 Good morning and good afternoon, depending on where you're tuning in from. This is JSA TV and JSA Podcast, the newsroom for telecom and data center professionals. I'm Jamie Scott of Cataya, and on behalf of my team here at JSA, thank you for joining us, especially during these trying times as we face down COVID-19 by social distancing and by working, learning and networking virtually. As such, these JSA virtual monthly roundtables have taken on truly a new relevancy as a timely platform where we can seek advice and information, even answers to our questions from top industry thought leaders as we face these latest challenges of today's new reality together. And also hopefully as a little bit of sunshine at your door today, we have provided lunch or if you chose a gift card for a local restaurant for the first 100 registrants. So for those of you who received, please enjoy your JSA lunch while we get started here. And a quick reminder, this is a roundtable format. We really want to hear from you, we want to hear your voice, we want to help answer your questions. So go ahead and type your question box, depending on time, you'll get to as many as possible. Additionally, as these are necessary conversations for our community right now, JSA just added a whole new series on the impact of COVID-19 to our industry and target verticals. This is the second of six roundtables in the set in the series. Next one up is on start cities and IOT, the new world of COVID. That roundtable just two weeks from today, April 16, and then how the outbreak impacts healthcare, education and financial verticals respectively. New dates specially posted on JSA.net, how to check it out, register and let us know any speaker suggestions you may have. So let's get started with today's topic, the impacts of COVID-19 on data centers and technology. And to underscore the importance of today's chat, we have 282 registrations. So thank you guys for joining us today and we only announced this roundtable literally two weeks ago. So really, again, of today's conversation. And I also want to note that within a day of announcing this topic, all six of our all star executives dedicate their time for us today, within a day. So thank you, everyone. And to help us introduce them and to guest moderate our panel. Please welcome my friend, Evan Christel, the industry's top social media influence like one of the top. We're talking top in our industry for social media influence. He drives social visibility and engagement for big brands like Intel, IBM, ATT business and kicking off today our formal partnership. We humbly add JSA and our amazing clients to his portfolio. So a friend and partner. Evan, thank you for making the time to be here today. And the floor is yours, my friend. Thank you very much, Jamie much appreciated and it's really a delight to be here and with this amazing group of folks personally and professionally. This is now my social outlet for the day so afterward we'll have to grab a virtual cocktail. So with Mike Hagen at Edge Micro. Mike for those who aren't aware Edge Micro is is one of the fundamental building blocks in the data center and the edge of the network so you're really in sort of a pole position to share. What impacts you're seeing in the network in terms of, you know, expenses network expense capital expense impacts, obviously to the human operational side. Can you share with us a little bit more about what you're seeing at the moment. Yeah, you know, it's funny. My co founder partner Greg Bateen made a great comments day on our team call, which you know we're all doing in a different ways and hopefully more frequently which is kind of a defining moment right. So we spent a fair amount of time talking to customers internally our prospects and our mentors to get our arms around this and do a lot of reading right so you know I think that the hard part of this is you know when you have a crisis, you know, there's always a chance to learn or take a new lens or we all as a group, this is world after take a different look at what we've been doing and what we should be doing. If we move into the collective solving mode. In this ecosystem, which is the edge in the entire system we learned a lot and heard a lot. So the challenges are really new. I mean we have seen some of the impacts and major cities regarding co location facilities that are massive and central located that have limited access to workers and staff. Certainly a challenge we've not experienced before. You know we've seen the stay at home work environment blow up the network, right we've all seen the data whether it's go to, you know, go to go to meeting or zoom or teams the numbers are astronomical. You know, we see things that have had discussions about the what ifs the what if is as we move through this and solve for the challenges we have. What portions of our workforce will stay at work home environments and what does that do our network. What does that do to company performance and communication so with Christ has come to opportunity and challenges but you know you'll fundamentally one of the things that's been most incurring to me is how you see our industry and people come together. So my final comment is you know we've we've been chunking away at this for several years to be the platformer choice at the edge. So that is to kind of glue the ecosystem together, which includes cellular providers in minnows, the MSO cable providers, fiber folks to get everybody connected at the edge for the greater good of everyone everywhere. And we've already, we've seen how those teams and those groups have circled together to collectively work to solve for some pretty big problems. So with my glass half full approach. You know, I think it's just opportunity for all of us. And you know, rather than sharing numbers and what we've seen on backhaul those types of things. I think there's a new light on the edge in the industry in general. You know, we always talk about latency, latency, latency, but now I think everything's moving into bigger and broader discussions, you know, hub and spoke security bandwidth impacts. So, that's really been the core, and I think collectively we're all starting to solve together and look at how we change this environment so we're better prepared for the future. Great insights, great insights Mike and we'll come back to you. Thanks so much. It looks like the future has arrived a lot earlier than we had anticipated. Jason burn net sapiens, you're known as one of the leaders in deploying applications and value added services on top of the network. At the sapiens Jason, what have you seen on the application side that in terms of impact that you might be able to share. Yeah, great question. And I just follow on some of Mike's comments. So we're in the cloud communications and collaboration. Our service providers have seen a massive, massive uptick in support tickets as everybody has moved their desk phone and their networks basically back to that house. So it's been a huge shift in the industry. But the good news we're all, you know, that all the folks on this call are we're all cloud applications or cloud providers. It has become very seamless. I think it on the head Evan is that the future has come far quicker than we thought. But I do think we are very well equipped to take, you know, to really make sure this is seamless as possible. I think we've seen it, you know, so folks will call them into our customers and hey, I don't move my office to my home. And the simple answer of just plug it in. It's the cloud don't care where you are was a great answer to have for folks and then went from 300% increasing tickets to zero right once we got that message out. So it really is. It's a huge impact in the industry. I do think the industry is a quick for it. And I think we've got a lot of folks in this call that we dive into the into the back whole side of things and what they're seeing. Yeah, thanks so much. It's hard to imagine how we could even live at the moment without all of those cloud based services and applications were were using at the moment. So, so thanks for that. Rosa white DR fortress. I'd love to get your perspective on data center and colo, but but please don't share the fact that you're in Hawaii, and don't don't open your window, whatever happens but besides that any any your insights would be appreciated. Well I just wanted to let Mike know that Mike, I've always been on the edge. And our data center so I'm well with Hawaii, I think that one of the biggest and first things we started focusing on is both our employees and our customers. Both of them were scared, really the both sets so we, we know we had to immediately figure out which of our employees were, you know, non essential in the sense that they could work from home whereas our operations and facility team. Not only were we in the middle of huge projects, a ups upgrade, but we started seeing a lot more requests for remote assistance customers quickly wanting the cross connections for all the new networks. So not only did we have to deal with making sure we had the right people at the data center at the right time, but dealing with just customer demand that we just weren't expecting we actually did some analysis on tickets and visitors and they've all gone up in the past two months. So we haven't seen the stay at home for the it folks and for, you know, critical mission activities so we've had to quickly adapt for that. That's been one of the biggest challenges for us. And then of course being able to make sure that the team kind of stays intact so we've had a lot of what we had a couple of challenges in in Hawaii with the various video providers right. So it was a latency issue. Everyone is in Hawaii is limited to a certain amount of bandwidth. So we had to figure out what work best what platform work best so we had to do a lot of testing. In fact this morning I had some issues even logging into this so it's just one of those things that we've needed to stay nimble and flexible and just work with what we have and if that doesn't work quickly shift and move on to something that works so that was kind of one of our first things that we had to focus on is taking care of our employees making sure they were comfortable and then focus on our customer demand which instead of us having a ghost town of a data center. We had lots of people coming in wanting to hug their servers one last time before they were first forced to stay at home and make sure that they were being safe as they were coming into the facility so we have some as not customer friendly signs in our facility saying hey if you have a fever stay outside we will give you free remote assistance right now and just take care of what you need so we don't want you in our facility. And so we had to send out customer notices to that effect just trying to stay friendly trying to help them out but also protecting everyone else inside the facility. Thanks so much that's really helpful and fascinating to understand the psychological human side of what we're all going through and on a side note if you need any hands on technical support in the data center in Hawaii please I'm volunteering for that in the near future. Ben Edmond of connected to fiber hashtag Boston strong another Bostonian here on the call which is good to see, but you have kind of a fascinating view of the broadband landscape. Certainly the FCC has been making some unbelievably aggressive fascinating moves lately in regards to broadband and wireless so what are you seeing from your sort of perch. The broadband industry. Thanks, I've been appreciate that we're in a unique position that connected to fiber building out the industry cloud for the connectivity ecosystem. And today have over 350 million locations in the platform and one of the things that we saw is just the reality that connectivity is critical now more than ever. The shift to work for home. You know the the increased engagement online all has a pretty profound effect on our ecosystem and queries were significantly up inside of our ecosystem where the connectivity and industry and service providers trying to understand who has what where and communicate with each other. And we think it's really critical point in the in the overall industry digital transformation doesn't happen without connectivity. And it doesn't happen without the right architecture to support that connectivity like what Mike's doing out at the edge with with edge micro or what roses doing out in Hawaii. Ultimately it matters and enables not just how we work. But how we educate how we govern how we entertain ourselves in the future and I think. You know that light is being shined very brightly on our industry right now and you know what I see is the industry is responding. You know, with outstanding bigger. Thanks Ben, I look forward to more insights and go socks. I just let that in. Mark Halep of data bank. By the way, I like your background is are those actual books or is that a virtual background. No, they're actual books. Okay I stopped reading in 2017 so I just wasn't sure. But at data bank you talk about the evolution of the network but what we're really seeing is kind of a revolution I mean we're, you know this is unexpected. Impact what what are you seeing on the data center side. Well I'm seeing a couple things on the data center side so one of the things is I'm I've seen for about a month now as a people are finally getting serious about having to deal with this problem. But it's still a situation where the different markets are taking it differently. I have data centers across nine different markets in the United States and those that are on the east coast, the data centers out there are taking it a different, a different sense of seriousness than let's say some of them, more west or more Midwest, there's sent there there tends to be this interesting mindset of some of the employees as well as the customers that you move to the Midwest you move more west out to Salt Lake City that area. There there since tends to be a little bit more of a mindset of don't tread on me, if you will, in regards to restricting access or putting in controls, but as the coven situation grows, for example, you know I said mentioned the east, the eastern side, as Indianapolis now has become a quote unquote hotspot or potential hotspot, according to the search in general and frankly the data that I have. I've seen our customers in Indianapolis starting to take it more seriously and even report to us. When they see other customers that are not following the, the guidelines that we put in place within the data centers so like Rosa identified, you know, we are not restricting people from coming into our data center per se but there's a list of rules a new rules for coming in and and some of those are you know if you have been sick, even if it's not coven we're asking you not to come in. We are offering the remote hands type of function and people are taking that and using that. So, probably, you know, one of the biggest things I've seen is the different mindsets across the country. And as the virus progresses, they're changing a mindset and changing thought process. I think also, there's a lot of companies that we're dealing with that are scrambling right now, as has been discussed here by the other members. I know I put our, our pandemic plan back in late December early January we took our general pandemic plan and I made a coven pandemic plan. So from that perspective we were a little bit ahead of the curve, but still getting people to accept the fact that we're moving early in February that we're moving into this type of situation was somewhat difficult but now we're kind of glad that we had that in place and we've been able to act various aspects of that so we've been able to protect our people and and and work with our people on that. You know, from from a customer perspective again, they've been thus far very appreciative of having the systems up and running and knowing that there's security in place physical as well as logical security in place so they don't have to you know, if somebody's breaking into their systems when they can't as as Rosa was talking about kind of can't give them their servers one more hug. So there's that kind of assurance that that we're working with with our customers as well. And even to the point in some cases, sharing video screenshots or other new pieces of data from physical access control lists. Things like that with our customers so they can see who, you know, from from their own employee perspective, who might be breaking their own internal rules and actually coming into the data center to work there instead of the office because it's closed and and you know that where they should be working at home. So there's various aspects that are coming into play and the mindsets are different as you move across the country right now. Thanks so much very helpful. Lee Kirby of salute mission critical. First of all, let me salute you thank you for your service. How many years. 36. Well that's that's just incredible and can't thank you enough. What are you seeing you and your team of fellow veterans and more in terms of what your customers are doing and seeing and how they managing through the crisis. It's kind of fascinating if we deal in eight countries and we deal with the US and the US currently is like dealing with 50 countries because we don't have a universal national response so the health and safety team has been issuing guidance almost on a daily basis because one of those 58 entities is issuing new guidance. Nothing's a panacea we may never get to a national plan but I think it shows in the development of plans in the future that if you're dealing with regional versus national versus a global crisis. Change is how you react to things your supply chain changes. Everything that you thought you might be able to get to in a regional crisis is different points of global crisis so our teams are on site helping our clients not have to get people on site dealing with enhanced protocols to make sure that the environment is mitigated on risk and that people can still upgrade and I think from an industry perspective this has really recognized how really critical the data center is and that we've had no problems in any of the countries we've had to be able to move resources around because they're considered an essential workforce and seeing that recognition at the state level and the country level has been reassuring that I think I've always heard the term that the mother of invention is necessity. I think also the mother of adoption is going to be necessity. You see all kinds of new work patterns coming up and the infrastructure was there to support it but it was hard to break the old mold. Now that we've had to break the old mold I think as we come out of this and start reassessing you'll have a lot of different work patterns. There would probably be less people at the data centers in the future because you can remote in and have an engineer walk a technician through a complex maneuver that has to happen in the data center and have engineers covering multiple data centers remotely rather than being at each data center. A variety of things like that but we've been very fortunate with the clients we work with. They had reaching plans in place and have been able to augment them to become global plans and execute and seeing that across the board in the industry has been reassuring that even though we've had problems we have enabled the economy, a very fragile economy right now to be able to work remotely and continue on and I think that's a testament to the industry as a whole. Yeah thanks so much for that and thanks for what you and your team do and knowing veterans they're among the most flexible and adaptable folks you will meet so much needed in this crisis. So we're back to Mike it's like Hollywood Squares here so we just keep going around the circle. So in terms of, you know data centers we often talk about maintenance and maintainability and we're always talking about that in terms of automation, but you can't automate everything out of the system or a network. So what are the human capital challenges you're seeing Mike and Edge Micro in terms of you know the current challenge. Yeah I think that you know because of the nature of our business, we've always taken a little bit different approach of the necessities of operations and maintenance because edge based has different requirements, clearly. So if you look at the past, you know there's always been in the industry a lot of talk about lights out operations and what that means and what level security or services may or may not be positively impacted so for us. Lawrence Wag who runs our operations to make this group really put a pretty nice foundation place. What was our core at the edge you're going to be lights out and there will not be staff. It's just that simple. So what do you do to make sure our customers feel safe and secure and we can respond accordingly. So we put the proper procedures and partners in place and documentation to make sure that we function in the right way at the right time. So, a we're already in the lights out mode and be you know a big, a big part of our floor is what the security look like and what are the requirements and what are the remote hands needs of our clients when they deploy. So how do you manage out of band connectivity. Right. When one of our users uses these user backdoor to install or modify equipment so I think that for us, we're kind of a lucky spot, because we were distributed and by ourselves out there we have a pretty good foundation but actually mentioned, and everybody's mentioned, everything is going to be rethought now. And again, you know some of the discussions we've had been primarily about what are the benefits of distribution, because there are pluses and minuses. What workloads did we think it only survive in a core data center that might be considered to be put somewhere else. So, together it's kind of been said. We can all talk about how to distribute for safety or performance reasons to the edge, but if we're not getting it connected, you know, who cares. Right. So, for us, finding a way to better utilize existing infrastructure fiber aggregation points etc is really key to all of us. The fact is we put a lot of stress on the system, but the system is the system so how do we utilize it more effectively. Try to keep more traffic close to the consumer, manage the backhaul challenges that current infrastructure may or may not be able to support with our standard growth, let alone post this crisis so you know these things are just sort of macro perspective. The healthiest thing that I think we can all do is react quickly to serve our customers on our families but to be diligent and broader thinking and solving these things collectively together. I mean the final comment on that whether it was lights out remote location. You know how do we use our current resources more effectively quickly, and that could be bandwidth. That's terrestrial connected. But you know interestingly we saw the MNOs get together and start sharing spectrum to meet the needs. So, there are lots of solutions but I think more than anything else. There's a pressure point that you know, our edge edge industry has been looking at in the common statement was, is our infrastructure today or internet infrastructure today. The right ones to serve the needs of the future. And I think our eyes have been open to question that even more effectively, and work harder to evaluate that and see what we can do. And I think it's important for our term and long term to make sure we all stay connected and communicating and serving our clients and our customers. Wow that was really helpful and insightful and as a glass half empty guy myself I appreciated the optimism even even me. Jason from from net sapiens. So we're going to get through this crisis at some point, although it's hard to, you know, imagine that at the moment. How do you see the cloud communications industry and, and it's emerging from this crisis I mean what are you anticipating over the next two years for example. I think one of the key things right now is, I think everyone's in this this mode of really maintaining communication and that connection, both with your co workers and your customers. You know, I think five people are finding, you know, successful remote working requires a high level of attentiveness to communicate much more so than even face to face. A lack of a face to face certainly quickly becomes a sorely missed. So, you know, along came the age of video conferencing and that's just kicked off and we've talked about some of the crazy growth that some of the numbers like zoom and some of their folks at, you know, they've really permeated every part of our, you know, it's our house our house is now where our business is from virtual classrooms in here to virtual sports training on my garage. It was certainly taken a big chunk of that. Certainly some of the, some of the other vendors as well go down that path. But really video conferencing is only, we're seeing only half of what remote working toolboxes need to be collaboration tools. I think some folks touched on it earlier is really need to have a collaboration tools as an essential part of your remote things like sharing screens, sharing applications, sharing your browser to follow sharing, really have that connectivity and across not just the visual video conference really becomes an effective part of the of your toolbox to connect with coworkers in your excuse me, your customers. And this is certainly becoming more and more like you said the future. So report recently and this was the pandemic that I think 60% of business meetings happen in person forecast was 2024 and will only be down to 25% in person, but this was pre pandemic. So we were heading this direction to your point that future is now on a suspect those numbers we far less than 25% for face to face. So we've got to arm the customers and employees with the tools that so they can achieve the same outcome, but without that face to face visit and you'll find we're finding service providers. So we sell platforms into those service providers. Those collaboration tools which we just lost collaboration tool out and onto our communications this morning. So, you know, people are starting to embrace this. We started to really use it effectively and I think over time, you know the noise or for for remote working, I think has been permanently increased before. Like I said it was perhaps, who knows 10% for remote working with even after this pandemic that noise floor for remote working will be huge compared to what was before, so might never go back. And that's a big change in the industry to change in every industry. But we're just part of that cloud collaboration platform or industry to really enable folks to do that. We're seeing a huge uptick in both in interest and sign ups and growth. So it's great to be part of that community. And I think that safe ends is lucky to be right in the middle embracing all of this change. Yeah, that's a great point at night low we say well remote work is now just work. There's no distinguishing the two. And Jason, I think you and your core team are in San Diego is that is that right. Yes, yes, and luckily we've had some blog folks stay in doors and that's a good thing between you and Rosa, I'm really, I'm really getting depressed here but Okay, so let me so so Rosa what about you and your, your team at DR fortress, you know how do you see the data center emerging from the crisis and changed. Well, as, as Mark was saying, I mean we, we, we always had a crisis management plan we were required, especially in Hawaii you have to be ready for tsunamis and hurricanes and other natural disasters so we've had multiple emergency systems put in together. And we've always had a remote work plan in place we had multiple offsite and cloud based servers for my accounting systems my CRM system we you know we use sales for so we've always been ready for any sort of crisis never imagine something as drastic as this pandemic so we had to change the plan, similar to what Mark had to do. So we had to quickly adapt to those things so that was number one. The other thing that we had to address is like equipment spares that's we were we're never going to look at that as lightly as we, we had we always had critical components for some of our critical systems. And so now we're addressing like what other critical components, do we need to keep in the facility in the event that you know manufacturing become overseas manufacturing becomes an issue. And some of our key vendors aren't able to deliver those components on a timely basis so we had to address those. We had to address. We have a third party security that contract that we use well we needed to figure out. We don't have enough trained security guards, we have SLAs. So, unlike Mike, we, we don't have a dark site, and we have customer SLAs that we need to be with 24 by seven security guards so, you know, pandemic or not, we need to make sure that we're meeting those contract obligations, making sure we're not breaching any of the SLAs. I mean we have to report those in a monthly base, some of our customers. So, we needed to make sure, hey, let's quickly get two or three more guards trained. So there were extra operating expenses that all of a sudden we're incurring and of course, this is the CFO perspective so I'm sure, you know, on the IT perspective and technical perspective there's other things to worry about but for me it was making sure that we're safeguarding our revenue streams, safeguarding, you know, testing our PNL and our liquidity to make sure that we are able to meet all the not just customer SLAs but any obligations any covenants, that type of thing. So taking a pause from everyday operations and going into safeguard mode, what things do we need to make sure that we're ready to address and ready to meet in the event, you know, something happens. So we had to kind of slow down. It was kind of scary working fast but slowing down and make sure that we go into offensive and defensive mode on some of these obligations that we have not just to our customers but to our investors to our financial institutions, you know, our audit teams. So it was a real big shift in just going for following our standard crisis mode where it's just something that, you know, lasts for two days or three days or maybe a week at most if you're dealing with a hurricane versus something that could be very, you know, it's unknown on how long we're going to be impacted. So we had to shift our crisis plan into more of here's the short term things we need to do. Let's get the proper people cross trained more security guards ready to go spare equipment on site. As we're getting a massive influx of cross connection requests, but then long term, what do we need to do, making sure that we can meet all of our long term obligations so it was kind of different it was it our new crisis plan is this long term crisis plan that we had to kind of develop on the fly. Wow, thanks so much. That's really insightful. Generally, I haven't been a huge fan of CFOs but Rosie really really brought me around. And I'm really changing my opinion on this call. So then you've been around the broadband telecom space for a long time. You've seen kind of the slow and fairly deliberate ways most telecom providers move. I think they're being forced to change what what are you seeing in terms of how they're reacting and what changes can we expect in terms of our industry over the next couple years. I think you see a number of different things happening in the industry that that ultimately I think are very positive and will strengthen the ecosystem even more than it is today. One of those things is the reality that it is an ecosystem to serve the needs of government and business and even though the work from home consumers. It requires the ecosystem to cooperate in the physical architecture, the services, the flow of information to fulfill that and we're seeing that taken to the next level because of this crisis. You know, people want to get more systematic and more transparent on the details that help them operate in a ecosystem where there's not a personnel on site at the edge where it's a challenge to get into install a new fiber connection where people don't want to send field technicians out three times to discover where the entrance facilities are, not just because of a cost savings for the CFOs role, but because they want to mitigate the risk of critical team members. And the awareness of that leads to action and we're seeing that action in the forms of systems and communication and collaboration, whether it's work that the MEF is doing on service ability to help the ecosystem interoperate the work, or work that companies like ours that connected to fiber are helping embrace, ultimately it does matter and we're seeing a recognition of that. I think we're also seeing a recognition that as well as the industry's handle the connectivity burst in demand, there is still a significant amount of physical infrastructure and architecture that needs to be deployed. You know, with 5G fiber and spectrum, you know, ultimately, you know, it requires physical infrastructure and not everywhere has it to solve latency challenges in Hawaii. You know, things need to physically change, not just activating more capacity. And I think there's a lot of great dialogue in the industry going on between the physical network operators, the data centers, the cloud platforms, and ultimately the managed service providers that play an integral role of, you know, orchestrating across all of it. And I think that will continue for some time. Wow, great takeaway. Thanks so much. Mark from Data Bank. If we were to fast forward 18 months from now. How do you see the data center space changed from the current crisis. I think you will see more data centers I think you will see more capacity within the data centers I believe that what we're seeing right now. Is that companies are proving that work from home and that SAS applications are working and that they're actually keeping their businesses up and running. There are many businesses that three, five, 10 years ago would not be operating right now had we had they not moved to the cloud. They not move their, their enterprise data centers off to a co location type of facility so I think that you're going to see an upturn in the customers that do in fact put their data centers, their enterprise data centers or their their products into the cloud. I also think you're going to see cloud cloud and product diversity, meaning that right now we have a situation where a lot of customers are maybe they still have an enterprise data center but they put a number of pieces into the cloud or they they've replicated their enterprise data center into the co location environment. Where now they're going just to simply replicate it to multiple co location environments so I think we're going to see that uptick on my side specifically from a security perspective where we're probably going to see our customers wanting to dive deeper into our security practices and the audits are going to get more cumbersome because they're probably going to want to see now how ticketing systems can remain secure because as they're doing remote hands orders through tickets as they are putting more information if you will into the ticketing system in order for us to take action on it. They want to see that more secure. They want to see ways that phone conversations for example that they have with our support teams are not going to be intercepted or ways that they that we validate our our customers on the other side before actions are taken so you're going to see those kinds of requests coming into into the audit teams the compliance teams the security teams and we are going to have to start incorporating those processes and those controls in a more public audit if you will like actual control set in an SSA 18 whereas right now it may be lumped into other pieces of a particular control. I think you're probably going to see the same thing with physical access control as I said earlier you know we've got some companies that are validating that their employees are not coming into the data center when they're not supposed to be at work and instead they are staying at home so we're going to see different types of reports that are going to be required to come out. So I think there's a lot of things that are going to be happening and I think one of the biggest shifts doesn't it goes back to my first point is you're going to see a I believe we're going to see an exodus of people from the cities into more suburban and rural environments. There's been a it's going to reverse the trend there has been a trend of moving into the cities I think that's going to go back out as people personally. I'll look at the risk that they have of being in high density situations and so you're going to have bedroom communities like the community that I live in who have bandwidth challenges now have more bandwidth challenges. As a result because you know population of 15,000 is all of a sudden maybe going to be a 20,000 or even greater type of solution or situation and the solution to that is we're going to have to bring in more fiber and we're going to bring in more more bandwidth to those facilities. All of that of course coming back to you know the edge data centers like Mike is talking about like like what we have at data bank is is the the edge type of solution I think 5G is already been on an uptrend and I think 5G is going to be one of those solutions. That people use for connectivity as they move more into a rural type of environment and of course that impacts the data centers as well having to deploy you know customers having to deploy their products closer to that 5G edge. It's going to be more and more and more important so as a result we're going to see more pop up and smaller data centers right now you know data bank has some data centers there are 150,000 square feet. I think we're going to see start seeing you know 2000 and even maybe even smaller square feet type of data centers in smaller communities like mine. So they can really be at the edge and then pump it up to more of a core data center or more of a larger tier three type of data center as as we move forward so there's a lot of factors involved. You know security is a big piece of that you know how do you secure those 2000 square foot data centers in in a lights out type of situation that satisfies the customer. How do you satisfy the customer it with the ticketing system when you have some of your folks working from remote do we now have to start dealing with be a BYOD the bring your own device type of situation more more so or do we simply deploy some of our security tools that we've paid for that are on our enterprise or our local work stations off to personal work stations and if so how do we control that licensing and how do we control the updates. And a personal machine versus a corporate machine so lots of things are going to be changing I think in the next next 18 to 24 months and even beyond this as people as people disperse as people rethink their their situations. Yeah great great insights mark. And if I could jump in here and then we have some great questions coming out on the board I know we're since the time now. So I just want to get to at least one it's a combination of iron Horowitz's and Ben Clarks. They're both looking looking to understand the impact that you may see on your staff during these times. Are you responding as people leaders to engage with this change. Or Lee Kirby maybe your man on the front line there from getting your vets to text. Sorry I was saying with the mute button and from the staffing side at the onsite we're seeing we've been espousing since the beginning that you need generalists on site engineers can be offside and we were fortunate we implemented our global command center this year. And that's been a panacea force because we've been able to have people remote and help the technicians out on site to be able to do complex tasks but in the meantime they can do all the general tasks and reduce the number of people on site. I think that's a trend you're going to see is there will be less people on site because you can have people who in security as an additional function to facilities and move that change around and reads. And people are going to think about how they staff those sites just from a human capital that may have a consequence of helping with the personnel shortage it can give a little more structure to what we see on site and off site. So I think there's some good value in looking at what you're doing onsite today and what you can do on site after this crisis. And thank you guys thank you so much especially today for joining us and providing your insights on the impacts of COVID-19 on data centers and technology. Our all star panelists Jason Byrne SVP of products marketing for net sapiens the curvy co founder and chairman of solution critical Mike Hagan co founder and CEO of Edge Micro Ben and then CEO founder of connected to fiber mark out CISO data bank and Rosa White CFO and founder of DR Fortress. And a big thank you also to our guest moderator Evan Christel top social influencer thought leader and JSA partner. Thank you for keeping us on point today Evan and we should know Evan and many of our speakers have agreed to stay on the remaining lunch hour to answer any more of your questions on LinkedIn. Use hashtag JSA virtual roundtable has written in that chat box to find us and continue the chat and viewers if you run of our first 100 registrants. We really hope you enjoyed your lunch today and go ahead and visit us at jsa.net to register for any upcoming JSA virtual roundtable including our new series and exploring the impact of COVID-19 on our industry and client protocols up next in just two weeks from today April 16. We will be talking smart cities IOT and COVID-19 with guest moderator Peter Murray of dense networks and top executives from TBI Highland ex squared technology and red line communications. All right guys that's a wrap look out for the playback of today's roundtable coming soon to JSA TV and JSA podcast. That's on YouTube, iTunes, iHeart, Spotify and more basically anywhere you look in you can find us go ahead and until next time. Happy networking and please stay safe my friends. Thank you.