. As we've said before, we will be sharing these slides. So you will have the code via email in case you forget. But and then of course, the Aretha just mentioned that the video replay and slides will be emailed tomorrow itself. So thank you for that, Aretha. And over to the next slide. So for group enrollments as well, many nonprofits we've seen, especially in the cohort based trainings, it's always helpful to have, you know, two or three people from your nonprofits enrolled in the course. Then you're working collectively on a problem. Say there might be somebody from marketing, there might be somebody from fundraising, and there might be somebody from operations. All of you can come together and work on, you know, a problem that you want to resolve for your organization together when you go through these trainings. We of course will offer a discount to anyone that has a group of five or most staff that are coming, if it's three or more, actually, I'm happy to extend a discount to anyone that has three or more people from your organization joining any of our courses. This is not only for our 300 level courses. If you, if, you know, you have staff members from your organization wanting to take our on-demand courses as well, we're happy to extend a discount. We do this very often. We've had organizations that have come to us with, you know, anywhere from 10 to 25 staff, we've also enrolled like an organization with 130 staff members. So we're happy to help you with your training needs through TechSoup courses. And please do email us at learn at TechSoup, you know, and we can have a one-on-one chat with you, find out your needs and work on, you know, a budget that works for your nonprofit as well. And of course, it allows the flexibility to each and every staff member from your organization to complete these courses. And at the end, each of them receives a certificate. So, you know, at least your HR or your training person knows that the course has been completed and there's an understanding. I see that there's a question from Ellen. I'm going to take that live. Elena's question is, when a new request for a course topic is put forward, how do you decide whether to develop the training and what is your timeline for course development? Great question, Elena. So I think, like for example, fundraising is a topic that we already have on-demand courses on. If you do have a topic, especially a blended learning topic that you need to, you know, put out for your organization, we can put together a training for that. I think it just depends on the topic and availability of the subject matter expert, which of course we can help you, you know, bring, because we do have a lot of people that we already know from the industry. And I mean, I would say anywhere between three to six months, will I be off if I say that timeline? Yeah, depending on the length of the course or on-demand courses, the development timeline, three to six months sounds about right. And the blended learning program is a little bit different, but I think that's enough time to develop that type of course too. And if you have like a more shorter timeline as well, you know, sometimes nonprofits want to get trainings done before the end of the year, we're absolutely open to discussing that again. It kind of just depends on the topic, you know, and how easy or tough it might be to secure someone that's already available between that timeline. So a lot of our internal timeline we can work around. It depends on, you know, the availability of the subject matter expert, but that's not to discourage you in reaching out in any way. I think we're very flexible and for the most part, we can work around, you know, whatever your budget or whatever your training needs are. And so, yeah, feel free to reach out to us. Thank you, Elena, for that. And Arita, thank you for sharing our email in chat as well. Over to the next slide, which is just a thank you. I want to, we want to end here with a thank you to each and every one of you for joining today. And we're here if there are any questions that you'd like to ask. We're happy to answer them live. You can put it in the Q&A section if you'd like. Thank you everyone for joining and staying with us. We hope you found this information helpful and we are excited and looking forward to hearing from you. So email us at learn at TechSoup for any of your training needs for any discounts that you'd like. And we're happy to talk to you. Thank you for joining. Thank you, everyone.