 Okay, we will move on from architecture to the technical specialists. And to take us through that, delighted to introduce Remy Alexander, who is the Director of Global Digital Practice at Philips IT, where she heads the Global Digital Practice, which is responsible for building state-of-the-art IT platforms to enable the digital transformation that is underway at Philips, a quite considerable transformation. Remy also leads the mobile app factory for enterprise and consumer apps. So in much the same way as Paul talked about the architect side of the program, Remy's gonna talk to us about the certified technical specialists. So over to you, Remy, and a warm welcome. Thank you, Steve. I know it's late there in India now, but thank you for joining us. Sure, all right. So I will be talking briefly about the Open Certified Technical Specialist, which is what we extensively use within Philips IT. So a quick look at the journey of Philips together with Open Group. So as an organization within Philips IT, we adopted Open Group starting 2009. And then in 2010, we made the Open CTS certification a very important part of being an IT professional. So for us, it was very important that all the IT professionals are able to speak the same language. And we are able to evaluate the IT professionals also in a same way. And that's the reason why we adopted this framework. And this partnership continued to mature. So in 2014, we became a Platinum member of Open Group, and we also became NACP, an accredited certification partner where we do certifications of our own people by following the stringent norms as per the Open Group Confirmance framework. And in the coming years, we did have quite a few organizational changes, but we stayed strong and then decided that Open Group is indeed a focus for us. The framework is indeed a focus for us. And then we continue on that even today. Today, if we get it, we have a renewed focus on this. This is also because of the fact that we are moving to the DevSecOps ways of working. And I'll touch upon that a little later in my slide as to where does the Open Group framework help us move towards the DevSecOps journey that we have. And this professional certification is rolled out in all the three hubs of Philips IT. This is in the US, in the Netherlands, and also in India. So how are we organized for the Open CTS certification? So we have a certification program manager who's overall running the program. There are domain owners. So right now, we have domain owners in four areas, packaged application implementation, BA, business analysis, business intelligence and application development. And in the coming days, we think that looking at the technology trends and the transformation that we are going through, more areas probably be added so that we can have Open CTS professionals in additional areas too. And there are a number of board members. So they are the ones who actually peer review the package that is submitted by the candidates. And these board members are nominated by the domain owners from among the pool of Open CTS certified professionals. And this is really a great opportunity for people to develop themselves in the sense that once you're a board member, then get to look at the packages of other colleagues. So in a way you can learn from them, you can enrich yourself and also you can impart some more wisdom and knowledge to your colleagues. Both as a board member and also as a domain owner. So the domain owner does the intake of the certification package. So the domain owner more or less acts as a coach to any employee who would like to get certified. And then once they go through the certification and once they clear the certification and if they get an opportunity to become a board member, of course they will be selected by the board members and they also have an option to sail whether they really want to become a board member because it is also a commitment of time because whenever there are additional certifications then these board members need to be available. So either way it is really an opportunity to mentor others and also to be mentored, which is very important for any professional development. So within Philips, we have the competence development model which we call the 10-20-70 model. So 10% is about formal learning. So these are typically the trainings that one would attend. 20% is learning from others and 70% is on the job learning and this perfectly fits with the open group framework as well. So how do we do this? How do we prepare our employees towards the open CTS certification? So we ask them to do a self-assessment and this will help them to identify what is the gap that they have with respect to the framework. And these gaps are then translated into learning opportunities. So typically an employee would then have a discussion with the his or her manager then go through these gaps that have been found as part of the assessment and then depending on their area of interest, they can directly contact the domain owner who can also give them suggestions and some mentoring to prepare them to move towards the open CTS certification. So they use this opportunity to improve themselves as a professional and after that once they are ready, that is when they would prepare the package and get ready for the whole certification process. So the beauty of the certification process and the program is that it is not at all tied to any technology, right? I can be a Salesforce expert, I can be an SAP expert, I can be a PTC Vinshil expert, but then at the end of the day, it's about are you a great IT professional? That is what it means. So it's about developing anybody as a great IT professional irrespective of the technology or the area in which they work. And therefore, this is complementary to all other trainings and certifications. So when we started this program, they're back in 2014, so there were a lot of questions coming from people saying, okay, I am a Salesforce expert, I have a Salesforce certification, now why should I pick up an open CTS certification? So it took quite a lot of explaining to people what is, and now people get it. So it is not so much about technology, it's about how you develop yourself as a IT professional. Am I a good business analyst? I may know Salesforce, but am I a good business analyst? That is what it means. And these skills are very, very crucial because of the transformation that any organization is going through. So within IT, it is not about IT being an order taker. IT is really in the forefront of leading the transformation within Philips. And for that, in order to enable the organization to perform in that way, this framework is extremely critical to develop individuals so that they are able to take up the challenge of what the organization expects from them. So as I said in my opening slide, we are in the journey towards DevSecOps. So on the top, you can see what we call the infinite loop related to DevSecOps. And one of the key aspects within DevSecOps is the whole concept of T-shaped professionals. So you can have the breadth of skills and you can also have the depth of skills. And that's extremely critical. And in a typical DevSecOps team, you also expect people to have fungible skills. So people should be able to take up more than what their core area of responsibility is. So it is all about, this is also the philosophy of agile, right? Where we talk about self-organizing teams and empower teams where people are not waiting for work to be assigned to them, but they really rise up to the occasion and then pick up activities in order to meet the team goals. To do this, it's very, very crucial that you are able to develop your skills in multiple areas. So I touched upon the fact about technology. Yes, you can get that through trainings. You can learn many things. You can also learn about technology by doing certain assignments and so on. But again, where the value of the open CTA certification comes is in terms of the breadth. So in terms of, you know, do I have really business consulting skills? Am I able to go and explain something to people in the right way? Am I able to bring more people to understand certain things in a very simple way? So these are some of the areas where we are now pushing forward as an organization. And therefore, we see that the open CTA certification is becoming much more relevant in this current situation, where we expect people to take up much larger responsibilities without losing the value of their core skill. So there are three types of certifications or learnings as we would call it. One is in terms of technology. The second one is related to methods and process be it DevSecOps or be it Agile or be it any other kind of or it can also be something related to SAP, for example, how do you do a solution manager? So all those kind of things, but it's a professional skills that in the end proves whether you are a great IT professional and that is really where the open CTAs creates the breadth of skills and it also creates like some of the previous speakers mentioned, it creates a community. So the open CTAs professionals, they come together as a community where they are able to share their knowledge, share their experiences and also group people. So there have also been cases where people have used the assessment to evaluate where they are and they came back and said, okay, I am not ready to take up a certification today, but I do want to improve in certain areas, which is also okay. So we give them time and say, okay, you take maybe a few months to improve your skills to close the gaps and then come back later and then decide whether open CTA certification makes sense for you or not. But we do see that once people start working on the gaps in their personal development plan, they more often than not come back and say that, yes, now we really want to test and see have I confirmed to all the requirements and am I really becoming a well-rounded professional? And this has really helped us reap many benefits in our programs. So today we have more than 100 open CTA certified employees in the organization. We also have a lot of new people joining from other organizations. So we are also now asking them to evaluate themselves against this framework and see where they position themselves and decide on the next steps in terms of certification by working together with their manager. It has also enabled a lot more employees to work in critical projects. So we do have a lot of external resources who help us in certain projects, but by developing the employees, we have been able to replace a lot of those external resources with our own employees. And this also has of course, the benefit of cost reduction when it comes to doing the programs. And more importantly, we are also able to retain the knowledge in-house. So the subject matter expertise remains in-house which is extremely key because we can use it later on for more and more such transformation programs that are going on in the organization. And it really supports employees in their career development plans. So the learning journeys and also the career development plans are being built around being a T-shaped professional. So this whole framework helps enable that and being a board member also helps the employees to develop further by learning and applying interview techniques and coaching and mentoring techniques. Thank you. That's wonderful, Remy. Thank you very much. I just, you just cut out at least where I was for about 10, 20 seconds there, but just before the end, but it's a great overview on what this program has meant within Philips and to the individuals themselves. And thank you for your continued support of that and participation in that program. So a warm round of applause, please, for Remy Alexander. Thanks, Remy. Thank you.