 Reggie Feeza may man I'm this frustrates me well let's just get into what happens so Reggie Feeza may has been doing a slew of interviews he's kind of back in the media after being out of the media almost since the launch of the switch really maybe it was around a little bit back during E3 but for the most part Reggie has not been doing a lot of PR or interviews or events for the switch since lunch maybe that's because he's been focused on efforts in Japan and trying to encourage supply chains to get improved well I know Nintendo has other employees to do it but since Reggie kind of got promoted he's got other things to do besides just be the big PR person in North America anyways in an issue of Forbes they did a Forbes magazine did an interview with Reggie Feeza may and asked him what Nintendo switches online is going to look like when it launches next year the paid service not the way it looks now here's what Reggie said I'm not going to tell you exactly what it's going to look like we'll share more about that next year but what I can't tell you is that our vision is to have a robust online environment that not only provides the mechanisms for you to have your multiplayer experiences and matchmaking those elements are minimum our goal is to provide the extra Nintendo twist and that's what makes our company historically so effective we don't do things the same way everyone else does we relish being different we see that difference as an element that makes us more compelling to the consumer and so having that differentiated experience is what we are focused on and we'll unveil more next year as we're closer to the launch of the service oh boy so he's not telling us exactly what's going on so everything I'm about to say now it's gonna sound like an overreaction and I know that but this is very concerning to me now realize I understand Nintendo's online service is going to be cheap we're talking $20 per year I'm going to pay that because I'm going to want to play multiplayer games online and that's going to be locked behind a paywall just like it has been on other systems in the market but I mean when he talks about the bare minimum being multiplayer experiences and matchmaking that's not the bare minimum that's like below the bare minimum the bare minimum not only includes that it also includes clear communication be able to message your friends lobbies standard standardized voice chat that's all these things that the other companies are doing are basically the bare minimum of what an online system should be in 2017 now beyond that like Nintendo could do something beyond the bare minimum and more value more whatever that their own Nintendo twist which they've already done by making you voice chat through an app and that app sucks I'm sorry I'm just gonna come out and say it I know full functionality hasn't launched on it yet supposedly at least we believe full functionality hasn't launched on it yet we really don't know because we're not Nintendo we have no idea what they're thinking but the voice chat they do have in Splatoon 2 is terrible it sucks and now that the switch supports USB headsets and technically wired headsets because you can use a you Bluetooth dongle through USB or through the headphone jack port I think at this point it's time to kiss goodbye that application in terms of it being required for voice chat but what do I know I'm just a person who's been online gaming for basically most of my gaming life since the mid 90s Nintendo they have Reggie's correct in one way they don't always go with the trends that the industry is currently in they like to be trend setters I think that's what Reggie should have said is instead of doing whatever else does they like to set trends and then have everyone else copy them that happened with the Wiimote that happened with arguably the d-pad that happened with shoulder buttons blah blah blah and I'm not giving credit like oh my god Nintendo did all the stuff first no but Nintendo standardized and popularized it in the wider community of gamers and then other companies adapted that technology to their own methods of controllers in this case I don't think that Nintendo knows what they're doing if I'm being honest here the problem I have with Nintendo wanting to do something different wanting to what things here they relish being different and so we see that difference as an element that makes us more compelling to the consumer and so having a differentiated experience is what we're focused on I here's the thing Nintendo and I'm talking to Nintendo here forget I know what you guys are listening in and I'm talking directly to you but I'm sorry this message is for Nintendo and for Reggie fees of me before you do something different get the basics right I don't think that's much to ask you can't try to do something different when you've never ever in the history of your online experiences 3ds and we you and we and DS have ever had a full online experience that comes remotely close to your competition when you talk about doing things different than your competition first you need to be able to match your competition with that functionality in the first place the fact that that Netflix isn't launched yet who lose that launch makes people think well maybe that's gonna be locked behind your service even though the other companies when they did that decided to stop doing that because people complain why am I paying to just watch Netflix on Xbox I'll just watch it on something else that doesn't charge me money on top of the money I already have to pay to Netflix so Microsoft and Sony like hey we're sorry we're not going to keep that behind a paywall anymore is that what you mean by something different going back to the ancient ways of doing things and again we don't know that that's going to be the case but I can't think of any other reason those apps haven't launched then otherwise the switch has a video app in Nico Nico launched in Japan that's basically their YouTube I mean come on if they could do it in Japan there's no reason that YouTube and Netflix and Hulu and Amazon Prime and all these video on demand services have not launched on switch besides Nintendo just telling them you can't sorry you're you might have it ready but we don't want you launching it yet wait for our online service it's going to help you a lot I don't know how it's going to help you a lot but there's that to consider on top of that we've never had a way to directly message people Washington never that there was there were some methods in the past but we don't have a great way to directly message or a great way to make lobbies a great way to voice chat across games and if you talk about doing something different in that you're not going to enable any of that and you're just going to focus everything into that application and force people to have to drain their batteries force people to have to use their phones at a time when phones are starting to take away headphone jacks oh man this is going to be a mess it's almost like Nintendo's behind the times right as phones are starting to take away the headphone jack and though it doesn't mean you can't use headphones or headsets with it with your device but it's becoming more complicated to use the ones that you probably already own especially if you're getting newer devices Nintendo society hey we're all in on this medium that people are already starting to struggle with I just I don't know what they're thinking I think all Nintendo would have to do is actually offer the bare minimum and that's not the ability to play games online because they've given us that over the past you know decade we've been able to play games dating back to like what we and what we Mario Kart or something and I know there was an online adapter actually our modem thing you could get for the Gamecube that let you play fantasy star online the bare minimum isn't enough especially when the bare minimum on this matchmaking stuff doesn't necessarily cost Nintendo anything because they could do it all through the call of duty servers or the the individual servers for each game can handle all that traffic and it doesn't cost Nintendo anything so why would I be charged for it the reason that Microsoft and Sony get away with charging for it is one because Microsoft has just always done it so it's just always the way it's fine with them and two because they offer services and experiences with their online system that sets them apart it makes it so yes we are paywalling the ability to play online but in doing so we're giving you all this added functionality on top of what the games offer you and if you can't even give us the bare basics of that functionality you can't let me message my friends or even have achievements of any kind or virtual console at this point and you're just gonna cut us off and say look we know what we're doing and we know what we're doing better than everybody else that's what you thought when you put the TV button on the Wii U that's when you thought when you launch the Nintendo TV service hey we're not gonna actually run real TV through your system like I'm like Microsoft is doing we're gonna give you this all-encompassing system and here's the thing I actually think the all encompassing team like Nintendo TV idea was really really cool an idea to combine Netflix Amazon and Hulu all into a single search so I actually thought that was great oh I want to look up a movie let me look it up through a single service and start it through my preferred so I actually thought that was great unfortunately it didn't work very well because maybe the hardware couldn't handle it at the time maybe it was just a poorly crafted application I don't know and then you have the dedicated TV button as if people need it I use that dedicated TV button all the time so it's really weird to hear me criticize it right now just in my head I'm like really my criticize something I used but it didn't need to be there it was Nintendo makes baffling decisions at time when they talk about different you already are different you have the only like successful hybrid platform in the world right now the only one there is literally zero direct competition for the Nintendo switch so you don't need to differentiate beyond what the switch already does to differentiate itself from the rest of the gaming world all you have to do is just give us the basic functionality of an online system that everybody else has that PCs and phones and playstations and Xboxes every system has a spare basic functionality and if you're going to cut that out and try to use your unique spin on it which you think makes consumers more compelled to use it when actually your Nintendo voice chat app has made people less compelled to even attempt to voice chat during it or even compelled them to be like hey look we're just going to use discord because it's a heck of a lot simpler and we can have lobbies and talk cross game everything is solved by using a third-party application that cost us nothing Nintendo Nintendo Nintendo and I understand people gonna think I'm raging over nothing you're right we don't know anything and I want to be proven wrong but man it comes to online Nintendo's risk-taking Nintendo's ideas have never been great we're in 2017 and we're using friend codes just think about that they got rid of it and then they brought it back they thought for some reason bringing friend codes back was a good idea this is the Nintendo that we're trusting with a paid online service we're trusting a Nintendo that decided hey look we're gonna put voice chat on your phone I just this is a Nintendo that couldn't even put a headphone jack on the pro controller or on a joy con so you just listen to the game while sitting on the couch through headphones or for an on-the-go platform I guess I understand having the headphone jack on the unit but like when you're at home and you're docked it's more complicated to use a headphone at oh Nintendo Reggie and and all I want to know I want to cut you got some slack I want to give you guys a fair shot at this but man you have a lot of proving to do if you're holding back this service for this differentiated experience and that differentiated experience basically just makes nobody want to use your service yeah sometimes you just don't ignore your consumers and don't ignore what everyone else is doing sometimes that works well for you I think the switch itself what it is was a calculated smart risk I don't think what you're doing with online is a calculated smart risk when you have zero track record of ever getting the bare basics of online correct in fact it some people might argue until the switch it was really hard to even play games online think about the lag people experience playing smash bros on Wii U and 3ds online and that's what people are gonna pay for a service like that man anyways folks I'm Nathaniel of a judge from the Jennifer let me know what you think about this in in the comments below do you think like Reggie they need to do this big unique thing that's that's very Nintendo with their online service to differentiate it and make it I guess was ready to say it more compelling to the consumer or do they just need to focus on actually getting the basics of an online system a paid online system correct before they worry about trying to tack on things like the phone app or or new these quote-unquote new ideas they have let me know obviously I've been against what they've been doing with their online ever since they announced that app and now that it's out there I'm even more against it but yes let me know what you think obviously I'm not the be all end all here we're a giant Nintendo community maybe you guys have some ideas here that can make this work or a way that Nintendo can do this and still have that basic functionality that Reggie didn't actually include in the basic functionality of what they think they need bare minimum anyways I'm Nathaniel of a chance if you like this video give it a like if you dislike the video that's alright I understand hit that dislike button subscribe for more content and I will just catch you in the next one