Loading...

Bank of America Hell

20,102 views

Loading...

Loading...

Transcript

The interactive transcript could not be loaded.

Loading...

Loading...

Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Uploaded on Aug 18, 2010

**UPDATE** I figured it was about time I updated and explained what ended up happening with the house and BofA. After almost two years of going through that nightmare, the modification ultimately did go through. The modification wasn't nearly as low as what my trial payments were, but I was just happy to be done with it all and to be current. Or so I thought. After the modification was approved, I learned I was very in arrears with the HELOC loan. I had been told at the beginning that the HELOC was part of this process and that when my modification was awarded, it would include the HELOC as well. Wrong! Just when I thought it was over, they told me I had to start from the very beginning and go through the same process all over again with the HELOC. It was like the ending of a horror movie... you think it's the end and good has prevailed, but then the ominous music starts, the bad guy appears and you know it's not even close to over. Well, I had no interest in being in their sequel. I was just so burned out at that point and the idea of starting at square one with them was more than I could bear. So, I stopped paying the loans and started looking for somewhere else to live.

That house is now sitting empty, just waiting for BofA to foreclose on it and the HELOC loan was sold off to a collections company who relentlessly calls about it. Not the ending I would've hoped for, but not really surprising either.

Please join my Facebook group! http://www.facebook.com/group.php?gid...

In 2008 I became a single mother to four children. As you'd expect, there were financial hardships as a result of our separation and ultimate divorce. In April of 2009 I was ONE month behind on my mortgage and called to see if I could have that month's payment deferred. That call began 16 months of Bank of America loan modification hell. It is still ongoing. Even though I had only called asking for a month's deferment, the woman on the phone suggested I apply for a loan modification saying "it couldn't hurt to try." How wrong she was! As a result of Bank of America "helping" me, what was once only one month in arrears has swelled to almost $26,000 in arrears. And even though Bank of America told me repeatedly that they would not just expect me to come up with the arrearage amount should I be declined a modification, telling me there were other programs in place to help with the back due amount, that is exactly what they are doing. If I don't pay the $26,000, they will take my house. I made every modification payment early and I sent every document ever requested of me. I have 16 months worth of audio recordings chronicling the hell Bank of America has put me through. In the end, they are going to screw me and my four children out of our home, even though the only thing I did wrong was to follow their advice for assistance. This audio recording is just the latest in the continuing Bank of America saga. I will be happy to share more with anyone and everyone who wants to hear.

I am exhausted with the process and I am feeling beaten down. I am scared. I don't know where we'll go or what we'll do if we lose our home. We do not have any friends or family here. I have fought so hard for so long and am disheartened that it may have been for nothing, due to the incompetence of those running the Making Homes Affordable program. Please forgive my tone at times in this recording. I was shaking and on the verge of tears and, as a result, I am not always as eloquent or collected as I wish I could be.

(This phone call was originally over 40 minutes long, but I have removed hold times and dead air in order to shorten the call length. I have also silenced the audio in places where identifying and personal information was shared.)

Loading...

to add this to Watch Later

Add to

Loading playlists...