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How to Make a Client-Satisfaction Survey Pay Off

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Published on Jul 22, 2009

Award-winning freelance writer and strategist Doug Stern (www.doug-stern.com) shares six best practices for client-satisfaction interviews and surveys. He outlines how to get the most out of your investment--and how to really set yourself apart.

This clip goes with the on-line article first published by MarketingProfs.com, March 27, 2007: http://xrl.us/ClientSatisfactionSurve....

DOUG

doug@doug-stern.com

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