 Live from Las Vegas, it's theCUBE. Covering Dell Technologies World 2019. Brought to you by Dell Technologies and its ecosystem partners. Welcome back to Dell Technologies World. Lisa Martin with Rebecca Knight for the first time hosting together. And I have to say, this is probably one of my favorite times of Dell Technologies World because we have dogs on theCUBE. Joining us from Michael Angel Paz, we've got Alicia Hallibrand, she's back. She's a CUBE veteran. Yes, I was here last year. I was really excited. You're a volunteer, here's Odie and Gracie. And holding Gracie is Denise Michaels-Cock's Global Experiential Marketing from Dell Technologies. Denise, thank you for joining us as well. Certainly, thanks for having us. There's a lot of female power on theCUBE right now. There it is, awesome. Look at Odie, he's just letting us have our moment. A little alpha male, just hanging out with us. Alicia, it's so great to have you back on theCUBE. Yes, really fun. We have enjoyed being, having our set next to Michael's Angel Paz again this year. It's so great to hear barking when you're talking about technology. I think I'm at home. So true. Talk to us a little bit about Michael's Angel Paz, your experience as a volunteer at Odie and Gracie, too. Well, first of all, Michael Angel Paz is, was a, it's a non-profit established in Las Vegas. And they have three main programs. They have a community dog program, which really strengthens the bonds between people and their animals. And they have a therapy dog program, which is what these lovelies are part of. And we just love to bring joy and delight everywhere we go. And then they also have service dog training, which allows people with autism or with if they have mobility issues or any kind of medical alert. So that's the main process of what Michael Angel Paz does. We are volunteers with them. We have loved being volunteers with them. Odie is blind and we managed to get him through the therapy dog program. And we love to come to conferences and just really help people feel better. And Gracie, of course, is just a little beauty, so yeah. So Denise, tell me a little bit about why Dell has partnered with this, with this organization, which is a great organization. And why might people need to feel better when they're at a tech conference and maybe related to this morning's keynote address with the anxiety sometimes that technology insights. We do like to say we think of everything for Dell Technologies World. So what is one more thing? How to surprise and delight our customers and attendees here. And also it's really important for us as Dell Technologies to give back to the community. And so it's a great opportunity to give back to a great organization like Michael's Angels Paz and surprise and delight our guests with the therapy dogs to pet. Because you know, when you go to a conference, when you travel, you miss your pets a lot. A lot of people miss their dogs. And so we are here for them to get a dog fix or maybe just come in for a few minutes, distress, pet some dogs, come out happy. Everyone who walks in walks in smiling and walks out smiling bigger. So it's a great place to work here too. Yeah, we were hearing last year that Michael Angel Paz exhibit, exhibit was one of the most popular places for 14, 15,000 people to congregate. Are you, did you experience the same thing this year? Yes, definitely, definitely. It's been really, it's been really busy. Like these little ebbs and flows, like you just catch a breath and then 25 people are there and they're all like, oh my God, dogs! It's so great, it's so great to see people relax and be able to kind of sit down and take a breath, which I think is really hard in a conference like this. It is, and it's also, as Denise said you mentioned, it's nice to recognize that they're all people. They all have families, a lot of them. Whether they're pet owners or not, it's just a nice way to just sort of get back to reality. Maybe come down from the cloud. Right. And actually have a little bit of something that just brings, just a smile to your heart. Yes. Bring some joy even without technology. So we know the humans love it, but here are the pups, how are they doing? Because as you said, they usually are going to hospitals, they're usually going to old age homes. Right, right. And men, how are they handling this? They handle it amazingly. They love to come, you know, the energy is very, very different. So they can be a little bit more rambunctious. They can move a little bit more because they're not working with somebody that is in hospice or, you know, has an illness. So it's people who are exactly feeling sad that they don't have their animals with them and they get to get cuddled and squeezed and they love it. So it's a wonderful experience for them. They love to do it. She kind of looks a little sleepy, but that's kind of her way of being. Like she just melts into your arms. Yeah, she just loves it. What is some of the reactions, Alisha, that you've experienced out in the field, like for example, in a hospital or a hospice organization or environment that you see patients. Oh yeah, they light up. They light up. I mean, when you go to a hospital, people are in a hospital and so everything is very regimented. They're woken up in the middle of the night to do whatever needs to be done. And people are kind of like talking about them but not actually to them and that animals don't differentiate. They're just like, we want to sit with you and that's what we're going to do. We're just going to sit with you. And so it gives them a moment to just relax again and not have to think about when's the next blood draw, when's the next thing that's going to happen. So it's a really wonderful, relaxing experience for them. And the joy that it brings. And I think there's a lot of healing in that that when you feel good, you feel good. You have the ability to heal better. And so I think therapy dogs are so important in a hospital environment. And this is a two-step sort of certification program. They become a therapy dog first and then they would become a service dog. Or can they go into a hospital as a therapy dog? You go in as a therapy dog. Yes, so that's the work that these guys do. Service dogs are more about if you have something, an illness or that you have some mobility issues that you need balance or you need, if you have PTSD, that you need to have a dog with you all the time just to kind of keep you together. Which I think everybody understands that it feels good to have an animal with you. So these guys are therapy dogs, which is not the service dogs. Got it, yeah. Denise, this is your baby, this show. Congratulations, it was a great show. 15,000 attendees, so many partners, so many, and a lot of great energy and a great vibe. Can you just talk a little bit about what this year's event, this Dell World Technologies has meant to you? This has been a great event every year. It's a great event. But this year, the energy is even higher. It's so positive. It's always really positive to be here anyway. And so many more people this year too. It's just a constant go-go energy all the time. And it's wonderful, it's so fun. I love being part of the organization and proud to be able to say that I helped in some little bit put this together. And so I'm just happy to be here. I'm proud to be a part of Dell Technologies too. So Denise, before we let you go and get some well-deserved glass, this is also a charity and a philanthropy that's close to Michael Dell's heart. Can you explain a little bit about that and how he helps veterans in this way? Well, with how Michael helps veterans or Michael's angels pause helps veterans because they both do. Michael, let's talk about Michael Dell first. And this is kind of his thing. Okay, yes, yes. Well, it's like for Dell itself and Michael Dell too, it's very important to him to give back to the communities is important to us all. And that's a big part of what we do. And this, in contributing to that, now contributing to veterans like these guys go to veteran homes and help with them. Now Dell itself and Michael Dell also contributes to many veteran organizations helping veterans with PTSD. And we saw that last year at Dell World talking a lot about working with veterans, working through PTSD with the art for veterans. And so there's many organizations like that that we work with our Dell Technologies and Michael Dell works with and that to give back. Excellent. We heard that maybe there was some support, financial support for dogs that go through the service training to become service dogs for veterans, which is a pretty extensive process and quite expensive. So it's nice to hear how much it really does mean to the heart of Dell. Denise, Alicia, thank you so much for joining. Thank you. And of course, Odie and Gracie. Yay, you're all very cute alumni. They are. Thanks guys. You certainly brought a smile to my heart. Now I got to go home to my dog before she's like. Right, jealous. Exactly. For Rebecca Knight, I'm Lisa Martin. You're watching theCUBE live from Dell Technologies World 2019. Thanks so much for watching.