 It's actually really important for me to make sure the environment that I work with with my colleagues is a happy environment is a workplace that when people wake up in the morning want to go to work. I very hands-on, so it's getting in in the morning and making sure everything says it should be, everything's getting baked, baking it personally myself. I manage everything to do with the installation of our gardens from implementation from the design department through the contracts, the quotes and then into the day-to-day installation with the teams on the ground. Myself and my husband obviously both run the business, so when it comes to workplace health and safety we're both aware that we're both officers for the whole company. When you have a small business and you're a decision-maker you're pretty much responsible for everything. I am making all the decisions within the business, the financial matters. As the owner of the practice I acknowledge that it's my responsibility to make sure that I provide a safe working environment. We have our culture around safety here, it's our people, it's our product, it's the things that we put into it and it's a major focus. As an officer I'm doing everything I reasonably can. I've got to make sure that everything meets its WHS requirements. Just entails us to be aware of the WHS space but also heavily involved in continual implementation and development of processes and guidelines. You obviously can't be here every hour of the day so you need to find people that you can trust. If something goes wrong there are processes and systems in place that the managers can direct their concerns and explanations of the events straight to the directors and therefore they can be acted on as fast as possible. As the officer part of the role is to ensure that it's adhered to yes and all those guidelines are followed, an easy process for the team to be engaged with as well. I think having adequate resources all the time is really important because it means that people aren't having to cut corners. The officer knows that all the ins and outs in the business and it's not a transferable role. You can tell when a business is hands-on and when it's well run and I hope that's reflected in my business. It affects the bottom line, having people happy, safe, fulfilled in their job, they do a better day's work, we get a better result, our customers get a better result, everyone's a winner.