 Dear students, I welcome you in the course of leadership, emotional intelligence, and the CN making. This is module number 63 and we are going to talk about to remain behold, act with integrity, talk to your stakeholders. So when you talk to your stakeholders, you have to clarify the expectations, you have to set within yourself the priorities so that your time and your attention is more focused. When we talk about stakeholder expectations, remember that being a leader, sometimes it's your time of trial and you have to be careful in your trials. So to be a better leader and have a richer life, you have to continually practice the art of meaningful conversation with those you hope to inspire. Because jab tak, aap logon ke saath sahi maano mein communicate nahi karpaoge, aap ke bohot sae barriers darmean mein honge communication ke bohot sae noise kriyeet ho rahi hoge communication ke doran. Toh wo cheese effective communication ke andar rukawat ka sabab banegi aur aap iss kabel nahi ho paoge ke there should be a relationship of trust and credibility. So when you are talking about your stakeholders, so sometimes change existing expectations or an existing expectations ko tabdeel karne ke liye be careful that you should not be going towards the compromises. You always have to go for adjustment because compromise ke case mein you would always carry a regret jab ke adjustment mein aap regret nahi karto ho. The example can be ke the compromise is like a spring. Pressure parne par wo spring dubto jaayega, lekin moka milte hi wo usi hi forcek expand karega. Lekin agar aap adjustment ki baat karo, the adjustment is like a string. Ko aap kahin par bhi moor lo wo mur jaayega, lekin uski taakat par kabhi bhi kami wo nahi aayega. Therefore, remember ke life mein compromises ki taraf jaane ki bhajaye try to move towards adjustment. Aur adjustment mein kahta ho mutual gain ko, adjustment means ke aap aapas mein ke win-win relationship wo banasako. The second thing you need to look at ke aap apne stakeholder ke saad ek trust relationship wo kaim kar seko. You obviously have to enhance their support because aapki support un ke liye aur unki support aap ke liye wo behet zaroori hai. Aur us maksat ke liye ho sakta hain ke baaz ukat even hain apni tabaqwaat ko bhi tabdeel karein. Isi tarha, the third thing you need to focus upon is share and dialogue with your stakeholder. Yuki jab tak aap share nahi karoge, jab tak aapas mein tabadlaya khayaal nahi hoga, tap tak clarity wo nahi aap aayegi. The fourth thing is mutual exchange of ideas and beliefs so that both the parties yourself and your stakeholders should be knowing ke darmean mein expectations ka jo amal dakhal hain wo kitna hain aur kaisa hain. Some idea students, remember what you gain from stakeholder dialogue is number one that you are able to calculate the impact ke aapki expectations aapki tabaqwaat un ke saad uska impact ke aah raha hain aur kis tawaqko ko poora karna aap ke liye sapsa zaroori hain. The second thing is that discovered shared interest hain main ye bhi mamal aapata chalta hain ke kaha par hain humari tawaqwaat clash mein hain aur kaha par humari tawaqwaat overlap karein hain. Another important thing ke aap ko ish dialogue se kya pata chalega that new ways of trust and understanding, bohot se aise gap jo communication ki na honi ki wajah se mujud hote hain hain hum ko overcome kar paingke. So aapas mein trust ka talu kaim hoga jab aap aapas mein communicate karoge aur wo communication to way honi chahiye. Another important thing is that you are able to come up with shared values aapke liye tarji haat kya hain, aap kis baat ko value dere ho, un ke liye tarji haat kya hain, wo kis baat ko value dere hain, aapas mein tamam kizon ka mamala settle hona boh zaroori hain. And then there would be 360 degree feedback. In this 360 degree feedback mein, dono parties ko ye baat clear ho ke kaha par kami hai aapka home, profession, community and self. So tamam log jo involve hain un sab ka aapas mein taluk aur mamala wo bohot clear wo hona chahiye. Kyuki jab tak aapas mein clarity nahi hogi aap ke liye difficult hoga situations ko manage karna. Dear students, agar hame saari baat ko conclude karein, to yaad rakhyeega ke apne stake holders ke saath hame apne expectations share karee hain, hame unke khyaalat ko sunna hain aur apne khyaalat ka izhaar wo karna hain. Is two way communication se hum behhter toh par apne creativity, innovation, satisfaction and higher performance ko acheev wo kare paayenge. Thank you.