 Vaughn says, does anyone here experience the legitimate email suddenly getting into quarantine? We have been using 365 for how many years and recently all our incoming mails are going to quarantine with spam and high confidence spam tag. We never modify or add any policy. We've been using the default anti-spam policy in Microsoft Defender. Now all legitimate emails need to release and we need to monitor the quarantine from time to time. I tried bypassing the policy using the bypass spam filter to specific receiver with some incoming mails to the specific mail with rules still goes to quarantine. I need your expert advice and help. Yeah, this is one of those things where, you know, I've not changed anything. So clearly Microsoft did something or changed something or something else or just maybe just maybe somebody of importance in the office got themselves a Samsung phone, Samsung smart phones, movie mail to the junk folder. It's a little thing that Diane Perensky came up with and in spite of what all you might have or where all you might have it set if you've got one of these Samsung phones and it says send this thing to the trash. It goes to the trash and it has thrown people to all kinds of loops. I mean that's that's that's one of my little favorite site. He says that's all of a sudden moving stuff crazy and it's always it's definitely you've got a Samsung phone like well, yes, I do this article I need one of those for all of Christian's emails. One other little tip is that the classic outlook will give you a hint as to what is moving your mail. If outlook moves it will have a little burb at the bottom that says this message was marked as spam using the outlook junk email filter. If it didn't move it, the message that you get is this move message was marked as spam using a junk from filter other than the outlook junk filter and outlook doesn't know it doesn't put anything so. So that well this is the standard troubleshooting of that if you you look at like what changed the one you read the messages is how just pointed out you look at it'll tell you why it's in spam if it's if it doesn't have the message if outlook doesn't know then you look at what changed was it a Samsung device was it you know what again was there something you go look at that on the network side of Microsoft change was there an update was there something else that that changed there. But yeah I mean you just you have to get in a troubleshoot it doesn't just I mean you can't blame sunspots all the time. No but you could you could in fact blame from a provider standpoint to some ISP providers will actually have spam filters that filter out they use the DNS blacklist or the email blacklist before the mail even gets to you if you subscribe to a service like that like you know chartered was a big proponent of that so you know so that that that is a possibility but from a business standpoint that shouldn't be happening. The infamous RBL yeah oh my mouth spam it should just die there anyway so I have all of his albums the infamous RBL yeah it's less clean up that way right Christy yeah that's it