 Hi everybody, thanks for joining this TechSoup hosted online discussion for a fiscal year in reminder And it's all about planning. I'm Aretha Simons. I'm the webinar producer here and today I wanted to introduce our webinar intern Kevin Wong. Kevin, would you wade? All right. I got Alan in my screen. So I'm gonna change my settings Kevin yeah, that's Kevin Wong. He's doing a great job. He's gonna be with us for the summer I'm so excited and thank you all for joining us again. I'm gonna introduce our speaker for today and just a moment But before I do, let me show you how you can engage if this is your first time here on our TechSoup webinars Please keep your microphones on mute that will help keep the quality of the recording everybody can hear If you have a question use the raise your hand option At the end of the session, but sometimes people say I can't find it So just you know, do the raise your hand like that and we'll catch you and ask you to unmute yourself the closed caption I'm gonna turn this on right now. So if you need the closed caption, it has been enabled So you'll be able to read the transcript check your email in about two days We'll email you the replay of the webinar and I'm gonna go ahead and move it all the way and turn it over to Nick Ben he's Nick has so many titles I'm gonna get it wrong Nick's gonna give you his title right now because he works so many ads So Nick Ben always a pleasure and I'm looking forward to learning from you today. Thank you Thanks, Aretha and Hi everybody, I won't even say good morning because I know we've got folks from a lot of different places on this zoom session today But I'm coming to you live from Oakland, California here on the west coast and it's just 10 o'clock here It's beautiful sunny day in Oakland But I hope that everybody's got good weather and a good day ahead of you wherever you are My name is Nick Finn. I've been with TechSoup for almost eight years now And I've held a variety of roles there these days I'm a senior director on on growth and marketing and and in the day-to-day of what that really means is I drink a lot of coffee And I do a lot working with the various technology partners that TechSoup works with so big corporations from Microsoft, Adobe, Intuit All the way down to our very smallest partners all who have offers in the TechSoup catalog To help nonprofits do what they do best Which is the good work in our communities working with all sorts of different populations doing public education public services And I want to start by just simply saying to all of you who are on this call today. Thank you Thanks for being willing to put your career into nonprofits And to make the effort to make the world a better place It seems like every day right now we find a new challenge that needs to be addressed in one way or another But I've worked in nonprofits and advocacy for a long time And have always really enjoyed the people that I've met during that experience and really felt like You know, these are the special folks who really are working hard to make the world a better place So I just want to thank you from the start for being part of that For some of you TechSoup may be a new organization to work with for others You've been with us for a long time and hopefully we've been helpful to you in one way or another Hopefully multiple ways But if you're new to TechSoup, I want to just quickly explain kind of who we are and what we do TechSoup sits at the intersection between technology and nonprofits We believe that technology can be an extremely powerful and effective tool We also know that it can be an expensive tool and it can be a hard tool to fully understand all the time And so we believe that nonprofits can benefit greatly From using technology to help manage staff to help execute their mission in the community But we also know that sometimes you need some help Getting the right technology platforms chosen Implementing them correctly Asking questions when you need answers And let's be honest. That's not always easy to get If you work with a giant technology company And you've tried to sit on chat before or call in with a question about something Let's be real. You could spend an awful long time waiting to get an answer And also sometimes those answers are designed for businesses and other big corporations And don't take into account the differences and uniqueness of how nonprofits operate Today's session is about fiscal year-end planning And let me preface it by saying that Over time we've really learned that nonprofits Have quite a diverse set of fiscal year-ends For a long time It's been understood generally that for most nonprofits the end of June is the fiscal year-end calendar Where they where they reset the books they start looking forward to what the next year is But more and more we're also seeing a whole lot of folks who are using December as the end of their fiscal year as well And so before I get fully going here I do want to ask if folks could just drop into chat really quickly What month is your fiscal year-end? What is the last month of your budgeting process? Because that's what we're going to talk about today and it'd be really great to Well already I can see in chat. We've got a whole lot of different A lot of different answers here, but most of them are June and December, which is great Well, why does fiscal year-end matter for technology budgeting? Let me advance my slides here and talk about this There've been a lot of different reasons why that fiscal year-end deadline matters for tech planning and it's changed over time It used to be in the early days of tech soup When our microsoft program was very different That that the fiscal year-end was sort of when we reset what was called allotments from microsoft allotments meaning That there was a certain number of licenses That nonprofits could get through microsoft at you know, the really affordable rate that tech soup is able to provide nonprofits Over time As more and more software has really just migrated to the cloud and become software as a service The licensing requirements around that are completely different And so those allotments really don't hold true for that microsoft catalog anymore However, there are still other reasons why the fiscal year-end matters in technology budgeting and planning the first one really is because We're all overloaded in our jobs and sometimes a deadline Forces us to remember that we have to think about what's coming down the pike six years or six months twelve months down the road So planning for 2023 is pretty important to at least be top of mind right now and everybody on this call probably has a unique and different set of circumstances dictating what 2023 is going to look like for them But for lots of folks common threads are looking ahead about how staffing changes are going to impact which licenses you need How many licenses you need what products you may need to be using differently next year as staffing or volunteer Volunteers come in to help with different tech platforms. You may be using A second reason is we often find Toward the end of the fiscal year, you know There's two or three projects that you planned on completing at the start of the year and set budget aside for that didn't happen They didn't come to fruition for one reason or another And we know that when we tell our boards the tech soup is the same by the way We're a 501 c3 2 right so we have to propose our budget just like you do and we have to make sure that we hit our targets When you get toward the end of the year though, you're looking at what budget remains What may have not been completely used up and Smart spending pattern means use what you've got in the budget right now to make sure you're planning ahead for next year rather than just You know skipping through into the next year and then realizing you may be tighter on something than you need Um And then the third thing is those allotment resets like I mentioned now Although they don't apply for the microsoft program the way they used to in the past There are still Several products in the tech soup catalog that do have allotment restrictions Meaning there's a set number of licenses that you can get and so If if one of those products one of those specialized things is something that your nonprofit is using you're interested in You should just know about those allotment resets Um So as I already mentioned on the planning for 2023 piece It's really thinking about the licenses that you're going to need in the coming year Um, and how those licenses might be different Um, I don't think any of us are in the position to be expanding wildly with staff count these days Um, but if you do have new staff coming in, uh, you've got to keep an eye on how many of those licenses you need whether it's for you know into it quickbooks online or Microsoft 365 if those are the platforms you're using maybe you're using older um, microsoft office standard still Um, which is available as a discount through tech soup is not a cloud product early Um, but you got to keep those license counts in mind um, and along with those license counts honestly is One of the bigger budget items for most nonprofits, which is hardware Um, and if you've been needing to procure hardware in the past two years You know that the supply chain impact of cobit has been significant. It's made getting things harder It's made some things more expensive We've tried really really hard to keep a line of hardware available to nonprofits Our refurbished hardware program is still going well Um, and we also have these relationships with del with lenovo with hp Um, but hardware is obviously more expensive than a single license of most software packages So if you're planning ahead for next year make sure you have a hardware line item put in there Um platforms themselves matter Are you switching to different platforms for next year? Maybe you've chosen a new email marketing system? Maybe you've got a new project management system like asana or as a lot of folks did in the last two years switched off paper and pencil accounting On to into a quick books online or something similar Um, those new platforms and training around them are important to keep in mind as budget items Um, and then maybe you've got changes to internal systems that you're trying to make Um, again that might in that might produce consultant costs You may be engaged with the tech soup services group as well Um, but these are line items to really think about as you head into 2023 Even if you conclude that you don't have a dollar amount that you need to put in there Think about having those line items in there as well Um the incomplete work plans That I mentioned already are a good source to just you know Consider like did you not get as many licenses of something as you wanted? Um, another thing a lot of nonprofits will find is that they've dropped platforms during the year and aren't using them anymore Have canceled their subscription and so there might be monthly fees associated with that that you're no longer paying that are in fact still in your budget Um, if you have had a hard time getting hardware Um, you know again planning for 2023 you got to look at that whether or not there's laptops or desktops in particular Um, and I've already mentioned these license counts a few times so Now I want to talk about the allotment resets at tech soup and one thing I want to call out about these slides First of all, you will get a copy of the deck afterwards. So if this is a helpful webinar for you You'll get these materials and they have live links on it. Each of the slides. I'm going to share with you right now Does have a url at the bottom of it Um, and uh, if you click on that url, it's going to take you to content pieces We've developed this year which sort of have more of the backup information around these allotment resets um but there's a There's kind of four buckets to think about on the allotment resets. There are some uh products where we're talking about a limit of one license per non-profit Um for the lifetime of the nonprofit there are others where there's a limit of one license per year Um, and then plenty of them are multiple licenses per year or unlimited Um for some on that second bullet the limit of one license per year There's a I don't want to call it sneaky, but I haven't found a better word yet There's a sneaky way you can sort of get around that which is if you order a license in june You could order a second license in july after that fiscal year and reset you would be able to work with both licenses Um, it's probably not the case that most folks on this call need to worry about that But if you're one of the edge use cases where in fact you do need two licenses of something where there's a limit in place You know, take a look at that as a way to get around it Um, but most of all, uh, I recommend just taking a look at that blog post itself Running through some of the license and products in there And seeing if there's anything specific That you think is important some of the products that you know come right out of there Which have that limit of one allotment for fiscal year The amazon web services zoom which we're using right now dash lane and araba and air slate ifax as a veya dharma merchant services file maker which has a devoted following um donor perfect and then quick books made easy which is video training for folks who are using quick books And i'm not going to scroll through the whole um through the whole blog post But it has all the details you might need around those single allotment uh resets so Another major item i've mentioned a couple of times already is hardware um, and while i'm not going deep into pricing on that that blog post at the bottom does have the links to the places in the tech soup catalog where those hardware offers are uh are provided and shared and you can click into those as best you want, but um You know as a reminder tech soup does a healthy line of business with several different refurbishers Who take you know what we might call gently used hardware? um, and it goes through a certified refurbishment process to make sure you know it works That it's good hardware that there's no issues with it um, and then those are you know available through tech soup um, and it's been a great way to bypass some of the supply chain issues for both laptops and desktops over the last two years um They still have their own supply chain issues. I'll be perfectly frank with you So, you know, it's not as if it's a done deal and perfect each time you make make that request But those refurbished items have been an extremely popular uh part of the tech soup catalog ever since kovat fit hit um Networking has been resurgence in the last year after that first year of kovat when everybody Went home to work many of us still are doing that um, and so the the need for networking on site was not as strong but that's kind of bouncing back and These days tech soup maintains two great partnerships with sisco and then sisco muraki lines of products Um, and so if networking is something in particular that your nonprofit is having to grapple with again I'd recommend looking at those um A perennial favorite amongst nonprofits are mobile beacon because they provide internet hot spots Libraries across the u.s. In particular are great fans of mobile beacon in many libraries. You can check out a mobile beacon Um hot spot and use it for a few days and bring it back to the library Um, but for anybody who does field work or or has connectivity issues at their nonprofit Mobile beacon has been a pretty good stopgap for folks on that and then like I mentioned Dell Lenovo and hp all provide Set product pricing through tech soup for nonprofits And uh, you know if there is if there's a powerful computer in their arsenal or some piece of hardware that you need access to Going through tech soup Is a great way to do it. I i'm seeing a question from larry here. Is it just refurbished? Yeah, I know larry It's not if the refurbished program is one program But the del program itself Is is for new hardware so you can get new hardware from del through tech soup Although you will also see that in the refurbished hardware category. There are plenty of del computers as well um All right, so that's a quick uh quick overview on hardware and please do feel free to drop any hardware related questions You may have in chat um I want to address quickly The needs of small nonprofits in particular And I mean I really mean small but mighty nonprofits But you know they're nonprofits that don't have budgets of tens of millions of dollars and Frankly, we know these days that a large number of nonprofits created in the u.s. Every year are small nonprofits It's folks who are launching a startup effort to make a difference on a particular issue or in their community or provide a service And there may only be one staff person at that nonprofit Or one or two And for them You know the needs are a little bit different for instance You're probably not looking at cisco networking equipment, right? And in fact my guess is for many Everybody's working in a distributed manner from home or from remote offices where you're not all in the same location together um but one of the things I really want to emphasize is one As soon as covet hit and Folks were forced into the work from home scenario There was a storyline that quickly emerges a narrative the tech soup heard repeatedly And that was small nonprofits who had really relied on almost paper and pencil accounting systems or Spread across a few different excel spreadsheets And suddenly when people weren't together in the same physical location It was a real struggle to reconcile books to close books at the end of the fiscal year And for sure quick books Has always been popular at nonprofits but saw a real surge As folks, you know made that move out of paper and pencil accounting into a modern online accounting system small nonprofits Benefit most I think from the quick books online plus platform That's really the place to to really be looking at Again mobile beacon as I mentioned because it provides that hot spot ability if you don't have great connectivity where you are that helps um A vast cloud care antivirus has been a growing piece of the catalog tech soup for a couple of years But if you're looking at security options, you know, we used to work with semantech and no longer do Um, but instead we work with a vast and so that that cloud care antivirus is a is a great piece of the catalog um If you're like me You're a huge fan of adobe products in general I've used them in almost every different place of my career path along the many years Um, and uh, I would recommend looking at two in particular adobe acrobat pro is you know That's the thing you want to manage pdf to create pdf to edit pdf And we all know how essential those are but somebody sends you something You're like, oh, I need to change this and edit it And nobody can do it because you can't open it. That's why acrobat pro is really kind of the platform you want to be using for that And then photoshop elements and premiere elements bundles Think of that as sort of like a smaller and scope version of creative cloud It doesn't have all the tools in adobe creative cloud, but it may have enough Um to help you get where you're going and so I recommend taking a look at that Norton life lock is another security package which has proven very popular over the past couple of years Um, and then finally, you know tech super over the last three years has really been working to develop a line of different services for nonprofits That work in conjunction with these tech company products that we help share through the catalog because as I was saying at the start It's not just getting tech It's managing it. It's implementing it. It's making sure it's optimized and working the way that you want it There's nothing worse than getting a platform and then Realizing you don't have what you need to make it actually do what you think it should be able to do you need some help Um, and then troubleshooting in particular is a big need around those platforms So tech soup has a bunch of different services around that I'm just highlighting help desk here because again in those one-off cases where That printer just exploded or you know, everybody's got a daily help desk need of some kind That's been something that's been fairly popular Again, there's a link at the bottom for folks who are running small nonprofits If there are uh, if you want to follow that link that'll give you some extra extra thoughts around Stuff that seemed to really work for nonprofits this year um If you get tech soup's marketing emails Which I hope you do because I help I help run the team that writes a lot of those Um, you know that this year saw some very big transitions in our microsoft program You know, and as I mentioned earlier, it used to be back in the old days when you bought a copy of microsoft standard on a cd, right? Um, that there would be a limit to how many of those cds you could actually get um, but But already that is like a completely old school way of doing it and these days really people just download these platforms straight through the internet you get the um The benefit of updates and and edits to the platforms as are necessary um, and so now um in 2022 When we talk about our microsoft, um offers, there's really three that I that I want to highlight to this group um One is microsoft 365 business premium Which is what we find a lot of nonprofits really gravitate towards as the cloud version of microsoft office, right? So it's the it's the version that lets you do all the things Um, it keeps it it remains updated itself online. You're not loading it but via compact disk onto your computer um The second one that I would mention is microsoft office standard discounted office standard is not the cloud version of office It's the version that sits on your local computer, right? Um, and so what that means it is it doesn't get the benefit of lifetime updates Um, but sitting on your local computer It can still do the work that you need with word excel and all those programs that you are probably used to using um this particular Product microsoft office standard used to be available as a donation through tech soup and that changed earlier this year as microsoft Restructured their catalog. It's now available through tech soup only as a discount, but it is still available um, and uh, if you follow that link at the bottom of this slide, you'll be able to See all the microsoft offers including the direct uh Point the direct link to microsoft office standard discounted Finally, um, of course we have windows 11 updates for folks um, and uh, probably most of you have already installed windows 11 on your systems um But uh, we are a we do offer the windows 11 upgrade Um, if you haven't done the windows 11 upgrade You you may not know but you should know that you need to run a check with microsoft ahead of time with a utility to make sure that the Computer you're looking to update can actually It actually meets the technical specifications for processor speed and hard drive space, etc Um, that's this is probably old news for a lot of you though, but we do offer that windows 11 upgrade Um, and so those are the three microsoft elements worth talking about and thinking about for fiscal year in planning um yeah Finally Even though it might seem counter-intuitive one final piece of advice. I think really is worth sharing is like avoid overspending We've got to protect our budgets. They're getting tighter and tighter every week right now um, and I you know personally I know that the the danger with technology sometimes can be It's the new shiny thing and everybody wants that thing and they want to get a chance to play with it and work with it um But it's really important to think about the practical implications of whether or not you really do need it and if you do Make sure that you're taking the steps to implement it properly and that it's staffed properly um because the number of times folks implement these new platforms But then nobody adopts it internally Or there's a piece of it that seems particularly hard to manage You just have to think all those through things. You have to think those pieces through for sure And the other thing is at the same time don't be afraid to make a mistake honestly The advantage to some of these tech platforms is you can try it try it for a year And if it seems like at the end of the year this it was more hassle than it was worth or it didn't solve The problem you thought it would solve Turn it off at the end of that year stop paying for that license. Don't assume that because you've ordered it you have to have it You know for the lifetime of the tool um As you're making decisions around these platforms make sure you know the numbers For your nonprofit And that's a matter of thinking about how many users you have how many contacts you have how many donors you have um If you're a medium to large nonprofit And you're making decisions around platforms to use with thousands and thousands of people You know sometimes those platforms do price based on the number of folks in the database So you just got to think about the size of the audience that you're talking to in particular for communications digital tools um And then a piece of advice that our folks had also picked up that I really liked is like Take a deeper look at fewer products Instead of just doing a wide cast across the entire catalog and picking this and picking this and picking this I would definitely recommend narrowing down thinking about two or three things That could be helpful to your nonprofit next year and um, you know go deep on those There's no reason to pull in everything. Um, if there's not capacity to adopt it properly and to use it properly um So That's the end of what I wanted to share about fiscal year-end planning I really think that this is best thought of is an overview And what I really recommend is that when you get the email with this uh presentation in it Take a look at the content the blog posts that are linked at the bottom of each of those slides Um, and uh, that ought to make it easier to drill into anything that you really need Um, and I know I can see folks have been dropping in some great questions into chat. So I I really appreciate that um But overall, you know, I think the message is um plan ahead. We do have tools that can help you um You don't have to get them all Uh, but technology can be an extremely powerful enabler Um, and again going back to that example earlier of just simply moving off paper and pencil accounting into quick books You know the amount of time that frees up of staff The amount of accuracy your nonprofit is able to have The enhanced, you know the better relationship with board and donors because you can quickly share digitally like here's where our books are This is you know, we know exactly where we are budgetarily right now Those things are all extremely important Um, and finally if you have everything you need at this point Great. I hope the tech soup has been helpful. I hope that what we've provided You know really is meaningful and gets you Doing a better job of serving your community and Accomplishing the mission in your you know in your mission statement um But if you do need help on implementing those platforms If you need advice and support about how to use them better or something just doesn't seem to be working the way it should It's the tech soup services division. I think that can be most helpful to you And I think what you'll really see over the next several years Is that between the services we offer and our whole line of courses? education itself around technology Not just the licenses for the platforms, but actual education around it how to use it how to implement it What works what doesn't work? Those will be the things I think that tech soup will kind of become even more known for over the next several years. So Um, I'll leave it at that. Thank you all again for the work that you're doing Um, you know, I hope our 32 minutes here has been helpful Um, and again, if you do have questions, please feel free to stick around drop them into chat and and we'll try to get them all answered Awesome. Thank you so much. Nick. Would you stop sharing your screen so I could see Everyone if you have a question, please use a raise your hand option. I know Kevin Mulhall and Kevin Wong and Gail Carpenter was putting a lot of great links in the chat any questions for nick Okay, adrian, you're raising you're waving your hand. Go ahead and I'll meet yourself Oh, I don't have any questions. I was just waving as I promote camera Hi adrian I will say a great tip. I'm a tech person to use a great tip everything you say with uh spot on. I loved it Thank you. I'm glad Yeah, awesome anyone else Have a question for nick or gail I just like to know are there any old videos? Um My grandson can get on here and just whip through the internet and do stuff But I'm trying to get up to speed on things so that I can bring my organization up to speed So we have um tech soup youtube channel and the videos are like in categories So you'll see webinars and you'll see different titles and you'll see um Office hours just different different categories or playlists if you will So yeah, we have hundreds and hundreds of videos There's also a great line of tech soup courses around a lot of stuff. Um, if you're feeling like that's uh, you know That's the kind of direction you want to go. Yeah, if you just go to techsoup.org You should be able to get straight to the courses as well Yes, thank you nick totally forgot about the courses and some are in expenses as 10 30 dollars. So Yeah, awesome. Thank you Anyone else have a question Oh, christine go ahead Um, I wonder we use trello here in our nonprofit and I know asana. I think bought them Last year or something. I'm just wondering if there's any discounts available for like the amped up trello Uh through tech soup Gail, would you know about that or? Um, I I can tell you that we we do offer asana itself through the catalog I don't think trello as a standalone product is in there um Yeah, no trello is not a standalone on our side at least Yeah But we we we certainly have internal folks who use trello as well at techsoup So I know there's there's interest in that but you may look at that asana offer I don't know if it it may be would fit your need or yeah, I would recommend that. Thank you Okay, um parker I see your hand Yeah, so first I'm gonna say that trello was bought by atlas and not asana I'm just clarifying there um So my my background is in technology. I've been programming for 20 years I've been working in the technology industry for over the last decade Um, so a lot of these technologies are just my bread and butter It's very natural for me to use that technology I'm wondering if there's any tips for onboarding my volunteers who are not working in the technology space things like Slack communication e-synchronous work things like trello dashboards that You know just it just has clicked for me because that's what I've done, but it's new to them Yeah, that that is a great question. Um And I have the worst answer ever which is it depends but I think that like Most of the time when I struggle with that as somebody who manages people and volunteers and staff Um, first of all, it's a case by case basis because everybody does come with very differing levels of skills Um, but if somebody's not very comfortable particularly using these communication channels like slack for instance, or even smsing I essentially try to just force them to use those channels with me like We chat by slack like we really do that and just try to get them more and more comfortable with it um I think interpersonally we have to express a lot of patience for folks who are having a really hard time with technology um If we are techie people ourselves who tend to be the ones asked to figure stuff out all the time It's easy to be working at this break next pace which makes us almost snappy sometimes Right and and that's the hardest thing I think for folks who are a little bit tech challenged sometimes because Then they're afraid to even ask questions. So I think like there's that that interpersonal piece is just be super patient with them um, and then finally Um, give them a buddy like if there's somebody else on staff if you don't have time to be that person Um, if they can have a coach that just helps them with this here that there Um, that would be good Of course, I recommend like again taking a look at some of the tech soup courses that You know, you may you may give them a 20 minute course on You know some particular product and to say here, please, you know, watch this and get a little self educated on it Um, and then I guess I throw one more thing. I call this the grandma example, but when my mom Really needs to learn tech She's actually gotten really good at you know, doing it on youtube And so I really do sometimes just push people like you go get on youtube Start googling things become comfortable with how to ask these questions online yourself That was good. Nick. I'm glad you answered that That was great. My my experience has been with non-technical people a lot but that work in technology companies So this is all new to me. Appreciate your feedback. Sure Yeah, thank you. I especially appreciate that. Um, If I trade I'm a cardiovascular tech technologist And so if I get on here if I get on here and start talking about a p-wave and q-wave Of the heart the positive and negative Everybody would be lost. But for me, it's just it's just natural So sometime I I'm that person that's like, okay, I asked a question and You know Kind of got my feelings hurt, but I can tell you about your heart and that's that's kind of the engine that you need to keep going So I appreciate that That's awesome. Well, I appreciate lots of love out to all the folks who work in healthcare. Um, so yeah, thank you for your comment Yeah, adrian. I'll see your hand raised I just want to act because I'm I'm in this space. Um, and I'm a small nonprofit of one and one of the things that it's so, um You know, you're trying to figure out what to do and one of my one of the things that we kind of implemented or me Uh was knowledge base. We use workplace. We got some tech suits and that whole thing and um, the knowledge base if you create like short little videos Uh, because people are going to be asking you're especially volunteers. We have all volunteers I step up from mental health and so I got to a point of like I can't I gotta do grants I don't have time to do another training right now. And so I decided to create Uh video short videos about specific things that everybody keeps on asking me about and I made a whole like kind of um, A video training section how to and I'm telling you that's the best way Uh for sure to do it, you know In the beginning, it's going to be a lot of pain because you have to do all that first But in the end at the back end, it's going to save you so much time So when you do an onboarding for a volunteer, you say hey, here's the onboarding volunteer section Here's all the videos you need to look at etc etc. I can do a whole Training webinar on that That is major and how do you how do you make those videos? What do you use? Okay, I use a couple things. Well, we have google meat. We have snag it I don't know if that's part of the thing and we use another I know it's a new thing. Um What's the name of that thing? Uh loomy loom Loom, right? So, you know various various things that I have Um, I I use a click up just to let you guys know so it's built in and I make a video for that But basically you too, you know, I just got to use my camera and I upload the video and I uh, Because great thing about workplace. Um But meta it it just kind of embeds the youtube video and it's the best it's the best thing youtube i'm telling you That's excellent advice though. Yeah so Hi Carlos, I see your hand raised Yeah, thank you. Um, I am new to the library. I come I come from technology, but I'm new to the library itself So I'm new to TechSoup. So is there um, you know, um We are interested in migrating to like an office 365 cloud-based type of solution is TechSoup Either help with uh licensing or support or do anything in that space Um complicated answer to that Carlos and I'm actually going to ask that one of the folks that we have helping in chat Kind of pick up this thread with you, but but in the short version Microsoft's offers for libraries are a specific thing Um, and and and don't necessarily match all the offers that we have for nonprofits because libraries are a very defined thing to microsoft Um, but uh, yeah, I'll let Kevin Kevin Mulhall in chat is going to pick up that conversation with you and help you Kind of sort through what those options are Okay, thank you Yeah, Kevin just put his email in chat if you want to go ahead and write that down Kevin. Did you want to say anything? Yeah, no anybody and everybody is free to to give me a To give me a shout out for any questions that they have our team is here to support you I've thoroughly enjoyed what's been said to Adrienne's point We're microsoft stream users and nick has nick brought up And everybody was parker to me when it comes to self education And whatever tools you have if you can create a learning management system using them like we do in SharePoint Um, and then empower your people to learn to buddy up to nick's point was great about that Um, and i'm a video guy. I'm a visual person So wherever possible where you can create that kind of content to help support your users, please do Thank you, Kevin. Hi, Michael. I'll see your hand raised. Oh gail. Did you want to say something? Oh, um, no, I just want to do also. I'll include my email and chat I am here more not to tell you about what we have today But what I hope to have us bring to you tomorrow. So if there are solutions I've been jotting down The things that you've mentioned earlier about loom and snag it and that's going to a growing list of things that we're Exploring to find partners that will help us expand the resources You know be it microphones or software for doing podcasts for doing recordings for doing higher quality videos You know, you guys are always needing to tell your story effectively And we're really looking to find people that have The ability and the bandwidth to want to bring their resources tech soup Like everything else in the pandemic hardware as nick mentioned earlier is particularly difficult And when somebody's struggling just to you meet existing commercial demand Convincing them to create a separate nonprofit Special offer is uh complicated But you know, please if you have two pathways, I'll include my email But also if you go to our forums if you're registered on tech soup, you can just drop me a note In a forum entitled the technology wish list and that is something that I monitor every day. So You have a lot of different ways to tell us what you need and I can't guarantee we can bring you everything But we're always going to try Awesome. Thank you. All right. We'll take these last two questions. Michael and then linda All right. Um, I had a question about the mobile mobile beacon hot spots We offer 4g version of the five year What a great question. I don't know the answer to that. I'm sorry. I'll ask somebody in chat to field that But I don't know Okay, and um what sort of discount was it that you had for those hot spots? Was it just like A discount at monthly rate or the devices is self discounted or free or what? I Okay, I'm seeing it. I'm seeing in chat that they should be 5g enabled and let me just let me just grab you the link for for mobile beacon Yeah, I know give you all the information. I'm gonna go ahead and mute you. I hear a lot of background noise But was that your last question? I don't want to That was thank you so much for that question. Hi linda Hi, um, so we are a nonprofit hospice foundation In the pacific northwest and all of our volunteers really work from home. We don't have a You know on-site Bases but what what our biggest issue right now is a donor base We have been using various versions of excel and we need something more sophisticated Um, and so that's our biggest issue and I was wondering what kind of recommendation you might have Yeah, go ahead Nick. I was going to say a common question. Um, very fair to ask complex answer Yeah, would be you know I I think immediately of two different things One is a crm or customer relationship management database, right? It's a database That you're gonna keep all your folks in and then the second is that there are specific donor platforms like Donor perfect. There are software packages designed specifically for the interaction with only donors Those are the two things to look at Tech soups got lots of both of them. I'll let somebody pick that up and chat for sure Okay. All right. Thank you Yeah, there were lots of people saying they were using asana and some other ones um in the chat earlier Um, I want to thank everybody for being here. Um, nick. What a great job I'll always learn switch it up this year and I learned a lot more this year. So that was awesome Thank you gale for coming on kevin moha and kevin one. Thank you for being in the background Hey, listen everybody um as you're taking care of everybody else Please make sure that you take care of yourself and have a great day. Bye everybody It's been a pleasure. Thanks everyone. Good meeting you all. Bye guys. Bye. Thank you. Thank you. Have a good one