As organisations seek to grow and transform in a digital economy, they need to evolve their organisational structure and best practices to remain relevant and competitive. This requires evolving business practices, products and services. This webinar explores best practices that enable transformation
Content • Digital transformation challenges • Introduction to Agile -- understand how companies are successfully delivering products and services using Agile methodologies • Introduction to ITIL -- understand how adopting key ITIL processes enables project delivery into live service • Agile and ITIL working together - How Agile methodologies can work alongside service management to ensure that solutions can be delivered quickly and effectively
This webinar is jointly presented by Darren Goldsby and Shirley Lacy.
Darren Goldsby is an accomplished technology leader with over fifteen years of experience within demanding, fast changing and high-availability environments. He has an excellent understanding and ability to implement joined up best practices such as Agile, Devops., ITIL, Continuous integration. Darren has built strong teams at the hub of digital innovation for several organisations including Hearst, Rightmove, News International and Associated Newspapers.
Shirley Lacy is highly experienced in the application of change management and service management best practices to deliver value from IT investments. She has extensive experience in helping clients to deliver projects and changes faster into live service. Shirley is highly regarded within the industry and she is co-author of the ITIL Service Transition publication. She represents the UK representative on International Standards groups that develop service management, software and cloud computing standards.