 What we have for our last session for today is as you can see from our screen here is And I'm good There you go Kendra we can see you We have a off-site guest with us this afternoon This is Kendra Morgan. She is from Web Junction and she is actually out in Seattle right now. I Am in Seattle. Yes Yes, she's in Seattle wasn't able to come here today to be this but she is going to talk to us now about Web Junction and Tech Atlas for libraries a source a resource in Web Junction that you can use to do all this tech planning stuff That we've been talking about This today this afternoon, so I am going to hand it over to you and you are good to go Kendra All right. Thanks so much. I am sorry. I couldn't be with you all It was a bit of a conflict this week, but I hope that everything is going well It sounded like you had some great sessions lined up, so I hope that all went really smoothly for day one and I'm going to be talking a little bit about Tech Atlas for libraries. I think you know in the previous session you heard about All the stuff that goes into your technology plan and how to do that successfully and I'm going to talk a little bit about Tech Atlas for libraries, which is a free resource that's made available through Web Junction and It's a tool that some of you may be familiar with if you did the Gates Foundation's opportunity online grant you may have used Tech Atlas to complete an inventory and The tool continues to be available for anyone to use both for technology planning and for inventory management purposes So we're going to talk a little bit about how you can use some of those features in Tech Atlas And my face is just going to go away for a little while I'm going to move back to a live demo of Tech Atlas in a little bit So I'll pull the the webcam back up when we get there So some of the things that we're going to cover today are how to access and log in to the account Navigating through the technology planning features And then we're also going to look at some of the other tools that are in Tech Atlas that are available to you including how to create an inventory and how to use event tracker Which is a kind of like a help desk tool that you have access to As part of the inventory and it can be helpful for keeping track of problems and issues as well as solutions to Technology problems in the library that you might be able to use in the future as a bit of a knowledge base So I know that there is a chat window and I do have it open So if anything comes up as I'm going through do feel free to put in your questions I'll also have some time at the end to address those as well But this will be pretty informal So if you have anything along the way that you'd like me to clarify Don't hesitate to put that in or hang on to your question for the end and we'll make sure we get it answered So just a quick overview about Tech Atlas It is a free service of Web Junction and it's funded by the Bill and Melinda Gates Foundation It's a free service to libraries and it includes all the tools including technology planning inventory management and And the grant management and reporting tools that I mentioned earlier If many libraries already have a Tech Atlas account, so you may not need to create one You can feel free to get in touch with me after this session if you think maybe your library does have an account I can work to get you connected to that so when we talk about Tech Atlas as a Planning tool one of the things that I like to emphasize to people is that it's really just part of the solution when you're when you're Looking at looking at it as a planning tool so you can have your car But without the gas and the map and the time and a destination Doesn't do you a whole lot of good So when it comes to technology planning so much of the content that you heard in the previous session is Really critical and that's the meat of your planning process And you need to have all of those things in order to use the planning feature in Tech Atlas and so It's really I often liken it to a container to help organize your information and you'll see how it's Broken down when we get into the live demo And so the website for accessing Tech Atlas is webjunction.TechAtlas.org And I'm going to go ahead and switch over to a live demo now, and I'll pull the The webcam back up So I'm going to go ahead and log in to the account And so this is my Tech Atlas for libraries account. It has several tabs here at the top. There's a planning tab Invent survey tab inventory and tools and reports. We'll kind of start at the top and move our way across So when we go into the planning section This is where you would actually build a technology plan And like I said, you really have to have a lot of the information that's important for putting a technology plan together For this to be successful So we're going to start by Looking at the plan years section and the way that this works is that You can choose to have as many plant years in your technology plan as possible as you would like rather and you can Deactivate the years and this is specifically connected to the budget portion of Tech Atlas But these dates that I put in also show up at the top of your technology plan when you print it out But if I wanted to I could have had three four five years worth of budget info in here that I would just hide By deactivating stuff like that. It makes the year 2010 inactive in my budget section What you'll notice throughout is wherever it's applicable There's an e-rate applicant tip and so one of the things that we've tried to do here is that whenever there's a tip That's important for e-rate applicants to know we've tried to include those details So in this case the tip is to make sure that you're explicit about what the plan year length is They've had some issues of people in the past. You've just put you know And then a year on their plan 2011 and without the specificity saying what dates it's covered It caused some issues where people There've been questions about what the actual time period was supposed to be so In my work as an e-rate coordinator, I've always recommended that people put the write out the dates very explicitly So that tip is included here and there's also a help option if you ever went as you're going through and you need little help tips our eye Monitor the tech Atlas help box as well as one of my colleagues and we're pretty accessible and available One of the things that's pretty nice about tech Atlas is that we can make Corrections and changes to information pretty quickly So if you ever find a mistake or something that you have a question about Desire me off an email and I can usually get back to you pretty quickly and figure out what's going on So anything that you go through and you have a question you can feel free to reach out to me And I'll make sure you have my email address at the end The team section is one of the things that I've always kind of been a proponent of is people who work on a technology plan together To help kind of cover all the bases and you know It really is something that can work for libraries of all sizes even smaller rural libraries Instead of being solely responsible for writing the plan if you have a board member who has an interest in technology Or a local business person who might have some some knowledge Or someone that you rely on as a consultant you can work with multiple people on putting this together and Tech Atlas allows you to save the information on who's on your team and you can actually email the Draft plan to them for review is one of the options that you have available to you You'll also notice that there are links whenever it's relevant as well to articles back on web junction That might be helpful to help to clarify some of the topics that are available here And so there isn't an article on building a technology team And how to do that successfully what what's look out for and some tips for for doing Working with the technology team. So that's a link back to that article It's pretty straightforward You see a lot of these are really just fill in the blank boxes So I mentioned very early on that this was like a container to hold the information So it kind of takes some of the guesswork out of formulating The layout because at the end you'll be able to download the plan into a Microsoft Word document that you can edit and adjust If you need to but it keeps things pretty organized, which is nice Your mission and vision are optional items Sometimes they're nice because it helps to give people who maybe Who didn't write the plan or who aren't as familiar with the library if you have new staff coming in and you want them To be able to read your technology plan having things in their left or mission and vision statement helps to pull everything together So that's one another option and either very simple. They're just text boxes that you can update By using the save button here and then we'll move over to the The meat of your technology plan which are the goals and objectives. So this is really where the The details of your plan start coming together and I already have some sample goals and objectives in here Obviously when you start off, it'll be a very empty page But you'll have this text box where you can enter a new goal And you just click on add new goal and it will end up in your list of goals Get right down here at the bottom. And so when I have my goal there I can actually do a couple of things. I can delete it if I need to if it doesn't Really belong or if I made a mistake. I can edit it and make changes to the text or I can add Objectives and so I'll go ahead and click on that add objectives There's an evaluation box and one of the things that if you've ever Heard the term smart and I don't know if it came up in the previous section But when you write your goals and objectives using the smart principle, which is specific Measurable attainable relevant and time bound That if you go back and you read your goals and objectives you want them to fit the smart principle And so one of the things that is important is that measurable aspect. How will you know you're successful? So we added in a place for people to put in an evaluation component and this could be you know Something as simple as you want to see Traffic to your website increased by five percent in the next year and so you could put that goal there By saying, you know exactly what the five percent look like is it one thousand visits to your site? Is it two hundred? That's one way to do that You can also put in a deadline and these will all print out as part of your technology plan at the end There's also going to be another place where we look at how you can use evaluation to really look at the whole plan and evaluate the planning process One layer deeper is an activity level Depends on what type of planner you are a lot of people don't use the activity level because it's too detailed And so it really depends on your personal preference if you want to put in activities But you can put in very specific tasks and things that Need to be accomplished in order to get the goal finished And so that's another feature that you can use if you want to and I'll go back and show you an example of what that looks like So here's an example and in here we say we're going to replace the library's web server and software by December 2011 and the first activity that I included was to be able to define what that hardware and software looks like So that was listed as an activity, but it's not a requirement when it comes to planning. It is a feature That's available to you In tech Atlas if you wanted to use it one of the things to remember about all of tech Atlas is that it's kind of all a cart You can take the pieces that are valuable to you and not worry about the other ones You can use all of them use none of them Whatever is most valuable to you. So the flexibility is there So a lot of people have actually used tech Atlas to put together Their goals and objectives and write those but they do their budget somewhere else So that's a good example if you already do your budget in the spreadsheet or in You know an Excel or you have Software the budgeting is done is another division or department You don't have to do that here to be able to finish your technology plan You can still use the features in tech Atlas As you need to so there's a great article that Is about writing goals and objectives that was based on some work that was done at the State Library of Kansas So they have some great tips on writing goals and objectives as well And again those links just go straight back to resources either articles or the e-rate applicant tips right There's also a place for a professional development statement Generally what I recommend people do is that if you have Especially if you are participating in e-rate if there's something in your library that you're doing You have to make sure part of the e-rate thing is to make sure that people are trained on new technologies So that the library can use them effectively So if there's a training requirement with some new software or hardware that you're bringing in I usually encourage people to actually Put that down as a goal or activity so that it's explicit But you can also have a general statement about your library's approach to professional development. So do you Encourage people to take free webinars. You encourage people to go to things like the technology summer camp You know options like that are a good thing to include in this strategy and as a catch-all statement And again, sometimes we have to think about The content that goes into the technology plan as something that's going to be read by someone who isn't Completely familiar with the way they operate the way the library operates. They could be new a board member Sometimes don't understand some of the nuances. You want to make sure that you you're writing In some cases so that other people can understand it not just the person who wrote it and sometimes statements like this can be helpful In that scenario, but it's not required. It's just an option The budget which really everyone's favorite thing, right? That's the light trying to figure out how you're going to pay for everything So there are a couple of ways that you can budget in Tech Atlas and You can either budget at the objective level, which is by far the most popular or At the activity level and remember I said a lot of people often don't budget at the activity level or don't put in Activities just because they're not and they're generally a little too detailed for most people But if you budget at the objective level, which is most common You get the chance to create budget categories and funding sources So these are how you want to organize the budget that's available to you or that you're planning to use so in this case I've created three Funding categories hardware software and staffing and I've created five funding sources And so these are just examples of what those funding sources might look like You can put in anything that you want that would be practical or that would apply to your library situation You can change these at any time even if you've gone in and you've already started doing your budgeting if you Realize that there are a few other areas that you would like to add in never too late to go back and make that adjustment So go ahead and open up an example of what the budget worksheet looks like I think I need to stretch this out just a little bit. I'll cover that up a bit And so back at the beginning I showed you and I'll switch back here real quickly But the plan year is the only year that's active here is 2011 If I make 2010 active, I'll just show you In the worksheet But now we have two columns 2010 2011 the category and the source of funds So you'll see that here all of my gold and then the four For objectives that I had associated with that and if I edit this Go ahead and click on the edit button in the spreadsheet I can go ahead and enter in all of the details for the budget So like so here's one that's simple right install virus protection software on any every computer And so I'm going to say that in 2011 that's going to cost me $225 and I'm going to pay for it with local funds That's pretty straightforward and it's just a drop-down menu These are the categories that you set up on the previous page and then the funding sources as well So they can all be edited and changed and we'll see we'll go and this is the sample one that I created So I'll go ahead and put in An example go back up and save the page And now I can pull up an example on the budget summary. So this is a page summary that shows me what it essentially looked like when I print out this The budget so I've got $13,000 in 2010 and $225 in 2011 and It also shows me where I have allocated my funds. So I've got $10,000 and where in 2010 $225 in software in 2011 So it's broken down and organized to help you see the categories that you've used and again if you are to use a Dating software in your library and this isn't This is just duplicating your work There'd be no point in doing it because you can just print out what you've already done and attach it the thing That's important is just to be flexible with it and understand What I'm going to help you do your job more effectively and that's what we try to do and show people are essential That might help them in Their work and make things a little bit easier. So There's also a general I mentioned the ability to do an evaluation at the objective level Which is a really great idea to help remind you about the What's required to understand if things are successful and and what I found over the years is that some people are very hesitant to put in Specifics about Evaluation because we're concerned about what happens when they don't reach those goals and one of the things that I think is very true about the technology and and really any of the goals that we set up is that if you don't Kind of do a debrief or understand what made something successful or perhaps made it not successful even more importantly We either get ourselves in the situation where we repeat the same mistakes Or we avoid doing things that could potentially be really beneficial because of a lack of understanding I think one of my least great things is when people say oh tried that it didn't work But they can't articulate what it was that didn't work It's just kind of got this legacy feeling in some places where like oh those things just don't work If we do them and what you really want to be able to understand was was it a lack of budget to people? You know did you have a major staff change? Did it turn out that the community just wasn't interested in it even though you did a great campaign around encouraging for example usage of a certain resource? But being able to really understand what didn't work is is just as helpful And so putting in evaluations can be a very valuable step in understanding how to most effectively spend the library of time and resources in the future so I think it's a good idea even when it's a little painful sometimes There also this this is just a place that we added at the request of I see this been a long time since I've been in this stage At the request of one of the state libraries that we work with they wanted all of their libraries to be able to put their policies that were related to computing in a single place and They were able to upload you can upload a PDF or a Word document or you can just put in a link to say yep, we've got an updated Internet use policy this is An example here that we've linked to and it's just a way to say okay We've got all these things. We've updated it recently Or it might draw attention to the fact that a policy hasn't been updated recently This does not get included in the technology plan. So no worries about whether or not you use this at all the Download technology plan is where you would actually print out or download a copy to your computer of the technology plan that you've created in Tech Atlas and This is an example of what it looks like. So this is just the HTML version This is the inventory. We're going to talk about that next and Everything that's included there in your inventory can get included here And then here are the goals and objectives that are broken down that we looked at earlier. So There's lots of information That you can use and what I really encourage people to do is that once they've downloaded the technology plan is that you Can continue to edit it and make it change the font change the layout a little bit But the content is really there which is helpful One of the things I always like to be added is a kind of recent history update If you show you know, this is what's happened in the last three years in the library. We got a new automation system We bought on the computer or something again when you keep in mind that the person who's reading it may not know Things that have happened in the recent past having a little summary statement is always a useful Thing to include at the top, but there isn't a field for that in Tech Atlas So it's important that you continue to customize The technology plan is you feel fit or necessary even after it's downloaded in Tech Atlas The downside is you can't upload those back to the site. So any changes that you make offline will stay On your local computer and the changes won't be able to be pushed up to Tech Atlas. So that's the one down the bed All right, so that is the technology plan section So you can see here's the link to download it into word format or if you don't have word You can also don't download it as rich tech format. You can use it in a different application if you need to so those both of those options are there and Looking it doesn't look like there are any questions But do you feel free to put those in as we go along and I'm going to move over to inventory section now But again, if you have any questions feel free to include those Okay, so the next major Section that I want to cover is the inventory and this is probably Even more so than than the technology planning is probably what people use for most often Because we've been using this in conjunction with Gates Foundation grants, it's been used by thousands of libraries So I've seen a lot of use and a lot of people will use it for one of the grant reporting requirements And they'll continue using Tech Atlas and you are welcome to do the same If it's of interest to you and valuable to your library, we're happy that it's available So the most popular thing that people inventory are their computers and software So I'm going to show you an example of what it looks like to do this inventory It can be really simple and very quick or it can get a little bit more complicated So we'll kind of look at a range of options. So What we're looking at now is just an overview of the inventory for my fictional library the main library and then I have an East Leak branch and these are details about all the computers that I have in my inventory and Those locations were created here. So you see here's a library locations link at the top of the inventory and that got My main library in the East Lake library and you can add in as many locations as you need to Some people also use the inventory feature as a way to break up their buildings So they'll say, you know first floor. They'll say children's room Genealogy room so you can do it in whatever way makes the most sense So if you have a particularly large library, it may be really helpful for you to actually break things up by rooms if you want to so any Any setup that works for you will will generally work in here in terms of setting up your library locations. So You can certainly customize that as you need to I've got it set up to use by branches and These are computers that I've inventory So here's a couple of things that you should know so this inventory computers button takes you to a page With several inventory options that are available to you. So the local inventory tool Works on practically any windows-based PC It has windows-based PCs have a feature in them Called the windows management instrumentation that has information stored on it about your live about computer and The tool can work with that file to collect information about the Manufacturer of the computer how much memory is there how much hard drive space you have what applications are installed so it's really Valuable and it's very quick the local inventory tool collects a really comprehensive inventory in under a minute For a computer and so you don't have to sit and try and figure out what the information is The downside is is that it only works with windows PCs. So if you have Macintosh or Linux or Unix You're going to have to use a different option, but the the local tool is great if you have a windows PC We've seen it be a little spotty with Internet Explorer 8 I was glad when they came out with nine because it seemed to have fixed a lot of the issues There are just some settings that you may have problems with if you Use it with IE 8, but there's a link to how to to work around any of those problems The network inventory tool is very similar to the local tool and not it also works on windows PCs the difference is that it's designed to Crawl your network and look for computers that have the same Administrative username and password and so it will go at once and try and find as many computers And so if they're on the same domain or they're part of the same work group this tool will work the biggest problem That we see with the network tool is that if your library has a firewall, which is generally a good idea But if the firewall is preventing Computers within the library from talking with each other this tool will often have problems communicating with other computers trying to collect the information because the firewall is protecting the system and If the machines don't all have the same Administrative username and password you could have a problem when it does work It can be great. It can be a great time saver You could do a hundred computers in an hour and they'd all be inventoryed and all you have to do is click a button all of The information in both the local tool and the network tool are stored on your computer. You don't It doesn't install any software on your computer when you run these tools Everything is it's just a little file. Like I said, it's been run thousands of times at this point But it doesn't actually install anything on your machine just collects the information allows you to review it and then when you approve What's being uploaded to tech Atlas? You have the ability to click on an upload button to send the results To starper where it stored so you get to control what gets sent and it doesn't install anything on your machine Which is which is nice So those are options that are available to you if you use a Windows base PC Any non Windows base PC or anyone who actually prefers to use just a manual web form We've tried to keep things as flexible as possible We know that not everything worked perfectly. So if you wanted to do something very quick and simply this Online form is a really easy way to do that So here's an example if you had a Macintosh computer, you would just click on the Mac option and I would in the name of the machine The operating system and I'm gonna say this is OS 10 It's not a public access machine. I just got it this year And I didn't get it with grant funds this feature the grant funds probably won't show up on your machine It's part of my account a little bit further down the page or some options that are optional options So the top part is required That's all the information that you need in order to create the inventory and tech outlets those those fields at the top But you can choose if you wanted to to put in more detail. So I could say that this is a It's a workstation And I could say what the CPU speed was And I could put in information that how much I paid for it. When does the warranty expire? I could put in work notes here if I wanted to so you can choose how much information you want to put in It's up to you if you want to include the serial number or anything like that What you'll be able to do later is download a spreadsheet that has all the information in that so it's really helpful One of the things that happened. I know on several occasions as people have called me You know, they have an inventory and tech outlets and unfortunately through either a disaster or some kind of Mischief they've had problems with their computers being stolen, whatever and they've used their tech outlets inventory as Proof of Proof for their insurance agents to To file their claim so that unfortunately that's always disaster planning is always one of the best reasons to have an accurate up-to-date inventory Of your computers so it is something to pay attention to and you can put as much information in here as I said You want to I'm gonna go ahead and save this And I'll show you an example This is a computer That I inventory using the Windows The local inventory tool so it automatically and so again, this is only Windows based PCs, but it grabbed all the information for me It's telling me that it's a gateway E 4300 and it shows me the Details about the operating system how much hard drive space and this is all information that's available on the computer It's just sometimes a lot of work to pull it all together So by using that the local inventory tool you can quickly do that And there are some places here to put in additional information and Edit as well about the price that you paid when the warranty expires things like that You can also add work notes here That might be valuable This is a case where I customize the field This is the asset tag. So if your library has asset tags on all of your equipment In the profile and I'll show you this in a bit in the profile you can customize two of the fields so that you can Choose to title them anything that you want asset tag is a pretty common one that people use Okay Go ahead and back and again This is an example of of information that was collected with the automated inventory tools You also have the option to do this, you know with your peripherals Which is probably the second most common thing So if you want to inventory all the peripherals that are part of your library The same thing applies where you can put them at a location like the main library Or your branch library and have an accurate up-to-date inventory of all of those items as well Okay, so the next thing that I want to show you is Something that's connected to the inventory and it's the event tracker tool grab a sip of water And so event tracker is a resource that it's a really simple help desk. So a lot of times you know, even if you're just a Small library with maybe you have some volunteers Sometimes keeping track of the problems on computers and paying attention to Things getting fixed and repaired or if you have someone who comes in and volunteers to do work on the computers And you want an easy way to keep track of the request to that person The event tracker is an easy way that you can do that. So this is set up now to It's connected with the inventory and you'll see here in this issue with con There's a public one child one the circulation computer. These are names of machines that are in my inventory So I'm going to click on this option here. Actually, let me go down a little bit. I'm going to show you some features so The way that event tracker usually works is that when someone creates an event and there are a couple of ways that you can do You'll notice down here. There are several links And so this one is for my main library and this one is for East Lake What I would do is at the main library. I would copy this link and Provide it to the staff in that library and it could be that I put it on my internet So I put it as a shortcut in their favorites or on the desktop And then anytime there's a problem with the computer or any computer in the library or peripheral The staff member volunteer would click on that link and Fill out a form with the basically a ticket thing something is wrong with the computer And what would happen is that an email notification would go to the person designated to track those problems. So I'm going to show you an example of what the form looks like So here's the form and here's an example. I actually put this note in here. I was working with another library to get their System to check out the system up and running. I still have their Their examples in here for them for your public library, but I'm going to go ahead and pretend. I'm just creating this Problems. I'm going to say that there's a problem with the checkout one machine and the problem is Say it's hardware and the DVD drive is Stuck and won't open and I'm going to say my username and where I want to receive an Update so this is this is what I would fill out as a staff member And this is what I would see and so if I send this it goes into the system And let's me know that it was successfully submitted And when I go back into Tech Atlas, what would happen now is that? the person who was responsible for Monitoring the events just got an email Actually, it's me for this account Got an email saying a Problem has been reported that needs to be looked at and there's a little description I'm going to refresh this page because that new ticket. So here's the ticket that just came in On 822 and it says the DVD drive is stuck and open. You'll notice below here There are green additions to some of these Entries and a green addition is something that someone's written as part of the resolution part of the fix to the problem So I'm going to go ahead and view this Problem and so this is what I get to see as the administrator. So I see the description of the problem I can choose whether or not it should be resolved And what I can do is to actually put in detail So here I can say that I went and I looked at the computer and then they came back to Tech Atlas and I said There Was gum in the drive Because I've actually seen that happen. I'm sure a few of you have as well cleaned And all is fixed So if I update that and I'm going to say it's resolved Go ahead and update that And it's taking me back to the page and I can see There's the the revolution that I just put in so I can actually sort up here from the last updated And there's my resolution. So it's keeping track of the problem So something else what what ends up happening is that you can do things Say the problem is a lot more complex You can you can add in additional details and the hope here is that it starts to become a list of Knowledge-based items that are specific to your computer to help you better understand Problems that might be happening with the computer. So we'll go ahead and say Followed instructions So this is an example of something that you put in if you found Troubleshooting tips online when you're helping to look for the problem and then you can put those notes in The record for the event so that in the future when you're looking You can see if the same problem occurs again. You'll have a quick link to those fixes The other thing that's actually handy as well is that it starts to pull attention to machines that are problem children So if it's the same computer you get to the end of the year and it's time to replace the machine And you notice that one of them have had problems 15 times. This can be a very quick way To prioritize which computer should be replaced first. So you can sort by the Computer name and be able to see or or in this case There's peripherals as well But it's in this case I've got two problems with public one if that list was really long It could be that there's just that that computer is acting up so much But it's not worth keeping it around or the time that it's been taking you to maintain them So that's something that that's two ways that you can use it really is to find knowledge-based items in your own computer or Using it as a way to help prioritize replacements in the future So I mentioned that Someone's designated to receive those emails Whenever there's a problem and the way that you do that I'm going to go to the profile here and it's always a link in the upper right-hand corner of your tech Atlas account And so if I go to the profile Here is where you put in the Tech consultant so these both of these email addresses have received copies of Problems that I just reported Because they were both listed you can have as many people listed as one We do get a lot of questions from people about whether or not Multiple logins are allowed for tech Atlas. The answer is no you can only have one log in So we usually recommend that people pick, you know Whoever's email address you use to log in and then pick a password that you're both comfortable with and then share that That username and password with anyone else who needs to access the tech Atlas account When we did the inventory I mentioned that some people like to customize fields And this is one of the places where you can do that or this is the place where you would do that So I mentioned asset tag was really an important one And so this can be blank doesn't have to be there the field will still be there But the name of it will we'll just say user defined field to Important to know about your tech Atlas account just while we're in here is that you can change the username and password on your account at any time the next time you log in you just want to use that but the Username and password can be changed at any time. So if your library has an account Someone's left and needs to take over it's fine to go ahead and change that there are no restrictions there right, so Gonna pull the event tracker back up again You can also as the administrator when you're in tech Atlas you don't have to use that web-based form So I mentioned this if you had multiple branches you would want to use These links to help sort the Event tracker request to each library because then the the computers that they see in the drop-down Options are the ones that have been inventoried and installed at their library So you want to make sure you do that when it's applicable But you can also some people just like to do it to monitor their workflow and in what they've been doing So you can as an individual keep track of that and just by clicking on add new event And it's almost identical to the form that you saw That the staff would use in a branch or in a library very simple Wood-based form that you would fill in and just click on save and in this case The only difference is that no email is sent because you're logged into the account. So the nice thing is If you have lots of staff, they don't need your tech Atlas login information in order to be able to report on a problem They can just use those links and then they fill in their information Anyone else who is using the tech Atlas count and logging in who has the username and password Could use that link that's provided below or they can use this add new event button So that is tech Atlas in a nutshell There are About 10 minutes left for questions. I'd be happy to answer any of those if you would like to text chat anything I'd be happy to answer There's anything I can help clarify Thank you very much Kendra That's a lot of information of course, but like you said, it's nice overview of it We have three remote locations logged in and we have people here in the rooms Anybody have any questions for Kendra about tech Atlas or about Web Junction? Yes Okay, the question is if you have a Web Junction account is tech Atlas automatically part of that Or do you have to set up a separate tech Atlas account or apply for one of those? It's a great question and it comes up at least once a week You do need to have separate accounts They try to fix them, you know, they're trying to use their Web Junction account to log in a tech Atlas And it definitely won't work. So if you set it up to use the same username and password, it would be fine But chances are you are using a different one I'll show you just While you're at tech Atlas, if you think you might have had an account at some point You can click on this forgot your password link and just type in your email address and if an account is found In tech Atlas, it will email you your password And if you don't remember any of it or you think someone else had it that contact us that I monitored along with my colleague beneath and We'll get you logged in if you already have an account thing to let us know Yes, we've had that happen with some libraries where The director has changed or the person in charge has changed So they know there was one but the email address is no longer the email address that the new person is using So in that case you get a whole new account for yourself Anything else? out there Nothing so far Okay, well then I guess we don't have any urgent questions at the moment And thank you very much. You guys do know her contact information if you do want to call her about questions about it Um, you can also contact me as well if you just want someone local Um, I help our libraries use tech Atlas for other grants as well. So I can help you through some of the things and her Slides are on your flash drives as well. She had PowerPoint slides as a backup for all of this as well So you also have that information for your reference later Anybody have anything else? Actually, I'll throw something in I okay I've used the inventory tool for just my home stuff and now I was able to get away with that because I was teaching this once So I was like, hey, I'm gonna as well inventory my home computers Was really handy especially pulling out those serial numbers and everything but I it's times I almost wish I could use the event tracker for the computers in my house But I can't get my wife to you know submit trouble tickets She just waits till I come home and tells me what's wrong, but yeah Okay, there is a remote question It says wait, can we use the event tracker with patrons? So there's no reason you couldn't so if you wanted patrons to be able to report on problems And the nice thing is that you could set up Event tracker to work and actually let me show you one thing real quick because you can choose to Customize the list of what people can report. So I'll just show you so by default mine is set up to Include all of the things that are in my inventory But you can actually customize the event options here. So I'm going to click on customize event options list and I'm going to say just use example one two Example three and now I think I think sometimes I do have to kind of hold my breath What should happen now is that when I pull up a new event. Oh here use using customized lists So when I save this and now I add a new event That's all that shows up is example one example two example three So if you wanted to you could use this with your patrons and change what they get to see If you don't want them to see all of your inventory and you can also Tell you you can create as many tech Alice accounts as you want like people have sometimes I find they have three accounts and they've been doing different things with them and that's really fine with me You can do whatever you need to to use the tools But if you want to use it with your patients You can I would just do some testing first to kind of work through the process So that it's not too overwhelming for everyone and do you really want to be in the situation where you have to get back to patrons about technology problems usually You know the staff they'll say oh, this isn't working. Can you? And they'll just direct them to a new machine or they'll say we'll get it fixed by the end of the week So kind of be mindful of of how you would want to manage that policy Okay, anything else for Kendra about tech Atlas or about web junction Yes Hmm good question. I have no idea Kendra is anybody aggregating information from coming from tech Atlas for statistics that are common like across all libraries So you're looking for proof that you really like don't like gateways You know sometimes I'm I do these things and I think I just made more work for myself Because that's actually a really interesting question. There's no centralized knowledge base either. There's no You know, this is what someone else tried and that works successfully, but kind of a it's an interesting idea for sure I think there's a lot of so many different options with configuration that might make it problematic, but kind of kind of like it Might have put an idea into Kendra and web junctions head I'm just gonna throw in a comment here having played with this and talked to a lot of libraries that are using it I just want to stress what Kendra said about you know providing documentation for that one machine that just never works, right? You've all got the one you keep calling But are you actually documenting this and this is a really good way to do that? So you can at the end of the year go back and say this one computer has had Problems over and over and over again and this we need to replace this one or that one Okay, anything from the outside world Anything else Okay, I think then We'll wrap that up. I'm kind of thank you very much Kendra for your demonstration. That was great Very useful tool if you said Take a look at it. Look it up. See if you guys have an account already Okay, yes, okay, there we go Technology Thank you all very much Thanks a lot Kendra