To learn more about assertiveness, see the article at www.mindtools.com/assertiveness.
In some circumstances, it can be difficult to make a stand and assert your needs and wants over those of others.
By being assertive, you may feel that you will come across as aggressive or "pushy", and you may want to avoid others thinking negatively about you.
However, being assertive needn't mean being aggressive. Our video on the topic shows you some ways that you can be more assertive and still have a positive outcome for all involved.
To find out more, watch this video.