 Live from the Sands Convention Center, Las Vegas, Nevada. Extracting the signal from the noise. It's theCUBE, covering AWS re-event 2015. Now your host, John Furrier. Okay, welcome back everyone. You're watching Silicon Angles theCUBE. This is our flagship program where we go out to the events and extract the signal from the noise. I'm John Furrier, the founder of Silicon Angle. And we are live in Las Vegas for AWS Amazon Web Services, re-event 2015. It's our third year broadcasting live, three days of wall-to-wall coverage. We're day two. Our next guest is Maureen Lonergan. Global training and certification manager at Amazon Web Services. Welcome back to theCUBE. Thank you for having me. Great to see you last year. It was loud. Now it's... Very nice. It's quiet. A little bit mellona, because the session's going on. Yeah, exactly. But you were in the throes of the whole show last night. This place was jam packed. It was heaving. Every year it gets bigger and bigger. Every year Andy Jassy gets up there. Smile gets bigger. He's got a spring to his step. He's using a slew of new announcements. A tenth of the cost. He's really having fun up there. But you have to clean up the mess there called training because every year they're interested in new stuff that requires new training, new courseware. So the question is, one, how do you keep up? And what is going on with the skill gap? Because training and certification are super critical. Certainly in the security side. But in general, people's roles are changing. We're busy. We're very busy. We spend a lot of time with the engineering teams looking at what the new services. I mean, as you can imagine, we iterate so quickly. Every time they change something, it changes a course, a lab. So the organization's growing and we're innovating along with it, with new courses and labs and certification programs to support our customers as they go on the journey of cloud. As far as the skills gap, it's big and it is growing bigger. It seems like we can't put enough trainers out in the field or enough courses out, his self-service courses to meet the demand. But we are starting, we trained a lot of people and certified tens of thousands of people. So it's getting better. It's funny, it was a comment on Twitter during Andy Jassy's keynote. It was kind of comical, but it kind of highlights the point. The tweet was, Andy must own the North Pole because he's got a lot of elves working on, building new stuff. So how many people do you have on your team? Because the courseware must be a huge challenge because you have to get stuff out there, online, all formats, relevant, cutting edge, because jobs are online. People's jobs matter. That's going to impact the rollout deployment. So it's a flywheel that you're a part of. What's the team look like? What's the emphasis? It's a very large team and we have agile development methodology in our courseware development team. So we update our courses every two to three weeks. We have a team that can- Shipping some good product? Shipping code? Basically what we do, it's right alongside engineering. So what's the new releases? Security courses. We just released last week two security courses, AWS Security Fundamentals. Really talks about AWS security practices, shared responsibility model, shared security responsibility model. It's free and available for everyone and really anybody that's interested in cloud would be interested in this class and understanding how we do that. And then we have a technical class as well. So Maureen, take me through the progression of a new, I'll say student or person, through the levels of growth, how fast, and also what's the community like culturally with your users? So we have a lot of different and people can self serve. Like if you're very new to AWS, we've got these intro, our terminology is very different than the industry. So we have five and six minute little modules that you can take and learn about what EC2 is or S3 along with labs. And then usually everyone starts with AWS essentials and then depending on their role, whether they're an architect or into DevOps, they kind of split the track and go grow that way. The community's been great. We have a new LinkedIn community for all of our certified professionals and we're seeing a lot of traction with that. At this event, we're recognizing certified individuals. I think we have over almost 2000 at this event, which is a large percentage of the population. So we wanted to make sure that they were recognized. We've got a lounge, we've got a party for them tomorrow night. So it's great. I was at the reception that they had for the analysts on Tuesday night. And I met a guy who's certified in every single product. How rare is that? I mean, it seems like a rare breed, but I mean, this guy was impressive. Yeah, there's only 20 in the world, so it's so far. But yeah, there's five certifications out there and I think there's 20 that have achieved that so far. But that's like that Mount Everest of. Yeah, I think it's the guys that are early adopters want to get it all. We've got a great t-shirt at this event that has, you know, I was AW, it has all their certifications like a rock and roll t-shirt. It's like I've been all the concerts. So what's new, give us the update on the customer side because the customers at the end of the day, the ones where the traction is. Amazon has huge enterprise presence now. You're seeing some of the things there that are going to be heavy duty training requirements like the compliance stuff, a lot of new touch points between Redshift and some of the streaming stuff. We've got internet of things around the corner. We're expecting to hear huge announcement tomorrow around that and not yet clear what that is. Although I have a pretty good inclination. We are working very closely with enterprise. In some enterprises, we actually have permanently staffed instructors trying to train and train all of their staff. We've got some really cool boot camps that we're going to be really seeing. We had one delivered on Monday, Tuesday and it was around the internet of things. So I'm sure that'll get updated after tomorrow as well, but. So tell us about security operations. What kind of training do you have there? We just launched a new three day course, technical course and it's available around the globe in 40 countries right now. So we literally launched it last week. So Lynn was on earlier. She's a different consultant when she's a hero, when she's a status. Like you explained in your, she's phenomenal. I just love what she's got a little IOT ring. Got my IOT watch, Apple watch, but she's phenomenal. She's also a practitioner and a trainer. But one of the things we were talking about was teaching the kids to code one of her nonprofits that she's involved in, which kind of brings up the whole STEM thing, right? So like there's a huge onboarding of new talents that are really taken to the cloud like it's nobody's business. That's not your traditional male dominated, you know. Roles in IT, you have much more versatility. What's the update there? Yeah, so we have a new program that we launched maybe six months ago called AWS Educate just targeted towards schools and we're getting more involved in the K through 12 organization through our public sector team. So we've got some cool stuff training for that audience, specific training for that audience. You'll see a lot more to come from us. Share some anecdotal trends that you're seeing within the certification training that you could share in terms of best practices. What are good paths? What are you learning from the data? What's the, share some insight into that. Yeah, we're seeing people are investing in certification. We've got a bunch of prep resources. So they're really being consumed. We've got free test exams and we've got lab tracks so that they can practice. Once someone goes to training, they can go and take labs and practice. So I think over the last six months we've seen tremendous traction in our certification tracks. And it's not just at the associate level that really go into the professional level as well. So one of the things that I've been impressed with going back years is the clinical anatomy. And online, a lot of kids like it. But one of the things that Saul said to us was that people get stuck at a certain point and they have the actual data to show it, that traditional learning, they'd be, well, they're problem child, they're problem person. But once they break through that struggle, they stay on it, they spin their wheels, they learn, once they break through that area, the rapid growth and acceleration, that kind of powers past the normal growth curve. Do you guys see anything like that in your certification where the patterns I bump up and I take the essentials and I get to a point and then I'm kind of like banging my head against the wall and I'll just break through and then. Yeah, I think we saw that kind of earlier on right now what I'm noticing and I think learning's changing in the industry, right? It's not all about instructor led training. It's how do you get the latest and greatest information? And so we have, in our labs platform and the resources associated with particular roles or certification, we're seeing tremendous growth in that area, which is great, we want people, we don't want people to have to waste their time out of the office or spend a lot of money. We want to make things accessible for them. So we're going to continue to push it because we think it's a great mechanism for updating content. So I got to ask you about the announcements. What are you excited about? I mean, take your certification hat off, you can leave your Amazon hat on but looking at Andy's keynote today, it's a little bit of an announcement. What's the sexy product? I think the analytics packages, it's impressive. It's pretty smoky. It was nice. Yeah, it was nice. I mean, everybody needs their data, everybody needs to learn how to use it and tools like that make it, it's powerful, right? It's easier. Even for my, yeah, exactly. It should be easier. Yeah, and I'm really excited about internet of things. I think there's, you know, we've got some good traction with our education programs and I'm excited to see what happens at that space. You guys are just that sucking sound of dominance. Internet of Things is going to be a big thing. It's exciting. It's exciting stuff. Great. Well, thanks for coming on. I really appreciate it. Yeah, of course. Marine Lannigan Global Training Manager at Amazon Web Services, AWS. We're live here in Las Vegas for re-invent and watch us at the Grace Hopper celebration of Women in Computing in Houston. We are going to be there live. Huge stage. It's our first year there. We covered it last year on the ground with handheld mics and we got, we were lucky to see the Satya Nutella Gaff of all time. So we'll see him this year. He'll be there. Hopefully he'll come on theCUBE and talk about what he's learned in the past year about women in computing. Great stuff that you guys are doing. And Linda, thanks so much for coming on theCUBE, sharing your insight with us. Thank you very much. It's theCUBE. We'll be right back after this short break.