 My name is Sally Halper. I'm the head of content strategy and services here at the British Library. My job involves leading the development of the library's contemporary content strategy, which covers everything that's published since 1945. My local library was in Leeds. It was the old branch library for Headingley, which was called Bennett Road Library, and it was amazing. So in my early days working at the British Library, I helped to answer an inquiry about chemical formulae for ancient perfumes for a gentleman who was looking to restart his grandfather's business, which had been a big manufacturer of perfumes here in the UK. For me, it's the joy of helping people to find answers to their questions, not just giving them the answer, but enabling them to find the information for themselves. Working directly with the public and also getting to the end of that journey with them and seeing how pleased they are with the end result that they can achieve.