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Published on Apr 11, 2012
The City of Chicago has launched a new customer service project aimed at improving taxi driver performance and soliciting feedback from the public about their experiences on the road with taxi drivers. The project involves the placement of a new bumper sticker that reads- "How's my driving? Compliments or Concerns, Call 311 Report Taxi Number"- on the back of each of the city's 6,892 cabs.
The sticker will be highly visible and affixed to the rear bumper of every taxi cab in the city. Taxicabs will be outfitted with the new sticker when they report for their semi-annual city inspection through the Department of Business Affairs and Consumer Protection (BACP).
The sticker project is a part of the pedestrian safety campaign sponsored by the Chicago Department of Transportation (CDOT), the Chicago Police Department and the National Highway Traffic Safety Administration aimed at reducing pedestrian crashes and fatalities. It also comes on the heels of the passage of a new city taxi ordinance aimed at cleaning up the industry to provide taxicabs that are greener, safer, and accessible for everyone.