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Published on Dec 5, 2016
City of SF goes digital with DocuSign to improve taxpayer experience Going paperless reduces city costs by a factor of over 10x.
“Digitization isn’t just about modernizing. It’s about genuinely improving access for people who need it the most,” adds Gamino. “People can now apply for city services between shifts, from home, while watching their kids or in some line that isn’t for city services. I think that really changes the world.”