 Welcome to vlog Thursday, and we got a new toy. Sure did We had a new toy Concepts there and it's this and we'll just It's gonna happen So are you know this is my leaf agreement this is we don't have a camera in yet when we're rich That will happen goals. We'll have a person that can go up because I got to go twist the lens All right now. We can actually do it proper. There we go This is a camera slider that I don't have the ball head for yet Because I only buy one thing at a time and decide to play with it and decide to buy other things Because this is an addiction when you buy a gear You end up needing more gear. It's how it works So this one fast because I had wheels on it and the wheels articulate in different ways So we can make it do fun things then it also has this so if you want to stop the wheels We spin the stoppers down and it quits rolling and then does this So look for our videos to get way more Cinemagraphic Yes, I actually so I have produced as art projects unrelated to what I directly do on this channel But you may have seen some of them like the TEDx video I did I like doing some things that are more cinemagraphic and kind of cool But they I don't feel that they add benefit to like the a lot of what I do like for product shots That's what that's for there is a value in doing that for product shots things we create for clients There's a lot of this that's exactly we have a cool idea for a new client Which is part of the reason we purchased that we're gonna we have this cool dolly idea. We're gonna do around a Store the grocery store we have as a client So we're gonna shoot the video so I like the cinemagraphic is a lot of fun I don't do a lot of it for this channel because I don't know if it has a place like it It's something that's very time-consuming and very fun, but it's also If it doesn't fit I don't I don't ship it doesn't fit I don't know I got nothing I want to find something like makes sense and makes a good sentence But I got nothing if it doesn't fit with the genre that I'm working on right or maybe it does and I didn't know and you guys You're like Tom you did that one thing. It was really cool. You didn't do anything else Maybe try it. I don't know trial and error right trial and error So these are I am going to do and maybe I'll do it tomorrow What is tomorrow Friday? It was Friday if I don't have any clients the I have three clients I want me to come out there and zero of them have confirmed So I don't really know what I'm doing tomorrow. So you know what if I I'll borrow your camera anyways So I want to do a whole gear review. So you guys, you know all the gear all the things we use I'm always curious. I love watching gear review videos because I not really a gadget person I like gear that helps me create things not just gadgets, which is why Tom doesn't have a watch I was like want to watch I'm like no not at all. No interest. I never wear it I don't like things in my hands that are like rings watches stuff So yeah, I'm like that guy Yeah, that's ridiculous who would do that anyways, I Like a watch that talks to satellites. What can I say? Yeah, there's nothing wrong with wanting a watch satellites all right, so Gear review I'll get that done soon because I have more toys and I got to buy at least one more thing I need a fluid head for that to really get the shot. I want we are going to be increasing some of the products We review so I'm gonna keep doing the tech videos. I'm It's an experiment. I don't know. She's watching. I doubt it. Sometimes she watches usually doesn't My wife might do some product reviews. She claims she wants to do it The studio is here. We live three miles away from the studio. My wife does live with me and oh, that's convenient Well, she was two miles away. I live here I'm here all the time So I plan to keep cranking them out We'll see if there's a fit for doing some different gadget reviews and stuff stuff That's relevant. We recently had a drone company reach out to us and you know I actually replied to a lot of them. This is a puzzle for me as I'm new to this whole YouTube and product review thing I understand enterprise tech reviews and the people that I existence of an awesome tune ass We've been doing a lot of stuff with the unified stuff now the unified Thank you for retweeting and doing that. Um, they've actually messaged me on Twice now. They said they're gonna send me some shirts I said, thank you and they said they were going to I asked if they had a review channel and they said what's your email address and Like that they had a partner program for doing reviews. Mm-hmm. I Gave my email address. So if someone from the unified, I'm sure you guys are busy. You're making awesome products We don't have any bias for your product. You don't have a review program. We just like I'm curious Yeah, if you're gonna send shirts send some of the few X's in front of the L Yeah, just saying yeah, I emailed that they asked me they did reply see what your sizes and we told them And that was a week ago. I don't know I don't know where they're at they said what confirmed I want to confirm the address and what size shirts and we told them and I Don't know. They're not here. Thank you But that's a puzzle in general with some of these companies is they the email me which I think it's great And I'm starting to figure out who to call and who to contact. I'm Probably gonna go to VidCon and make some more I you know, it's not that I just want a bunch of free stuff, but it sometimes I want to review things that aren't necessarily Getting deployed in my clients directly So I want to review and test the products that we can share with you the knowledge of how these products work And whether or not they're good or bad as I never want to be biased just because they sent me something doesn't mean they'll give an Automatically good review and it's something I find interesting because I one of the tech reviewers Had and it was Linus. I think it was one of his when he talked about doing tech reviews He's puzzled because even when he's given bad reviews, it seems to cause a bump in sales for the company He's like whatever. I don't like the product. Apparently someone did Or so lots of someone's did I thought it was funny when he talked about that in one of those videos bad publicity still publicity Yeah, people who don't like him will be like well if he doesn't like it then I love it And I'm getting it. Yeah Friend of my friend is my enemy. I'm also Definitely going to increase some of the news segments Because I I ran to a little bit about it and then Kyle said yesterday He's like I think you're a curated reddit news feed now. I'm like I I do I read all of it every day Let me turn my phone off somehow. I forget people messaging me. Oh, I'm gonna block this person It's not one of you it's actually a bot someone thought I should message this bot and now it won't stop I said, I don't want to talk to you no more was one replies because it was fun at first when it had automated replies now It just does randomly messaged me. Hey, how's your day going? I? Don't I don't need to talk to a bot for that like I I'm not good with small talk So a bot that makes small talk very useless to me. Maybe it would help. I've heard people like these things Yeah, I don't know my I don't want a small talk Tom only wants big talk big giant talk So I finished the books last night for November Yeah, Marvin's got a face Marvin probably thinking how much do we deposit how much do we take in and how much went out and uh, just uh, I'll start packing up now We did lose some money. Oh boy We we bled money in November awesome. Yeah It's one of those things that happen in business. So the ebb and flow. It's it flowed away this time Lot of it. Yeah. Yeah, we just nobody paid us Well, but this well, this is this could even stranger And this is our dealing with clients that I'm gonna rant a little about so we thought we did a good job We didn't have an indication otherwise and I'm just being as honest as can be you about this the client said he's unhappy So and they're unhappy with the training and stuff like that. So what okay? But then well, they sent an email that said that so I said well I've emailed them twice and said when do you want us to train you on things and they have not responded to either and Marvin didn't know that so he's like what's this time you guys didn't do a good job he's dealing with the billing side of it and it was just as weird back and forth with them of They didn't think sorry, but when we've emailed them back saying we know We still never got a train schedule day for you because we told me come out and train them You just see unless I was just on a camera system It's not like this to me video and they didn't reply in a week goes by we email them again Still no reply after another week and then the check arrived yesterday So we kind of think that they they must have figured I mean we gave an overview over there But we offered to come on site and train you want how to set everything up, right? They simply don't reply to those emails and they replied to his bill with I didn't get trained and we said We've once again contact you and it's been another week and they just mail the check So I I don't know how to approach it. Should I keep bugging them to train them? I don't know. Yeah I don't know either I get are you happy now because you set the check because of the check that the bill was overdue is why we Contacted them and you know, I'm fine. If there's a if there's something we can do to make it right Let me know. Yeah, that's actually what we're gonna do But so we have to know By the way pro tip here for business when you're doing a network cabling Document document document. Yes. So because we document document document We take lots of photos of before and after during the jobs occasion We get to video the jobs, but a lot of mergers archival photos that we take and put in there for projects done Got a got a note from a client that we owed them a lot of money for destroying deaths We had photo evidence that we did not destroy the deaths and that's what we replied with so But we actually helped cyber sleuth it for them because by the photos they sent us of the desks being messed up Give the long and short of what happened here So we ran cabling into a office building and they have a warehouse attached the warehouse Someone had stacked all the furniture in they put it all against the wall So it was out of everyone's way. Great. We came and ran wires and put Wi-Fi in the warehouse Which required us to go across the top of the warehouse and stick Wi-Fi units up there with the man lift So we took pictures of us doing it We took pictures of the man left took pictures of the Wi-Fi units mounted installed and told everyone have a great day In the background now all the furniture stacked up against wall and it was fine. It was covered up So the pictures they set us the furniture was all pulled away from the wall and not organized anymore Someone had dragged it away from the wall, but what I noticed right away in a photo I'm like when I look at our photos and look at their photos I'm like there's a line on the wall zoom in there's a cable line on the wall and I Apparently Comcast who I confirmed because it was not in our photos. Comcast came after us Comcasts ran the cable because they didn't have a man left to put it into the raft area from the back of the building All along the wall and at every point that they encountered furniture They dragged it on its side the furniture was tilted on its side to stack it and Toward to the bottom of all these brand-new desk dragon air crosses cement concrete Thing and trashed all their desks one by one the side of every desk is really scuffed now Why does someone decide I don't know that's what they chose to do But we didn't have to move them because all of our wiring went out of the Almost like the middle of the warehouse and into the ceiling so because we had lots of photos and once again We replied to that immediately so we addressed it Didn't hide from it sent them all our photos no reply for two weeks And then they sent us a check so we showed up so we guess they're happy They never replied to our rebuttal and we're once again being over us So yeah, and and we tried to I followed up on the rebuttal and the follow-up and everything and never got anything back from them So yep, we got a check. We'll assume they're happy. We assume when you send us money with no notes attached You must be happy Actually the only note that was with it was hey you should sign up for our electronic payment plan Yeah, it says if you this is the EFT deposit instead of a check that was the letter that was in there So he said well, well, it's it's a one-time job just doing the enabling they have their own internal IT team And they just wanted us for that so we're fine. Yeah, so good. We're all good. Maybe they have more things going on Maybe the contracts again. We don't know they don't reply to any emails True well the other thing about the numbers that made me Puzzle so we get money from YouTube we get money from Amazon affiliate links and I'm looking at the money going in and Going back out. It's like Yeah, what is that and the old coal mines where the everything was owned by the coal miner right and the city was own Yeah, it's like you work at the coal mine to make the money, right? You give it back to him I really feel not but not of course. This is me. This is hyperbole. It's like it's completely Pretty easy work. This is not coal mining at all. I talk out of microphone. Yeah, I talk about technology I'm not I'm not making that analogy pretty sure. We're not gonna get black lungs sitting here in the studio But I don't know probably not so but it is interesting because like in the Google ecosystem Like I can make money from Google and then I give it all back to him because my phone is a Google phone My services are Google services. I use Google Fi for this and then I spend money on apps and G sweet and everything else So it's like there's this wash of money in and out of Google. It's funny. I see Google deposits and Google takes away They give it then take it away and Amazon is saying thing with Amazon's way Like we hardly make anything on affiliate links because we don't really do much with that But what we do is spend a lot of money on Amazon. I almost feel when I order something on Amazon Or not on Amazon. It's like the dark web. I'm like, ooh, this is a risky purchase, right? I'll pay more if it's on Amazon and the reason why and Amazon people complain it to monopoly and blah blah blah, but my opinion They're a market-efficient see monopoly and what that means is they've just done such a damn good job at something That they've created their own little, you know ecosystem But here's my experience and you know, people can say, oh this company or that company No, let's let's go down to the brass tax as they call. Let's get to the facts here I order stuff from places and I'm gonna call out mono price and I I Order my stuff directly from Amazon Even if it's the model price stuff that I want because mono price is horrific when it comes to tracking number shipping or any estimated delivery dates I have had to have things refunded that I gave them extra money to expedite And they told me they weren't gonna ship it for a week This is the thing I ordered like $3,000 with the stuff paid an expediting fee because a client wanted real fast was willing to pay the Expanding fee. We are too then. So everything goes in order. They don't ship the product for two days We asked them what we didn't have the one little adapter I'm like, okay, tell me that you'll ship everything but the one little adapter that we threw in because we needed it Not because it was critical for the job or policy ship everything at once I said, but your policy also it says expedited an expected delivery date of this day. I said it's this day And it hasn't even been delivered This has been a consistent thing. We've actually had this happen more than once a mono price, but Don't worry. They're not alone in this. This is the same thing that happens At other companies we had to order a server rack. Oh, that was a bad one That was a bad one We had to file a PayPal claim against the person's that paid on PayPal because it seemed shady But it was the only place it had the specific thing they wanted and we paid for expedited shipping I put it all on PayPal So I had some type of retracted way to retract it back instead of going through my credit card company And I had to file a claim against the person and the craziest thing was they wanted didn't ship an expedited like We paid for so that was a that was at least part of the fight And he did refund that part of it, but no communication no answering the phone no replies to emails no tracking number matter of fact He sent me the tracking number To PayPal to close the ticket and to me at the same time It was also an hour or two after it arrived like after it got here. We're like, oh cool It's here. I noticed I got a message that the PayPal place had finally been responded to with the tracking number And I'm like an hour after I got here. I have these consistent problems And I don't think I get this person. Oh, maybe they will get in trouble. I don't know But some of the modern price told me Amazon won't let us because I asked why I don't have these problems when I order your stuff Through Amazon and their answer was why Amazon don't let us put things that are out of stock on there for expedited shipping really Well, do you think that's a good policy with a novel approach with a novel approach to business? You're not allowed to promise things that you can't deliver like Amazon has a rule against that I wonder how Amazon got so good at things. They go hmm We aren't gonna we're gonna let these people say no to this like they can't do it now There's plenty of faults. We can poke holes in Amazon. We laugh about all the boxes They send us are like oh look seven boxes and a thing and then this big in a box is big It's like nesting dolls. It's like nesting dolls of boxes, which I'm always yeah So, you know, I don't I don't say that Amazon is perfect But I will tell you that my experience has been a perfect the only company I think that has a decent brand experience that we still order stuff from is new egg Like I'm happy with new egg the eggs a nice company their returns are easy So I will give a shout out to them They at least have figured out there are other go-to place that we have a good experience But besides Micro Center, but we own micro centers down the street from us like 20 30 minutes away So we get stuff from Micro Center and it's only to This is easy. Yeah, right there. Yeah, so we don't order. I don't know how their shipping is But they're nice company, too. Maybe they have good shipping. I have no idea. Maybe they don't ship things I thought well, I don't price calling out on this Yeah, we went round and round and round with them on such a thing such a headache. Yeah. Oh, man So I like to think about it and that and that server rack like we were ready to like We were ready to order it from another company because we're like we just obviously we don't We're not gonna get it and Luckily, we held off because it showed up like an hour after we were like, okay We're ordering a new one. Yeah, and then it got here and then the tracking number Number arrived so yeah, yeah, um, I yeah, I don't know. I just I could probably go on more about it I'll cut it off at some point going, huh? Yeah, I will bring up because I don't know maybe I'll do another video out of it because net neutrality It's coming up. I and actually watch I think it was vice news or box fights or box one of the places they did a Reasonable rational sit-down with a jet pie. I still disagree with the guy, but it was a It was at least a rational talk with him. I still think he's irrational and shelly thing And I typed a lot and sometimes I wonder I mean I love Going back for the comments on YouTube, but sometimes I'm like, I don't know how to reply to some people's responses So one of my chills not to reply to I'm gonna go down a rabbit hole if I if I start replying to these people I don't know if I'm gonna call these people actually trolls I one guy thinking had trolling his name and he had some more absurd things that I don't get but one of them said All your examples are before net neutrality went into effect in 2017 therefore your videos unveil it because there hasn't been any people breaking the law since 2015 therefore we don't need a law and I'm like that's that's not at all How law works like because they passed a law and people had to quit breaking it because we Concreted the law because they were challenging the authority prior to 2015. You can't say well like we're breaking the law after 2015 So we don't need any neutrality No, no you need that neutrality because they passed a law and the companies go All right I guess we can't break that law no more because the law has been Concreted and solidified as to what the rules are right the breaking of the the yeah The law came about because right the previous incidents by all these companies Yeah, and then the claim was made that well you have to allow a certain traffic shaping Or a void packets and things like that won't work right I I almost I did I quit replying to the guys. I'm like really do you think Comcast routes VoIP at all? Do you know? It will take this from a functional standpoint We install a lot of firewalls that we have to put traffic shaping on because Comcast does not yeah Comcast cares about doing things that completely benefit them Do you know what really does not benefit Comcast VoIP traffic? Do you know why because they sell VoIP services? They do not have any reason for packaging because yes They can't make discrimination according to nationality based on type of packets and someone's like well They have to or they wouldn't have voice traffic wouldn't work right. I'm like That's exactly the problem Comcast sells voice service Do you know what they don't sell voice service over their network in the same way when you get Comcast voice service? Travels differently matter of fact. It doesn't travel over the basic internet. It travels internally on the Comcast network I know we are a installer for Comcast. We know how this works and There's a reason they run it on a separate network. It does not run on the same IP network It does run on the same cable and it does run on DOCSIS, but it runs on a separate DOCSIS channel And the reason it does that is that way They don't have to worry about if you suck up all your bandwidth on the internet It won't cause any interference on the VoIP. It doesn't just come out of a port and go in there It's a separate network. We know we've installed them. So yeah, that's exactly why we need net neutrality We don't want them traffic shaping the VoIP packets because they will shape them They will put them away and you'll be like man when I use non-comcast voice my voice problems are horrible Right, but I switched to Comcast voice and they're all good now That's why we have net neutrality Yeah, so because of course they will shape the traffic just not in the way this person's alleging that oh, yeah Comcast prior to no, they don't know the opposite they slow them down if anything they probably want they're like let's make sure Von It doesn't work. Well ring central packet eight name any big VoIP company They have no interest in making it work, right? So what did Ajit have to say in the interview briefly? Um, I Think I was rage-induced when he says he's got a turn bring it back to the freedom that built the internet and I'm like What he he's delusional I he just says vagities that don't make any sense like he's he's not specific as to how it will help it will it will help It will bring innovation. It'll what yeah, you've said big words But you've got but we have all this practical stuff and I asked him about that and he says that's just he says That's fear-mongering when people bring up all the times that they call these companies got in trouble. That's fear-mongering. I Don't know if you use the word fear-mongering, but essentially that was reason. Yeah Because we watched these company do terrible things right now There is a cable company and I want to say I won't say their name because I don't want to get it wrong But I'm gonna rant about this because of what they're doing. This is over in New York and I I love the response and they got good lawyers. So it's I like I can appreciate clever lawyers Even when I think they're doing wrong thing Basically, they have now filed a motion to dismiss based on the December 14th net neutrality They were caught now. This is this is so absurd the companies lying through their teeth about what they can deliver So Docsis 3 or 3.1 is the latest version But you you need a minimum of Docsis 3 which is the protocol that handles the cable modems ends for speed to get like 50 or 100 megabit speeds you need to have that version Their network is Docsis 2 which caps out. I think it's up 30. They're selling 75 meg service They physically do not have the network to deliver the services that they claim But this is where clever lawyers come in I gotta find the stories. I want to rant about it The clever lawyers came in saying after December 14th, you have no authority over us You have no power here Therefore because the state level because part of the net neutrality real back is the states cannot do this So you can't complain about us delivering services at different rates than we claim and things like that Because in a week it was yeah, because Well, they just I think they ruled this two weeks ago, but they said basically in two weeks You won't have power over us. Yeah, December 14th So we we we do not recognize the court's authority to tell us to do the right thing Not that we're gonna do the right thing. Just we don't recognize an authority over us to do it, which I think is just Yeah Good job lawyers. Good job lawyers. Thanks Thanks Coming down on the 14th. That's a week from today. It's a week from today. It's my birthday Happy birthday to me. Happy birthday to him. They're gonna take away net neutrality for me. Marvin's losing net neutrality for his birthday Anyways, I think we probably ran too red enough. I see a blinky blinky red light As always like subscribe comment. I love interacting with the comments I love interacting with the deeper thoughts. I don't know about people who just say well since they pass a law They quit breaking the law therefore the law is no longer needed. You have not made it make a deeper argument Also, if you guys can follow the links, I'll put below for the Facebook discussion One of the reasons I like the Facebook discussion I will bring this up real quick so a person that asked me they said what the problem was and I try I have to Type into words and describe the answer. I literally could have posted a screenshot I wish I could post screenshots of solutions And I know I can post them an image earn and link them inside there and hope they don't get my own comments They'll get marked as spam. I don't know if they will or not But that's obviously a lot of steps with Facebook I actually copy paste image shots to people all the time in other support groups That's why I made the YouTube link one because you said hey Tom. I can't get this thing in freelance I'm like there's one box. You got to check It's a below this box and above this box and I'm trying to type it out thinking this is crazy Like I'm looking at it. I can just screenshot send screenshot. I did it all the time for online people say Where's the setting for this point? I sent the clients. I sent it to yeah, so anyways, that's it for vlog Thursday Thanks again for watching like and subscribe and all that. I think I said that twice now. That's all right You can't say too many times. I can't say it too many times. Thank you all 12,400 of you and I think this morning. That's 400 more than last week. Nice No, please. Tell all your friends. Yeah People share stuff. 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