 Chair Kahn, commissioners, thank you for allowing me to speak today. I am Senior Vice President of Public Knowledge. Today's item on receiving petitions for rulemaking from the public and holding regular open meetings such as this are excellent examples of how the commission is expanding opportunity for meaningful public input. Public Knowledge asked the commission to make the next step reform of the complaint process. We asked the commission to adopt rules to make it easy to file complaints and track their progress. Public Knowledge agrees with Commissioner Slaughter's assessment of the complaint process as a black box. Unfortunately, there is a reason why Google Search Auto-Fill for file an FTC complaint generates does filing an FTC complaint do anything? In 2016, Public Knowledge filed a complaint with the FTC five years later. We still have no idea what has happened. If lawyers who specialize in consumer protection can't determine the fate of their complaints, how can the average American be expected to do so? Public Knowledge urges the FTC to examine how it can make its consumer complaint process more effective and transparent. Thank you and have an easy fast. Thank you. I believe Harold was the final speaker. Thank you.