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Uploaded on Jan 16, 2012
Euler Hermes, a member of the Allianz group, is the world number one in credit insurance. The company employs 6,000 people in more than 50 countries, helping companies of all sizes to protect against the risk of insolvent clients.
The central production team at Euler Hermes is in charge of defining and managing standards at the group level for data protection and disaster recovery across all enterprise sites.
However, recovery from disaster was slow and required significant effort. It could take between 24 and 48 hours to completely restore a server and the associated backup architecture. The recovery point objective (RPO), the amount of time elapsed between the last backup and the failure, could be as much as 24 hours - the time since the last tape backup - meaning that up to a full day's work might be unrecoverable.
With PlateSpin Protect, Euler Hermes accelerated and simplified the recovery of 20 critical servers, cutting RPO from 24 hours to 3 hours, and cutting RTO from days to minutes.