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WM Phoenix Call Center - Waste Management

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Published on Dec 9, 2013

As the industry's leading environmental solutions provider in North America, Waste Management is dedicated to providing innovations in technology and training to better serve our valued customers. The Phoenix Call Center is using technology to provide localized and customized service to our customers.
Agents can instantly access the comprehensive knowledge base which provides information about customer's accounts and information.
The systems also allow changes in activity spikes due to inclement weather or disaster response.
Check out the video, and if you have questions for our Customer Experience Team, reach them directly at (800)866-4460 or emailed at wmcaresonline@wm.com.

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