 Dear students, I welcome you in the course of Leadership, Emotional Intelligence and Decision Making. This is module number 264 and the topic of discussion is using emotions to solve problems. Remember, when we have to solve problems, we have to think differently. We have to think creatively and we have to control our emotions, that is, our emotions who do not create roadblocks in the development of our progress and in the development of our decision making. There are a few things that we need to understand in terms of emotions and problems. It is said that the ability to use emotions to facilitate thinking recognizes that thinking is assisted differently by different moods. Now, this is a very important perspective. This is a very important explanation in which we associate thinking with moods that different thinking is associated with different moods and all these things are very important for us to understand because without this, our creativity and decision making can be challenged. Now, why most of the time emotions are ignored? We have some reasons for this which we see one by one. For example, there is a myth of rationality and that myth is that emotions were seen as irrational, whereas these things practically do not prevail. Managers work to make an emotion-free environment, which is not something we should be appreciating, which is not something that we should be putting effort upon. The view of emotionality says that emotions were believed to be disruptive. It is also said that emotions interfered with productivity and many a times it was the belief that only negative emotions were observed. We need to be very conscious about all these things because unless and until we cannot know the originality of emotions, we cannot give them appropriate vocabulary, we cannot develop our own emotionally-intelligent, emotions would be taken up as something which is going to have interruption in our productive and positive performance. Remember one thing, that now we know that emotions cannot be separated from the workplace. This is a very important perspective and finding which is even supported by the research that we cannot separate emotions from the workplace because as far as the workplace is human oriented there being emotions would be a very important factor. If we compare emotions and leadership, then remember that the leadership which embraces the emotional side of directing, organization, pumps life and meanings into management structure and bringing them to full life. We have discussed many times that the personal values of top management are the cultural values of the organization. In the case of top management, if we look at the leadership perspective, then we have to be careful of their thinking patterns, their emotional context, how they are able to relate to themselves with the organization, with that work, with that profession. Obviously from there, we will have a clue generator which will move down the hierarchy. Remember that in the management perspective, the leadership role is very important and leadership will be able to define how people define their work, their engagement, their involvement, their loyalty and how they develop. Another thing is that symbolic management is effective because it draws on the qualities of the heart and the head and we have to see where we have to use symbolism, where symbolic management would be more efficiently and effectively demonstrated so that we can present ourselves in a better managerial stance. Being managers, we see cause and effect, being managers, we see means and ends. So for us, it is important that we receive things in a holistic view, we perceive things in a holistic view because overall, when we see the whole picture, then we can understand its complications and its associations. Dear students, our managerial stance, whether it is omnipotent or symbolic, we have to see how the creative thought process generates for us, how we can control emotions, how we can be effective leaders with the help of emotional intelligence so that we can promote organizations and support organizations. Thank you.