 The Fort Worth Water Department is beginning to install new digital reed water meters city-wide as part of system-wide improvements. Here's some important information you need to know when crews arrive in your neighborhood. The city has hired a company named Aquametric to install the new meters. All of its installers have undergone extensive background checks. You can identify these workers by their Aquametric Company badge and a bright yellow and orange safety vest bearing the Aquametric logo. Their trucks will have an Aquametric logo on each side. Workers are required to wear their badges and vests at all times. At no time should a contractor enter your home. Here's what to expect during installation. On the first visit, your water service will not be interrupted. Workers will prepare the meter box including drilling a hole in the lid for the radio transmission unit. On the second visit, your water will be shut off for 20 to 30 minutes while a worker removes the old meter and installs the new one. You do not need to be home. If you are home and using water, workers will skip your house and come back later that day or another day. Workers will let you know when the water is being shut off. When work is completed, Aquametric will leave a notice at your door that your water is back in service. If you have any concerns, please call Water Department Customer Service at 817-392-4477. 7 a.m. to 7 p.m. Monday through Friday. For more information about MyH2O meters, visit FortworthTexas.gov.