 Good morning. How are you? Hope you are enjoying the summit. Welcome to our session. No native English speakers in open-state community a true story and I'm here with my colleagues Masayuki and Tongma And just to say hello Konnichiwa, Nihau, or Ola, or simply hello And let's have a brief introduction. My name is Samuel de Medesquiroz. I am Brazilian. I'm working for SUSE and I am a Kisan Kauri viewer. Hi, I'm Masayuki Igawa. I'm Japanese and I'm working for SUSE. I'm a OpusTec QA Kauri reviewer such as Tempest. OpusTec has something like that Hello everyone. I'm Tongma. I'm Chinese. I'm currently work for HPE I'm active technical contributor of OpusTec project So in this talk we are going to share some of our experience as I said and we are going to share some Challenges we have been facing in the OpusTec community and we have categorized those challenges into cultural challenges and language related challenges We are going to start with the cultural challenges with Masayuki Okay, thank you. So Yeah, I'm Japanese. So we Japanese actually not tend to say yes or no clearly so It's very confusing in the international communications So one example is that we have Densho Shimasu like this we this is the the meaning is Actually in the dictionary is I will do my best but In many cases the the actual meaning is I do nothing So it's very Opposite meaning so we really need to care about in the international communication And the second is tend to be perfect. We tend to be perfect But as a result, we are really afraid of failures So we actually do nothing in the conversation We don't speak the other persons in the international communication. It's really bad for the fluent communication and The third one is we have Katakana Katakana is one of the Japanese Words we have Kanji and the Hiragana and the Katakana The Katakana is used for imported words mainly Such as a network Like that we use like this We understand and pronounce this Network like dust and we also have the file or comment like this But the pronunciation is a bit different I tried to in Japanese We we say network file Comments like that. It's a bit different. So we are really confusing in the Conversation in English conversation and we also have the Japanese made English Pasocon Aircraft Autobike Which means personal computer air conditioner and the last one is motorbike. It's really confusing for us We need to care about that Okay, I will quickly introduce some challenges from Chinese culture. I think most of the time the Chinese culture known as Confusion culture which created by this this month confused and this culture have very Influence on the Chinese character and the behavior Also, we have some Chinese pronunciation based on the the Chinese pin is very different with English. So it's not Understood by others Also, we did not follow well with the English grammar a small example Sometimes we meet the friends. We will say hello hi in English But in Chinese with some time we say do you sorry You turn them up, which that's mean do you eat in English? Okay So now from a Brazilian perspective, I Find that conversations are driven in a similar way. However Sometimes we get very short or direct response and that may sound a little bit rude for us and More related to the language itself when we compare Portuguese to English There are some phonemes that do not exist at all in Portuguese as an example have the th sound and some Brazilians try to do that and sometimes Replace it with the F sound which which different. I Also find that the regular schools in Brazil do a poor job teaching Students English so that you find people finishing They studies in the high school and then they can't even have a basic conversation in English Even if they have been studying English for several years at that point and Now we are going to enumerate some challenges related to the language itself to the language skills that are common to us so first on scale a first scale is the reading skill so reading is the EJ expert, but it's really important in the open source committee For one example is the IRC conversation we use the open stock committee uses IRC But it's really Sometimes it's really fast so we need to read it first Otherwise we cannot follow that conversation. So Reading skill is important and the other is long emails that we have Open stock there mailing list But there's a long emails, but sometimes the conclusion is unclear. So we need to understand the Emails from that the second skill is writing so Our mother language is really different from the English as we said so So grandma understand the English grammar is really important and The other is a writing long email and the beautiful Sentence is really difficult for us. So we tend to Write a simple word and the simple ten sentences. So we need to Practice more and the speed in IRC as we as I already said, so we need to Write as fast so it's writing a skill is important The listening series pretty interesting especially in the open stack community where for example in this event We are being represented by more than 60 countries and we have a huge variety of accents And even for a native speaker sometime, it's hard to get the different accents and Things you can even imagine how it how it's hard for us There's also the speed of conversations. We can easily note to that conversations in the forums and discussions go Really quick and it's hard to get everything and sometimes you end up missing a very important part of that conversation and Vocabulary grammar just to make sure you have a good vocabulary so that you can understand what's being said in the conversation because Most of the times if you if you miss a cup of words, you may just end up missing the the key part of that conversation and Conversation often happens in noise environments We also have the speaking skill and it's hard for us as you can see you can we have an accent of course and It may be hard for native speakers to understand sometimes who have been working on that trying to make it better and that's the pronunciation and we also have the vocabulary and grammar so that you can make sure we Use the grammar appropriately for example Masayuki did not mention in the stock but the way you form the sentences in Japanese is Completely different in the way you make the sentences in Japanese in English So now we are going to share a few tips for Both non-native English speakers and every speakers to make the process of onboarding communities easier Yes, for the non-native English speakers, we have some tips first is be friendly to try to find friends and mentors The mentors can help you with both the communication skills and technical things also to try to share your opinion And ask questions as much as possible the last one is brush up your English skills For native English speakers, we also have some tips first is be patient. I know sometimes you will be feel very difficult to communication with Non-native English speaker, but you should be patient will make them comfortable Next one is please speak very slowly especially for the group discussion try to use simple sentence and words to Make it easy to understand and the last one is the most important do not make fun of them. Yeah Thank you