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FIR Video Interview: Eric Schwartzman on Collaborate Consumption

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Published on Jan 5, 2012

PR practitioner, blogger, podcaster and sometimes FIR contributor Eric Schwartzman recounts an unsatisfactory experience with AirBnB as a lead-in to a discussion of the shortcomings of collaborative consumption, the kinds of services that connect buyers and sellers without an intermediary like an agency to handle issues that might arise.

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