 I'm Poonamaru and I'm a Permanente physician practicing internal medicine. So traditionally you'd have to come into the office to get any questions, concerns, or medical conditions addressed. And sometimes even for refills of medications you'd have to come into the office. I think Kaiser Permanente is transforming the way that we provide care to patients. So for example, I love doing video visits with my patients. They can be in bed asking me questions or they can think out of work or sometimes just pull over in their car. And they can ask me all of the questions that they need and do a complete visit. I was seeing a young gentleman, he was 41 with very uncontrolled diabetes. So when I started seeing him I asked him if he felt comfortable using the KP app to stay in touch with me and work together. So over time every two weeks I did a video visit with him. The day before he would email me his blood sugar readings and I would adjust his insulin, make sure that he wasn't having any low blood sugar events. When I left the care up to him to decide whether he wanted to come in or not, you know, he opted not to. But when you have an external motivator like that and someone kind of nudging you to keep doing things, we were able to get his diabetes under much better control for the first time in about six or seven years. I don't know if I really would have been able to do that outside of Kaiser Permanente or the use of telemedicine. I really feel for my patients who have to take a few hours off and sometimes they can't even afford to. I feel like I'm still providing really great care or even better care actually, the way the patient wants it and the way the patient needs it.