 This is the matbeck podcast What's up guys welcome to the matbeck podcast today We're gonna be talking about an important subject, but I also wanted to say that this episode is brought to you by Minerva beauty Com they're my good friends. They got the best prices on salon furniture So if you're looking for an upgrade go to Minerva beauty comm. Okay, so today We talk about an important subject that I think is a question in a lot of salon owner minds managers Also stylists might be struggling with this. So I think it's a good all-around question. It came from Instagram last night So I made a post on Instagram And I basically did it was a one-minute video and that video was focused on a square haircut basic square one length Kind of a long bob. I guess you could say and if you want to go onto my Instagram you can check it out It's at free salon education on Instagram so I made the post and Basically I said that discipline equals precision and what I was saying on that post is that There's so much more to haircutting There's so much discipline that goes into it when you want to have a precise cut and you can see in that one-minute video When it's sped up, you can see that pretty much every section that I take The partings are the same the the amount of hair that I take each time is the same And it's kind of cool when you see it sped up because that to me like when I watch it back I think I don't really think about those things like when I'm cutting hair but when you see it sped up it kind of can like like blow your mind a little bit that Without thinking you're taking the certain size sections and you're staying consistent and it's really just Years and years of practicing that and and I think I'm thinking in my mind every time I cut hair that I'm not doing it the way that I really want to like I'm I'm always struggling and I'm wanting to be better at haircutting so That's the first thing so I make this post. I say discipline equals precision. I'm talking about combing and partings and all of that. That's what I mean by it and I'm a salon owner. I believe makes a post saying I totally agree and I'm not gonna say their name You can go on Instagram. You can see their name But I don't want to say it out here just in case but they say I totally agree with the precision I am an a type person, but I have a few stylists who not to a type never thought I would say this They take way too long and I think it's a confidence thing any tips for them or Just get your confidence up and it comes with time so Basically the question is Should they should people take that much time cutting hair and My thought is and it goes goes in a lot of different directions, but those of you guys out there watching this just know that I Take a lot more time on my haircuts, but I also charge for it So I think that's the biggest challenge and when you look at you know more chain hair places They they look at speed. They want you to work faster. Their haircuts are cheaper. The experience is different You know a lot of things that you do in business You go to different businesses you go to fast food you get a certain quality of food Because they make it super fast for you, but it's convenient, right? Or you go to a fine restaurant you spend two three hours in there really enjoying the food There's so much art that goes into it. Of course, I'm going to food right now. So it's the evening time, but When you think about food It's very similar to to what happened or a restaurant. It's what happens in the hair salon as well. So I don't think people have that expectation when you go into a chain place that you're gonna get the most amazing hair cut I think they're going there for convenience. They understand that I don't personally believe that Because I look at hair cutting differently like I like studying hair cutting I like really understanding it, but I think there's different types of people just like you're saying there's type a You're a type a person whatever I think there's different types of people that really like to spend that amount of time on a haircut now If they're new into the business. Yes, it just takes time I mean you can't expect somebody you got a train and you can't expect somebody to do a haircut super fast but in my in any of our business models me and Christina we've never sat there and said, you know We've had people that take a while to get things done and we've had conversations with them Like what can make it faster? But also if they're giving great service and the customers are loving it Then I think it's an opportunity to look at should you raise the prices of that stylist? If they've been doing hair for a while, but they really want to focus that much on their work. It's worth a little bit extra. So That's kind of like a broad look at that question or a broad answer for that question, but Initially my thought is are they just coming out of school if they're just coming out of school? Yes, it takes time I would start working with them train with them Figure out the little things that make them slower think about it like sports basically so anytime somebody like Let's take football for instance if you've got a football team and you've a running back who's not Running to the hole the right way or fast enough Then what are you gonna do? Are you just going to? Make him quit or are you going to break down his technique and figure out what things are taking a long time? Most of the time people take a long time because they're talking They get nervous a lot of stylists because our our job is way more than just Cutting hair is having a conversation and some people become hairdressers because they're thinking it's an artistic thing Which it is but it's also a very you have to be outgoing you have to talk to people So there's a lot more to the job than just cutting hair So when you get put in front of a customer and you have to have a conversation with them sometimes people just start rambling they just start talking about all kinds of stuff and It you know gets in the way of the work I've also noticed that people that take a long time. They don't talk and work at the same time So they'll take a second and they tell a story and then they start working. I in the salon have always You know kind of had my conversation while multitasking and you know either going through their hair really assessing it Being able to listen to what they're asking or talking about but also, you know Going through their hair and figuring out what my plan is as well because I've always worked on a very strict You know color and cut is an hour and a half to two hours max And then if it's more than that, I will work them on a couple different visits But I always try to keep my timing there because I think if you have sporadic timing with different services What happens is you can get too bunched up and it's too hard to you know, keep a steady Client tell you got to spread your book out too much. You won't make as much money. So That would be my thing talk and work at the same time and see if that's one of the issues if the issue is They just don't comb hair fast and they don't part hair fast and they don't section the hair fast If that's the issue that comes with time especially if they're a new Stylus so I wouldn't get on them about that. That's why their prices are probably, you know The prices are less, but they'll learn as they go and you can raise their prices up a little bit, but um But it's just the reality, you know, you can't push people to be faster Some people just work slower than others, but you got to price it accordingly I know some of you guys in your mind because I'm thinking the same thing Well, if I have somebody that's slow and they're new I can't over price them, right? So I wouldn't worry about making money off of new people right away. That's an investment into the future of that person It's kind of like You know, I don't need to make another analogy, but it like I was gonna go right back to football So you draft somebody into the NFL. I guess it's football season. So we'll talk about it But you draft somebody in the NFL. You don't pay them a whole lot But you're focused on their future and you assess it a few years later a few years down the road and really Figure out, you know, is this somebody that's gonna be with us for a long time. Should we give them the big contract or? Do we move on to somebody else? So you got to think about it when they're out of school give them a couple years to really grow and Form make sure you have that training in place for them so that they can grow and then I think you will be much better off Like I was saying, I guess an easier ending to this is if you have a stylist that's been with you for a very long time They're too slow for you and it doesn't work in your business model then you might have to move on to To a different stylist because chair time is very valuable So if it doesn't fit your business model, then it doesn't but personally I think if somebody has been doing here for a while They take a little bit longer, but you can charge enough that makes sense Then that would be the way that I would go because you're gonna get better quality hair That client's getting more attention paid to them So the relationship is better and yet in the end result your business is better. So That is my thing. I hope you guys liked the podcast. I'd love to hear your feedback So if you go to fsepn.com you can leave me a voice message Love to hear that. I can add it to other podcasts later on also If you have any questions on there, you can leave those as well and then on YouTube if you guys are watching this podcast Let me know what you think. I'd like to start doing this a couple times a week I definitely consistently have been putting out audio podcasts, but I don't usually do the video portion So if you enjoyed being able to watch the podcast, let me know that in the comments below I think that's it. So oh also next week We have a live class coming up with Heather Kanoway from Paul Mitchell Our splitting hairs podcast will be back as well next week on Wednesday night at 8 p.m. Eastern Standard Time so the whole team will be here and And then hair like a boss is coming in to the studio the week after that So we have that coming up as well. So so many really cool things Going on so don't want you guys to think splitting hairs is going anywhere It's just we pick and choose The best we're trying to get guests and different things in to keep it interesting for you guys So keep the questions coming keep the support coming really appreciate you guys being a part of these podcasts and just you know watching and Sharing your thoughts. So thank you guys so much for watching and I will see you guys on the next episode