 Welcome to Turkey and Antalya welcome to you are in Turkey for international commerce meeting what do you think of this meeting what's your opinion well thank you very much for inviting me to this press conference my name is ambassador Bishar Abdulrahman Hussain I'm the director general of the Universal Postal Union which is a specialized agency of the United Nations and of course we are responsible for the global postal network what I think about this conference in Antalya is that this is an opportunity that brings together all the policy makers and ministers and CEOs of posts from different countries around the world to get together and have a discussion a conversation about this big business of e-commerce globally so I think this is the right environment beautiful hotel here in Antalya and also a great country what do you think of this world post system to be integrated e-commerce well e-commerce is a postal business let me say because post office deal with the customers and we have been carrying parcels and packets for ages so it's not a new business for us but really the internet which has expanded the horizon for e-commerce and e-e-trade has given the postal network of the world a great opportunity to be able to be a major logistic and distribution network in the world and therefore the post office is the right partner for e-commerce and we're in the right place how should be integration to e-commerce well we already integrated because we are one global network we are 192 different countries and therefore we are already networked in the way we exchange mails globally so we only want to reinforce that integration by setting up new standards new procedures of cross-border mail and quality of services standards and also to bring down the barriers that affected the cross-border exchange of parcels and packets so we are integrated and we are continuing to integrate both at the technological level at operational level and also at what you call the exchange of data before and after we have exchanged the mail so this makes the network very efficient so that our customers can be able to get their parcels and packets on time and in the most efficient way so are they country are ready this image yeah of course Turkey is a great country here and you really have a great network and e-commerce platforms are very working very well so we're trying to get every other country in the world to be able to be at the same level with Turkey however I must say that there is of course this comes with a lot of challenge and the challenge is that every country is not the same level of economic and technological development so they're developing countries that still have some challenges they are great countries like China and Russia and Europe and other places which have very advanced of course e-commerce platforms but also Africa is coming up very well we have a e-commerce platform which is the next major e-commerce platforms which we are developing in Africa so this will now integrate Turkey with the rest of the world which is a global opportunity for you and your director general universal postal union my main topics e-commerce but I would like to ask the other topics not only e-commerce what's your opportunities well the postal network is trying to reposition itself we hold a global postal strategy every year last year we had a congress here in Istanbul and one of the biggest opportunity the first priority for us in this cycle is to have e-commerce and financial services and payment systems and money transfer all these are big topics for us so the post office is trying to reinvent itself is trying to come with new innovation and integration and inclusivity to have every citizen on this planet to be able to have the most efficient postal network in the world so that is the service we are providing so it's not only e-commerce is one aspect of it but really e-commerce needs good logistics good the financial and payment system it needs good networking a good exchange of information and of course very good competent staff to work here so these are all the areas we are working on as a UPU providing assistance and technical support to the member countries to achieve those standards