 The Experience Innovation Cafe, or XIC as we call it for short, is a space where team members, frontline leaders, patients and anybody can come to look at some themed opportunities for improvement. They have presentations that are done for them that we call X Talks and then they have opportunity to engage a little bit deeper during what we call X Play. At the end we collect surveys or scorecards and we bring that to the Human Experience Committee in order to help us bring the voice of the frontline to our decision-making process. The day Wambi presented at XIC, they were talking about bringing the voice of the patient, the voice of the family, to the survey. So now that team members, frontline caregivers, EVS, clerks, are all hearing from the patient how well they're doing. Growing up I spend a lot of time in hospitals when the care providers were burned out or stressed or didn't really have the time to do the work that they wanted to do that really impacted the patients and families. When there were no systems that just took customer satisfaction leading to employee recognition, that's when I sought out to develop it. Wambi is a care provider recognition and performance system that is powered by real-time patient family feedback. It starts with the patient family providing those real-time reviews and then care providers are given access to their own individualized gamified dashboards where they are empowered with their patient satisfaction analytics, they get incentivized, and they get rewarded for the great care that they deliver. It enables the patient to directly give information back to the person that's caring for them so that they can adapt that care to further provide an exemplary patient experience. We introduced Wambi to Hack and Sac Moravian Health, team members, leaders. We had them present at this experience innovation cafe. Everyone that was there pretty much the next day was emailing and asking if they can participate in having Wambi come to their hospital or site. Wambi is currently engaged in a pilot where we have launched in five hospitals and units within each of those hospitals. We had a day with the Wambi team where we had a reveal day for the team members so they can see their individual dashboards. The team members for the first time were able to see their picture and what the patients were saying about them and how the patients were rating them. When I saw it I just thought that it was nice to see our team members' faces and know that our patients are rating us and that points, it just was nice to see that. It's a game changer because it's really the only tool right now that has patients that are recognizing their caregivers. It motivates those caregivers to continue to provide that level of care, sensitivity, empathy, and service to our patients. Really there's an amazing synergy between Wambi and Hack and Sack Meridian Health and sort of our values. We're really honored to be a part of this partnership and we're really looking forward to seeing where it goes.