 Hi, I'm Alfredo Alcantar and I'm the iSchool's learning management system services coordinator. And I'm proud to be part of an incredible team of five full-time skilled technology professionals who are dedicated to helping iSchool students succeed by providing personalized assistance and expertise when needed seven days a week. Whether it's creating a customized online tutorial to help students navigate Canvas, meeting one-on-one in Zoom to troubleshoot their technical issues, or simply hopping on a phone call to assist with troubleshooting, our philosophy is high tech, high touch. Set yourself up for success from the start by investing in the right technology. Before enrolling in an online course, make sure that you understand all of the technical requirements including any required software or hardware. I live for that aha moment when a student understands a new concept or sees how technology applies directly to their lives. When you're feeling frustrated or unmotivated, remember why you chose to start online learning in the first place. And remember to enjoy the journey and to take time to celebrate your accomplishments along the way. Please do not hesitate to reach out to me if you have any questions. I hope to have the opportunity to work with you.