 My name is Firas Mnokheeb. I work at the Syrian Arab Red Decrescent. I was a volunteer for 17 years. I'm based in Damascus, but I travel around across Syria. And I'm the field coordinator for Syrian Arab Red Decrescent operation in Syria. I am also in charge of the safety and security on the floor. A couple of months ago we traveled together with the ICRC to the north of Syria to deliver the medical assistance to there. We had negotiations with the old parties on the field to be allowed to use the international road. Yet, we were shot at. First, we heard shooting on the air. I gave the order to stop. We checked where the shooting came from, but then the shooting stopped. So, we continued the movie. But then, we were shooting at again. But this time, it was direct on fire on our convoy. Miraxley, no one died or got injured, but it was closed. We had all the required approvals. And yet, we were shot at. We were just doing our humanitarian work before hitting the road back to Damascus. We sent a joint team, the ICRC and the SARC team to spoke to the group that targeted us and to explain to them our mandate and our humanitarian work. Thanks to the team's efforts, the convoy took the same road on the way back without any problem. We have to work on our acceptance and show the people all the great things we can do if they allow us. Building the capacity of our volunteers especially in the field of safety and security is also important. We need to know how to react and what to do in a difficult situation. A lot of people in Syria they don't know who we are and what we do. We need to tell them more about us about the importance of our work. We need to explain what we do and why it's important to let us travel around in the country. Millions of people depend on us.