 Chapter 9. Support for Families and Relatives An ethical, sympathetic and culturally sensitive approach to the management of dead bodies can reduce the pain of bereaved families and help them become invested and confident in the process. First, a family liaison focal point or family assistance centre should be established to support families, help them report missing relatives and manage expectations. After identification, families should be informed and allowed to view the bodies of loved ones as part of the grieving process with appropriate preparation for what to expect. There might also be a need to provide culturally sensitive psychosocial support, emergency assistance and care for unaccompanied minors and vulnerable groups. By providing both compassionate and technical support, families and communities can be guided through what is a difficult and stressful time.